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NYC All City Hop-On Hop-Off Bus Tour and Statue of Liberty Cruise provided by TopView Sightseeing

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aaeher wrote a review 23 Mar
Wauchula, Florida6 contributions4 helpful votes
I am writing this to inform you that Top View NYC all but ruined my first trip to New York City. I was one in a group of nine enjoying a girls weekend. All of our tickets were purchased separately. I have been to many cities with hop on hop off bus tours but none have
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Peter P wrote a review 17 Mar
Mackay, Australia11 contributions2 helpful votes
We had a 5 day pass including liberty island cruise. We were approached by ticket sellers outside our hotel. They were not pushy at all and answered all our questions. Once we received our tickets we got on a bus that afternoon and just did a round trip downtown Manhattan. It
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Date of experience: March 2020
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Chris S wrote a review Jan 2020
Redmond, Washington8 contributions4 helpful votes
First complaint. The Bike rental in central park is not included at all, what they are offering is a free extension, how can they get away with that advertising?? Tried to cancel just hours after booking but they refused. Night tour: Headphone commentary did not work, all we got
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Date of experience: January 2020
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Response from TopViewSightseeing, Manager at NYC All City Hop-On Hop-Off Bus Tour and Statue of Liberty Cruise
Responded 13 Jan 2020
Dear guest, Your business is very important to us and we value your input. We strive to ensure all of our customers have a positive and memorable experience. Please contact us at support@topviewnyc.com so we can rectify your experience.
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Niclas S wrote a review Jan 2020
Las Guias Occidente, Panama16 contributions3 helpful votes
The Music was to high beetween informations and repeating all the time. Daytime buses on blue and red line was going frequently enough and we could get seats upstairs. The night tour was horrible. We waited a long time for the buses and when they came all seats were taken at the
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Date of experience: January 2020
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Response from TopViewSightseeing, Manager at NYC All City Hop-On Hop-Off Bus Tour and Statue of Liberty Cruise
Responded 13 Jan 2020
Dear guest, Your business is very important to us and we value your input. We strive to ensure all of our customers have a positive and memorable experience. Please contact us at support@topviewnyc.com so we can rectify your experience.
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MJD wrote a review Jan 2020
Puerto Rico7 contributions
+3
Good experience with Top View comp. Friendly employees, quite punctual service (I was in parting of year 19). The excursions are customized to the language of preference. They gave us layers when it rained. The prices of the 3-day package were cheaper than buying them
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Date of experience: December 2019
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Response from TopViewSightseeing, Manager at NYC All City Hop-On Hop-Off Bus Tour and Statue of Liberty Cruise
Responded 13 Jan 2020
We are incredibly grateful that you took the time out to leave us this note. Our company values customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
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