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Blue Travel Partner Services: Tours & Tickets

Open today: 00:00 - 00:00
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Traveller Overview
  • Excellent47%
  • Very good9%
  • Average6%
  • Poor7%
  • Terrible31%
Travellers talk about
“private van”(11 reviews)
“no issues”(14 reviews)
About
We make your travel experiences in the Dominican Republic special, offering unique excursions, airport transfers, 24-hour customer service and Call-Center, VIP services, and much more. Who we are? Blue is a Destination Management Company, with a...more
Open Now
Hours Today: 00:00 - 00:00
Suggested duration: More than 3 hours
Contact
Punta Cana, Dominican Republic
Website
+1 809-566-0092
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Blue Travel Partner Services Tours and Tickets
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Reviews (1 064)
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All reviews private van no issues majestic elegance great service punta cana airport vans jose
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1 - 10 of 595 reviews
Reviewed 5 days ago via mobile

My girlfriend and I lived at the "Occidental Caribe Punta Cana", the first day we arrived we met our "Blue Travel partner" Jonathan.. he welcomed us with a big smile and a good handshake. We talked with him and said that we wanted a trip...More

Thank Philipp B
BlueCustomerCare, Manager at Blue Travel Partner Services, responded to this reviewResponded yesterday

Dear Client, Thanks for taking the time to comment! We are delighted that you have enjoyed our services. We will communicate to representative Jonathan about his comment, congratulating him on his excellent work. We look forward to helping you make your future visit to the...More

Reviewed 1 week ago

Great service and professional help from Sandra Vasquez at Paradisus Palma Real.Transit from Airport to Hotel was flawless. Met by Blue Rep and we were whisked off within minutes and it too k less than 30 minutes to reach hotel. Thanks to Costco, Blue and...More

Date of experience: October 2019
Thank Mike A
BlueCustomerCare, Manager at Blue Travel Partner Services, responded to this reviewResponded yesterday

Dear Costco Member, Thanks for taking the time to comment! We are delighted that you have enjoyed our services. We will communicate to Representative Sandra about your comment, congratulating her on her excellent work. We look forward to helping you make your future visit to...More

Reviewed 1 week ago

I booked the shuttle bus services through a package on expedia as a form of transportation to and from the hotel to the airport. Due to a family emergency I had to cut our vacation short and leave a day early. We were told a...More

Date of experience: October 2019
Thank Dora P
BlueCustomerCare, Manager at Blue Travel Partner Services, responded to this reviewResponded 1 week ago

Dear Client, Thank you for taking the time to comment! It is unfortunate that you have had a negative experience with our services. We request that you please contact at the following email so that we may follow up with you regarding this incident: customercare@tui.com...More

Reviewed 2 weeks ago

Me and two of my friends had the best service by Jhonny Jeremie. He was very kind and polite. He was also very helpful for us and helped decide which programs should we get, and which ones more interesting and helped to choose the best...More

Date of experience: September 2019
Thank GinaFarkas
BlueCustomerCare, Manager at Blue Travel Partner Services, responded to this reviewResponded 2 weeks ago

Dear Client, Thanks for taking the time to comment! We are delighted that you enjoyed our services. We will communicate to representative, Jhonny, about your comment, congratulating him on his excellent work. We look forward to helping you make your future visit to the Dominican...More

Reviewed 4 weeks ago

My husband and I went to Punta Cana on our honeymoon. We booked our flights, resort, and airport shuttle through Expedia and the shuttle service was conducted by Blue Travel. We also worked with their local expert for our excursions and went on 4 separate...More

Date of experience: September 2019
Thank Nichole M
BlueCustomerCare, Manager at Blue Travel Partner Services, responded to this reviewResponded 4 weeks ago

Dear Client, Thank you for taking the time to comment! We are delighted that the services you received from our team was able to meet your expectations. We look forward to being able to assist you in making your future visit to the Dominican Republic...More

Reviewed 7 September 2019

I would not book from this company ever again! They won’t issue a refund! We (family of 5) visited Puerto Plata from 8/30-9/2/2019. We had purchased a package for a snorkeling tour on Paradise island for 8/31. The company canceled our tour the night before...More

Date of experience: September 2019
Thank sophia s
Reviewed 26 August 2019

We booked our trip through Costco and Blue Travel was set up for our travel from the airport to our resort. It was very easy to find the counter in the airport and the service was friendly and quick. We were immediately led to our...More

Date of experience: August 2019
2  Thank vg402
BlueCustomerCare, Manager at Blue Travel Partner Services, responded to this reviewResponded 28 August 2019

Dear Costco Member, Thank you for taking the time to comment! We are delighted that the services you received from our representative Emma was able to meet your expectations, we will be sure to inform her of your comments and congratulate her. We look forward...More

Reviewed 19 August 2019

We booked an all-inclusive 10-day package directly with RIU Macao. The shuttle service they sub-contracted to was Blue Travel. Pick-up at the airport was odd. We were fobbed off to another driver who did a milk-run, but finally got us to the hotel. Much worse...More

Date of experience: August 2019
Thank RobertMattioli
BlueCustomerCare, Manager at Blue Travel Partner Services, responded to this reviewResponded 20 August 2019

Dear Client, Thank you for taking the time to comment! It is unfortunate that you have had a negative experience with our services. We request that you please contact us at the following email so that we may follow up with you regarding this experience:...More

Reviewed 7 August 2019

Avoid these people at all costs. they promise you far more than they actually deliver. We paid £137 per person for a trip to inculde a four-wheel drive up a mountain to a hill-top cafe with breakfast, a couch journey on to a small harbour...More

Date of experience: May 2019
Thank Brendan K
BlueCustomerCare, Manager at Blue Travel Partner Services, responded to this reviewResponded 8 August 2019

Dear Client, Thank you for taking the time to comment! It is unfortunate that you have had a negative experience with our services. We request that you please contact us at the following email so that we may follow up with you regarding this experience:...More

Reviewed 4 August 2019

We stayed at the Majestic Colonial Club. Benito was a our Blue Representative. His knowledge and help allowed us to book the BEST DAY EVER. We spent 6 hours on Breakers Boat Cruises and it was so much fun. We left my husband's wallet in...More

Date of experience: September 2018
Thank taylorsword1
BlueCustomerCare, Manager at Blue Travel Partner Services, responded to this reviewResponded 5 August 2019

Dear Client, Thank you for taking the time to comment! We are delighted that the services you received from our representative Benito were able to meet your expectations, we will be sure to inform him of your comments and congratulate him. We look forward to...More

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Questions & Answers
Ask a question
AbbyS1145
7 April 2019|
AnswerShow all 2 answers
Response from 418michaelz |
The vehicle was a small modern bus, much bigger than a van. The vehicle was well maintained and the driver was competent and professional.
0
Votes
franny5
14 February 2019|
Answer
Response from BlueCustomerCare | Property representative |
Dear Client, You can contact us at 1 809 200 1778 which is toll free from any local phone in the Dominican Republic. Best regards, Customer Care Team
0
Votes
Fieri20
13 February 2019|
AnswerShow all 2 answers
Response from BlueCustomerCare | Property representative |
Dear Client, Yes, you can book car seats, please contact the following address for assistance with the booking: blueassistance @ tui . com With kind regards, Customer Care
0
Votes