Tours and Tickets

Skip the Line: 9/11 Memorial Museum Admission Ticket, New York City

Skip the Line: 9/11 Memorial Museum Admission Ticket

COVID-19 update: See the added health and safety measures this experience is taking.Read more
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2 adults
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Travel safe during COVID-19
What you can expect during this experience
  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
  • Hand sanitizer available to travellers and staff
  • Social distancing enforced throughout experience
Updated 20/06/30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/06/30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
One of the most transformative moments in New York City's history occurred with the September 11, 2001 terrorist attacks on the World Trade Center. Uncover the history of these tragic events with a visit to the 9/11 Memorial Museum. With your ticket, enjoy a self-guided tour, and take as much time as you need exploring the sight. Highlights include the carefully curated artifacts, personal accounts, and memorial exhibit honoring those that lost their lives.
See Important Information for details
  • 1
    The National 9/11 Memorial & Museum
    Stop: 2 hours - Admission included
    See details
  • 2
    World Trade Center Memorial Foundation
    Stop: 60 minutes - Admission included
    See details
  • Learn about September 11, 2001, with admission to the 9/11 Memorial Museum
  • Take the time to explore at your own pace—there's no rush to exit the museum
  • Get a great value, with mobile app audio guide—and museum entry—included
Important Information
  • Audio guide (mobile app available for free download)
  • Entry/Admission - The National 9/11 Memorial & Museum
  • Entry/Admission - World Trade Center Memorial Foundation
  • Food and drinks
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Additional Info
  • Confirmation will be received at time of booking
  • Children ages 6 and under are free
  • Direct entry on your mobile device is available
  • Ticket is for a specific date and time of entry
  • All visitors will be screened by airport-style security
  • No re-entry is allowed after exiting the building
  • Photography is permitted for private, non-commercial use only
  • Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room
  • The use of cell phones for conversation is prohibited in exhibition spaces and theater
  • Mobile devices, including cell phones, used to play audio tours must be connected to headphones or a headset
  • Using the audio guide is recommended (mobile app available for free download or available as a handheld rental on site for an additional cost); your own headphones/headset is required (headphones are available for purchase on site)
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
2 373Reviews
Traveller rating
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Traveller type
Time of year
Popular mentions
Alison B wrote a review 11 Aug
2 contributions
This museum is a must see if you are in NYC. It is definitely raw & emotional but it was a really nicely done museum. A great way to learn about the many events of 9/11 and honor those who paid the ultimate price. I would 100% recommend.
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Date of experience: September 2019
Jacqulyn A wrote a review 02 Aug
Nickerson, Kansas4 contributions3 helpful votes
We prepurchased entrances to the 9/11 Memorial Museum for our trip to NYC in November. They were 2 senior tickets for Tuesday, November 5, 2019. The Booking Reference was BR-734625478. When we arrived at the entrance we were told our tickets were NOT valid. We were told this
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Date of experience: November 2019
Jana T wrote a review Jun 2020
35 contributions11 helpful votes
This was so beautifully done. From outside at the fountains to the memorial walls inside and everything in between this is such a thoughtful and emotional tribute and memorial. Everyone needs to see this.
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Jerome M wrote a review May 2020
Gary, Indiana1 441 contribution80 helpful votes
When you visit the sight you will see many heroes and the tragic loss of life. This is a very humbling experience and should be viewed as such. There are many personal items on display and one section that you are asked not to film or photo graph. Be respectful at all times
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Date of experience: June 2019
1 Helpful vote
ShaunPeace wrote a review May 2020
Sheffield, United Kingdom289 contributions78 helpful votes
An incredibly emotional tour which takes you through the timeline of events of the September 11th attacks. The tour contains many objects from the fall of the twin towers, a very informative trip. A must see remembrance experience.
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Date of experience: January 2020
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: The National 9/11 Memorial & Museum
Never forget
A must see and stop to pay your respects for all of our fallen who made the ultimate sacrifice. Amazingly beautiful
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Never Forget
I will never forget where I was or how I felt on September 11, 2001. This museum brings you right back to that day
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Heartbreaking Memorial.
The emotions in the air in the Memorial are palpable. The 9/11 Memorial is sacred to the memories of the souls who
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Must do
To be honest we weren’t sure whether to go to Ground Zero. Did we want to go and see the site of so much destructi
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So sad
What a sad place but such am amazing place too to have the ability to pay my respects to this from this shocking ac
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To never happen again ...
I have no comment on the feeling we experienced. We sympathize with the families and friends of those who have los
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Very Emotional
As a native NYer who lived through 9/11 this museum was very emotional. It portrays many aspects of 9/11. You see f
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Sobering Experience
Well worth a visit if you're in Manhattan. It's a very sobering experience, plenty to see, could spend hours here (
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Atmospheric & moving
Probably the most amazing Museums i've ever been too. The whole experience was intense & moving. Well worth a visit
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Amazing, emotional insight into 9/11 - Must do.
Visited this museum twice now on 2 separate trips to NYC, such an emotive place and really hits home how horrific t
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Beautiful Memorial
I think that everyone should come here, not only for the wonderful experience... but for the victims and family of
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Went here with again pass,queues not too bad (time of year).The exhibitions are all very powerful as to helping us
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Moving experience
A very moving experience. Seeing all the names of those who tragically lost their lives in this horrific event. Wha
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9/11 Memorial and Museum
I had been there a yr after it was a hole in the ground and to see all that was there and the memories collected.
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Breathtaking and Sad
We visited in the first week in July 2019 and it was breathtaking, the memories of the fateful day is unbelievable
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Key Details
  • Duration: 2h
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
  • Languages Offered: English
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