The entire experience with Ace and rafting was great! We were in a car accident on our way to Ace and were unable to keep our reservation since we needed to use that time to go get a rental car. The staff were amazing at rescheduling and even offering us a ride to the rental car company. The next day we returned for our rescheduled time and everyone showed concern about our situation. The rafting guide, Tug, was very knowledgeable, funny, and entertaining the entire time. He made sure everyone was comfortable and had a great time.

Beautiful, fun rafting trip. Our guide, Scotty O was fantastic! He made the trip fun and relaxing! We learned about the area and laughed the whole way. Scotty’s experience really showed through the whole trip and will be requesting him on our next trip!

We had a great time with our guide "old" Dalton rafting the Upper New. We did the family tour as our kids were with us but even us adults had a blast. There were others in our group that didn't even have kids with them. Dalton made it fun for the kids during the slower parts of the river by letting them swim, have ducky wars and even doing "rodeo" with them on the raft. It was such a fun day had by all and the highlight of our week long road trip!

We had so much fun playing for the day. We were first in line when they opened and it took a little time for them to find our waivers we had filled out online. The line after us got a bit long. Not sure if there is a way to streamline the process but wasn't bad. Once in we had a blast. We were there on a Saturday in the summer and I thought it would be crazy crowded but it wasn't. The kids had a blast and the adults were reminded we need to workout more. We didn't eat there but the food from the restaurant looked amazing. There were lots of chairs available all around the lake. Bathrooms and changing rooms where large. They have changing rooms outside the park as well which was nice to change before it opened.

**Whitewater Rafting Review** Check off my bucket list! This adventure was AMAZING!!! There were four of us, and we had a blast! It was everything and a bag of chips! **Guide:** Our guide Tug was the best! He narrated the trip and shared fascinating historical stories as we navigated the river. If you need an expert river guide, Tug is your man! **Experience:** We did the half-day New River ride, which lasted about 4 hours. We tackled the big rapids and even got to swim twice! The scenery was stunning and made the experience even more special. **Instructions:** Ask for Chicken Head for instructions. He was hilarious and added to the fun! **Overall:** We will definitely go back and try the next step up, but only if we have Tug!

Such a great time. Wonderful views of the gorge. Exciting variety of zip-lines from short and fast to long, even one with an initial drop to start out. Two sky-bridges. Best of all, really wonderful staff

Good staff and trip structure. Pre-arrival information can be more robust with more information on do’s and don’t plus amenities at the facility would be more helpful.

We had a terrific time. The guide was fun, professional, and it made for a great family experience. Not huge water in July, but plenty of water for most of us - will have to go back to the Gauley in fall to satisfy one of us.

9:15 trip on 10/2/23, Lower Gauley River. Susan was such an awesome guide. Her 30+ years of experience really showed. I highly recommend her as your guide. She knew where to put the raft, catch the hydraulics and "surf". She is very knowledgeable about the area as well. Ok, so I almost fell off the raft not even 500' from launching. After that, I noticed that she would occasionally have to grab my personal flotation device (not a life jacket) to keep me inside the raft. LOL There were a couple spots where we could jump into the river in between rapids, but beware, getting back on the raft is a little challenging, but worth it. Lunch was good. Plenty to eat. I would recommend ACE Adventures and definitely Susan as your guide. I'm certain the other guides are capable as well. Shoutout to Carl our bus driver. He drove that bus like a boss!

Ace is Ace! Tip#1- Get the full wetsuit kit. The river is dam fed…meaning the water at the bottom of the lake feeds the river so…cold! Tip#2- listen to the guide and be prepared to paddle your heart out…this is not a float trip. This is not a river you swim in. But it can be the best ride of your life if you are ready to put the work in. Bobby (has also done tours in Oregon whitewater but has been with Ace for 4-5 years) was an awesome tour guide! No Koolaids here! Our group had two inexperienced and four experienced rafters…he tested our ability and took us exactly where we needed to be. Awesome ride!!! This guy knows the Gauley. We got to do the extra fun stuff without any mishaps!!! He really knows his stuff and, on the Gauley, it is absolutely paramount that you get a guide that knows their stuff! BTW….there is another guide at Ace referred to as Nugget. This guy navigates the river better than the damned fish! There was an incident that he went to check on. I kid you not..the man hiked and swam the terrain faster than anything. Pops up his head on the side of our raft and is like “I need a ride”. We obliged….and then hops back out to swim to shore like a friggin Appalachian Merman to get back to his own raft. Did I mention the Gauley is not a river you swim??? But he did it like he was taking a stroll down the street. If Bobby isn’t available for your Gauley adventures, I can promise you that Nugget knows that river better than you know your wife and will give you the ride of a lifetime as well. Whitewater guides are a breed unto themselves and I’ve been rafting for over 15 years…both of these gentlemen are a cut above and are experts at what they do.

Our guide down the lower new river, Matty G not only provided entertainment but safely brought us through a very exciting experience. So fun!!

I was extremely nervous about rafting, as I had never done it before, but was told that this was the best way to experience the National Park. I am very grateful that I booked this experience! My fiancé and I had a great experience, and our guide, Scotty O, did a great job of making sure everyone had a great time. It was clear that he was experienced and wanted to make sure we got the best experience. I would definitely recommend this company for anyone else visiting the National Park.

First time rafting her in 25 years, and first with Ace. Great experience from the start, nice drive to the resort and plenty to do once you reach the compound. Matt was are guide, totally chill dude. Talked and explained everything the whole trip. We felt very safe and had a good time. Local guy real honest about dining and locations he enjoys. Pleasant adventure, next time we will do the whole day! Thanks a bunch!

Rafting was great. Johnny O, our guide, was the best. He has 35+ years of experience on the river. Explained everything about every rapid we encountered. The places to go if you fall out as well as the places not to go or be. He gave us an experience other guides couldn't because of the time he has spent on the river. Next time we go it will be a full day trip for sure.

Great rafting experience for the whole family. Perfect combo of adventure with class III rapids and relaxing when floating down river. Had time to swim and even jump off a tall rock.