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About
356/5000 Amigo Tours specializes in providing services to major online travel agencies and wholesale travel agencies around the world. At Amigo Tours we provide more than 150 different products with direct operation. In the Latin American Region...more
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Calle Cae 79 518D | Piso 15, Merida 97000, Mexico
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+52 55 5207 4300
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Amigo Tours Merida Tours and Tickets
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Reviews (18)
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1 - 10 of 15 reviews
Reviewed 3 weeks ago

Pictures and films can not deliver the impression of the real thing. But, be warned! Once inside impossible to buy even a bottle of water! Carry water, sun protection and confortable shoes. You can rent umbrellas. I am sorry I did not buy one polished...More

Date of experience: September 2019
Thank Amador G
AmigotoursCalidad, Guest Relations Manager at Amigo Tours Merida, responded to this reviewResponded 3 weeks ago

Hello, Thank you for your comments, it is great for us to know you had a wonderful time with us. We work every day to provide the best service to all our clients because we love what we do. We hope you to come back...More

Reviewed 30 August 2019 via mobile

First, our guide, Pedro, was outstanding! He was knowledgeable and entertaining! However, the booking process was a nightmare. We received numerous emails asking us to download our tickets which was impossible. A better explanation would be helpful. Also, we have the INAPAN cards which reduce...More

Date of experience: August 2019
Thank GingerB2001
AmigotoursCalidad, Guest Relations Manager at Amigo Tours Merida, responded to this reviewResponded 4 September 2019

Hello, Thank you very much for your comments; we are sorry you didn't have the best experience with us. We offer an apology. We would like to follow up on your case. Regards Amigo Group

Reviewed 5 August 2019 via mobile

We would strongly recommend this trip to Chichen Itza & cenote! The travel arrangements were very well organised with comfortable AC minibus to & from the site . Our Guide Josue was very helpful & knowledgeable, it was good that he allowed us time to...More

Date of experience: August 2019
Thank LoveTravel574012
AmigotoursCalidad, Guest Relations Manager at Amigo Tours Merida, responded to this reviewResponded 8 August 2019

Hello, Thank you for your comments, it is great for us to know you had a wonderful time with us. We work every day to provide the best service to all our clients because we love what we do. We hope you to come back...More

Reviewed 29 June 2019

Excellent tour with a very knowledgeable guide, Pablo. The group was small, which was great; there were only four of us.More

Date of experience: May 2019
Thank anne171906
AmigotoursCalidad, Guest Relations Manager at Amigo Tours Merida, responded to this reviewResponded 3 July 2019

Hello, Thank you for your comments, it is great for us to know you had a wonderful time with us. We work every day to provide the best service to all our clients because we love what we do. We hope you to come back...More

Reviewed 9 April 2019

Not bad but tour operator needs to provide more info on the tour such as no backpacks allowed on the Chichen Itzen site, that you need to purchase a permit to take videos and that we were going to visit a Cenote on the way...More

Date of experience: April 2019
Thank Peter S
Reviewed 9 April 2019

Chicken Itza was impressive but the souvenir sellers were too numerous and a distraction. Uxmal and Kabah were actually more impressive and being able to climb on and walk through the ruins was a great experience.

Date of experience: April 2019
Thank Robert C
Reviewed 7 March 2019

The actual transfer process was wonderful. Especially since my flight arrangements had changed several times throughout the day and then experienced delays. I can’t tell you how relieved I felt (at 1 am!) to have someone waiting for me, holding a sign with my name...More

Date of experience: March 2019
Thank MaryElaineK
Amigotours, Director de Relaciones con Clientes at Amigo Tours Merida, responded to this reviewResponded 13 March 2019

Hello Mary! Thank you so much for your comments, we're glad to know you had a good experience while using our transfer service in Cancún. If you try to contact us by phone the dial process may vary depending if your calling from an iternational...More

Reviewed 17 January 2019

Marco was our tour guide on this day long tour of Chichen Itza. We were so lucky to have him as a guide! He had actually written his Archaeology Master's Thesis on an aspect of Chichen Itza. He shared insights into the area that went...More

Date of experience: January 2019
1  Thank Wendy H
josearo, Director de Relaciones con Clientes at Amigo Tours Merida, responded to this reviewResponded 21 January 2019

Hello Wendy! Thank you so much for your comments, we're glad to know you had a wonderful time with Marco while at Chichen Itzá. We work every day to provide the best service to all our clients because we love what we do. We hope...More

Reviewed 19 December 2018 via mobile

If you book with the local tour directly (Mayan heritage) it will be the half of the price. Also the tour at local destination abuses animal by making sick and exhausted horses to carry tourists. It was not nice to watch. The cenotes are amazing...More

3  Thank GevorgDavtyan
josearo, Director de Relaciones con Clientes at Amigo Tours Merida, responded to this reviewResponded 20 December 2018

Hello Dear Customer. Thank you very much for your comments. However you choosed the best option in the moment of the booking. We understand your complaint about the horses, unfortunately this service is offered as a local service on Merida. We hope you come back...More

Reviewed 6 November 2018

What a great thing to do. Cenotes are just amazing , is a great way to have fun and see beautiful cenotes and swim. Is something you must have to include in your plans.

Date of experience: October 2018
Thank CeciliaM405
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