The experience of using Agua Trails transfer services was great! Last week Polle (a Durch guy who lives in Costa Rica) arranged a transfer for my family (6 persons) from La Fortuna to Granada, Nicaragua and back to Liberia, Costa Rica. The vans were in very good conditions, the drivers offered a great service and spoke English. Also Rafael (the Nicaraguan guide/driver) helped us with all border formalities for Nicaragua. All in all great experience and fair price. I highly recommend.

Last December I went from La Fortuna to Granada with Agua Trails, it was supposed to be a shared transportation, but finally I was the only passenger. Everything went perfectly fine. Polle is super nice, precise, on time, funny. We had nice chats during the trip, he explained me many things about Costa Rica and we stopped to take some pictures. At the border his colleague in Nicaragua came to pick me up and everything went smooth. It was a pleasure meeting Polle and I definitely recommend Agua Trails!

After two people in La Fortuna recommended Agua Trails/Polle to me, I made contact with him for a Nicaragua border run trip. This is necessary for expats who are in Costa Rica. His communication with me was very prompt and professional. I had to make a schedule change and we did that easily and promptly. His pick up was on time, and after a short while, it became apparent to me that I was not talking to your average tour guide. On the way up to the border from La Fortuna and on the way back we chatted about many topics regarding Costa Rica and Nicaragua and it was clear that there is a very deep well of information in Polle on many topics from Costa Rican/Nicaraguan history, agriculture, politics, tour locations, geography, climate, boat trips, birds, border procedures you name it. It was clear to me that this comes from years of experience and a genuine interest in Costa Rica and Nicaragua. I think Polle said he had been doing this for 20 years. Polle pre-registered our crossing at the border with the Nicaraguan border personal which made for a smooth process. While crossing the border, some guards/staff both on the Costa Rica side and the Nicaraguan side come over and talk to Polle like they would a friend. Clearly this guy is well know and liked by them. Finally, when it came to his fees they were very reasonable. This is a first rate professional certified guide who really knows his stuff, highly recommended and would certainly use him again.

This was a superb private transfer from La Fortuna to Granada and very fairly priced. Both Polle for the Costa Rica leg, and then Rafael after crossing into Nicaragua, provided a friendly service with all the assistance required at the border to make the crossing straight-forward, as well as good advice for things to do at our new destination. Making all the arrangements with Polle was easy and I would recommend this for anyone heading from La Fortuna to Nicaragua or vice-versa.

We were 3 friends on a 20 day trip, starting from Panama, where we spent 6 days and then Costa Rica for 8-9 days. After San Jose, we went to Manuel Antonio ( nice but very touristic, mainly artificial, we hardly came across to some monkeys and 2 iguanas), we had a very interesting and unforgettable Pacuare river rafting for 2 days and then we reavhed La Fortuna. We were rather unlucky, as it was raining, very misty and we didnt see the volcano. Our next destination was Nicaragua and we have searched a lot to find a way to cross the borders. If you rent a car you have to leave it on the borders, at the hotel in La Fortuna told us that we had to take a bus or a taxi to go to Liberia and then take the aaTica bus to Rivas. We searched for a shuttle bus but the prices were extremely high, on the other hand they would drop us off at Rivas. However, we wanted to go to Granada Nicaragua. Surfing the internet and completely discouraged, I saw the Aquatrails and their statement that they make this kind of transportation. I sent an email, expecting a negative reply or an offer which we could not afford! When Polle, the person in charge of Aquatrails answered us ( immediately) and saw his quotation, we couldnt believe it! Fair prices, consistency, kindness, more than enough serviceable. Polle picked us from the hotel ( he gave us 3 souvenirs from Nicaragua!!!!!), on time, he stopped whenever we asked for, he helped us with the procedures at the border, he had a splendid sense of humor, he had arranged with another car on the other side to carry us to Granada he had informed us about the taxes we had yo pay, everything perfect, in good order. The other guy who took us to Granada ( to the door of the hotel) was also excellent. We truly recommend the services of Aquatrails!! A great solution, if not the only one for this case!

