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Xel-Ha Park by Xcaret: Tours & Tickets

Features Animals
Open Now: 08:30 - 18:00
Open today: 08:30 - 18:00
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Traveller Overview
  • Excellent68%
  • Very good22%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“lazy river”(1 813 reviews)
“cliff jumping”(567 reviews)
“sea trek”(352 reviews)
About
Xel-Ha Natural wonder awaits you! Xel-Ha is simply unique! Xel-Ha is one of the world's most beautiful, natural aquariums. And it's all inclusive too!!! Swim and snorkel surrounded by rainbow colored fish who have made the river and inlet their...more
Open Now
Hours Today: 08:30 - 18:00
Suggested duration: More than 3 hours
Contact
Puerto Juarez Federal Highway, km 240, Solidaridad 77780, Mexico
Website
+52 998 883 3143
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Xel-Ha Park by Xcaret Tours and Tickets
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Reviews (17 846)
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10 134 results
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LanguageEnglish
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Traveller rating
6 498
2 305
815
284
232
Show reviews that mention
All reviews lazy river cliff jumping sea trek extra activities zip bike zip line mayan cave inner tubes the mexican restaurant food and drinks snorkel gear swimming with dolphins ropes course photo package rope swing life jackets all you can eat
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1 - 10 of 10 134 reviews
Reviewed yesterday

This park is so phenomenal. There is a lot to do there. We spent our entire day in the water. We also do Adrenalinia. I was first hesitant but I'm glad i did it. Our captains Phillippe and Hector were phenomenal. Very energetic. We also...More

Date of experience: October 2019
Thank Sheri767
Reviewed 2 days ago

Really good day out while on holiday in Nexico and excellent value for money as buffet breakfast and lunch plus all drinks and ice creams thought the day is included in admission price the food was very good good choice something for everyone . We...More

Date of experience: July 2019
Thank jackietdl
Reviewed 3 days ago

Excellent experience, swimming with a lot of fish around and using tubes and the biggest water slide in cancun. It's the best option for you and your family to visit

Date of experience: October 2019
Thank Orlando O
Reviewed 5 days ago via mobile

Possibly my own fault for not looking at the website more carefully, but what purports to be an eco-friendly natural water park is in effect no better than sea world. The first thing you are greeted with on entering the park is a tiny enclosure...More

Date of experience: September 2019
Thank nellymc38
Reviewed 5 days ago via mobile

First time at this park. I would recommend going if you haven't been before but I think one time wonder as wouldn't go again. Definitely worth paying to do sea trek as cool seeing all the fish and sting rays. Also paying for the photo...More

Date of experience: October 2019
Thank 972jadem
Reviewed 6 days ago

I love to snorkel and when in Playa del Carmen my wife found this place I did not imagine it being sooooooo big! We snorkeled for 3 hours and only saw half of the river!! We saw so many different fish, an albino manta ray,...More

Date of experience: May 2019
1  Thank Damon P
Reviewed 6 days ago

I always love Xel-HA! They have added many new attractions over the years. Park looks amazing! Lazy river is a delight with many stops you can take along the way. Enjoy watching the wildlife during the float. Not to mention the daredevils who jump the...More

Date of experience: October 2019
Thank mamamckinzie
Reviewed 1 week ago via mobile

Thus place is truly breathtaking! There is so much to see and do and it is an all inclusive park with lovely restaurants to eat at. However, the snorkeling is second to none. With all the equipment provided you can see so much. It is...More

Date of experience: September 2019
Thank ziggy_walt_travel
Reviewed 1 week ago via mobile

This was a great choice when traveling with adventurous teenagers. We were able to experience the Mexican jungle through the exhilarating Zip-Bike adventure. Rode over a cenote, lush jungle and even a bat cave...it was a workout, but oh so worth it. Then we submerged...More

Date of experience: September 2019
1  Thank bethzaidaj2018
Reviewed 1 week ago via mobile

I went to Xelha last year with a friend when in Mexico, I loved it so much I took my family this year with a couple of friends. I did way more stuff this year, cliff jumping, the zip bike and the water slide. Both...More

Date of experience: September 2019
3  Thank lo11iep0p92
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Questions & Answers
Ask a question
F4040SKsarahp
12 September 2019|
AnswerShow all 2 answers
Response from CustomerServiceGX | Property representative |
Yes, you can park your car in Xel Ha, it is free.
0
Votes
stephaniegS3507YE
12 September 2019|
Answer
Response from CustomerServiceGX | Property representative |
The ziplines restrictions are: -children have to be over 5 years old -minimum height is 1.40 mts -minimum weight of 88 pounds -maximum weight of 300 pounds
1
Vote
LeslynnLanise
30 August 2019|
AnswerShow all 2 answers
Response from Amanda O | Reviewed this property |
The first time I went to Xel-Ha was in October. I wouldn't book it until you're in Mexico. October can be rainy. So get a good feel for the warmer days and then book. The water is a bit colder because it's the rive system... More
0
Votes