I did not end up using Agua Trails for a trip over to the Solentiname Islands from La Fortuna (simply because we did not end up going - the decision had nothing to do with the company at all), but the service from Polle was so good I felt compelled to write a quick review. Went way above and beyond our expectations in every way to find out the best and most cost-effective way of taking the trip, to a level I have not really experienced from any other company worldwide. I have no doubts at all that the trip would have been fantastic, and cannot recommend Agua Trails enough

Everything went very smoothly on the way up and back! Having Marjiory was definitely helpful as she knew everyone working at the border and helped us sail through customs with no problem. Due to the gasoline shortages and road blocks, there were no buses waiting at the border and no other taxis to be seen. I do not know how we would have made it to San Carlos without her. On Friday we easily found her waiting by the waterfront, and crossed back to Costa Rica. When we arrived we had just enough time to take a quick walk around Los Chiles and get a shake before meeting the other passengers for lunch and heading back to La Fortuna. Everything ran right on schedule if not ahead of time. Thanks so much for all of your help!

I absolutely recommend getting the flight into Ometepe from San Carlos. With the help of Polle at Agua Trails, and the very friendly guide on the Nicaragua side, the process was seamless. The airport at San Carlos is quite an experience to say the least! Not exactly Heathrow or JFK that's for sure... but loved the authenticity... certainly reminds you where you are. The approach into Ometepe and the views of Volcan Concepcion are breathtaking.

We were very late in discovering Agua Trails for our shuttle from San Carlos - La Fortuna, so we contacted them only the evening before we wanted to travel. But they arranged everything last minute for us and it was great! Great service, by kind people and comfortable travel. Highly recommended.

I'm very impressed by Agua Trail's professionalism. I originally contacted them because I was trying to go in reverse (Granada to La Fortuna), and could not find any operators that went on that route. (Tip: Their number is WhatsApp-able, so I recommend using that to contact them directly) Over a lengthy WhatsApp conversation, Marjiory Cáceres answered all my questions, gave me several suggestions, and stuck with me to try and figure out a way. Thanks to Marjiory's hard work and patience, we've finally figured it out - couldn't have done it without her. I highly, highly recommend contacting Agua Trails & using their services!

We used Agua Trails for a transfer from Arenal to Sabalos. Everything went fine. Highly recommended. Personal service as we stopped to watch some wildlife on the way.

My friend and I had some spare time in La Fortuna so we decided at the last minute to book this tour. We didn't really know what to expect. The office explained the border procedure and instructions before hand via email very well. A van picked us up from our accommodation in La Fortuna and took us to the boarder. We stopped off at tha place that has hundreds of iguanas which was quite cool. Anyway, when we crossed the boarder into Nicaragua (which was very easy), a friendly guide by the name Marjiory greeted us and we drove to a small town called San Carlos. There we had lunch, she gave us a small tour and placed us on a boat. The 2 hour boat journey took us to a charming small village called El Castillo where we stayed two nights. Hotel Victoria was probably he best hotel there and the accommodation was clean and comfortable. Our guide was called Seyla. She was really nice. She took us on a morning canoe right along San Juan river, a tour of the El Castillo fort which was very interesting and she was very knowledgeable. At night, we went on a Nocturnal tour of the river. The guy on the boat didn't speak any English but Seyla told us what to expect before hand. We speak basic Spanish so that helped. On this tour we saw amazing animals including caimans. We loved it. The next day Seyla made sure we got on our return boat safely and Marjiory met us on the the side and accompanied us back to the border. On the other side, a car picked us up and took us back to La Fortuna. I was really impressed by the organization and care. El Castillo is a beautiful village and we are very pleased to have experienced it.

Excellent one day trip starting from La Fortuna all the way to San Carlos de Nicaragua, we had a great time, excellent tour guides and great food, highly recommended.

Polle did a great job in answering all our questions and arranged for a perfect pick up at the border into Costa Rica. He was very friendly and patient.

Polle and his team at Aguatrails did a great job of organising our one-way transfer from La Fortuna in Costa Rica to Isla de Ometepe in Nicaragua. We organised it by email in advance of our visit to Costa Rica (paying 50% upfront by PayPal). We were collected punctually from our hotel in La Fortuna in a comfortable, new vehicle and taken to the border. It was a very quiet and easy border to cross, with zero queues and zero hassle. The Costa Rican side took less than a minute. We were greeted on the other side by a smiley and helpful Nicaraguan representative for Aguatrails who assisted us with the Nicaraguan border formalities, then took us to lunch at a great local place in San Carlos, then to the tiny airport. The flight was short and uneventful, with a great view of the Lago de Ometepe. All in all this was a relatively pleasant and hassle-free way to travel to Isla de Ometepe for us, as we were short on time. It wasn't cheap ($135 pp) and we are budget-conscious travellers, but for us it was worth the cost. The flight doesn't operate daily but we were glad that its schedule fitted in well with our travel itinerary. Isla de Ometepe was a lovely place. Many thanks to Polle and Marjorie for facilitating our journey.