Tours and Tickets

Custom Private Tour in Hakone with Optional Hot Springs Experience provided by Explore Hakone

Custom Private Tour in Hakone with Optional Hot Springs Experience

Custom Private Tour in Hakone with Optional Hot Springs Experience
5
Book in advance
from
R 7 988,35
per adult (price varies by group size)
Free Cancellation up to 24 hours in advance
About
Hakone is one of the most popular destinations in Japan. This tour is led by a professional guide licensed by Japan National Tourism Organization (JNTO) and completely customized based upon your request. In this tour, visit many great attractions in just one day including Hakone Yosegi Zaiku, 1263 years old Hakone Shrine and more. Take a break at one of the oldest tea houses in Hakone and enjoy a cup of Amazake or other beverage while feeling completely relaxed in the beautiful environment of Hakone. You also have options for local open-air hot spring by a stream experience.
Know before you go
  • Duration: 6h 30m
  • Mobile tickets accepted
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English
Know before you go
  • Duration: 6h 30m
  • Mobile tickets accepted
Available languages
English
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Need help booking?
Call the number below and use the product code: 19588P1
Call +27 21 426 8204
Important information
Inclusions
  • Nationally Certified Pro Guide
  • Beverages at a local tea house
  • Ticket for the Komagatake Ropeway
  • Entry/Admission - Hakone-machi
Exclusions
  • Lunch (around 1,500 JPY/each)
  • Optional admissions fee to open-air Hot Spring by a stream (extra cost)
  • Private transportation
Duration
6h 30m
Departure details
  • Traveller pickup is offered.
  • Departure Point: Your hotel in Hakone area, Odawara Station or Hakone Yumoto Station Dates: Daily, except weekends Return point: Your hotel in Hakone area, Odawara Station or Hakone Yumoto Station
  • Hakone-Yumoto Station, Yumoto, Hakone, Ashigarashimo District, Kanagawa 250-0311, Japan I'll be holing your name board in front of the ticket gate.
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Additional information
  • Children must be accompanied by an adult
  • A maximum of 5 people per booking
  • Private hot spring experience is optional. Please make your selection at the time of booking
  • Not wheelchair accessible
  • Near public transportation
  • Infants must sit on laps
  • Most travellers can participate
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
  • This is a private tour/activity. Only your group will participate
Inclusions
  • Nationally Certified Pro Guide
  • Beverages at a local tea house
  • Ticket for the Komagatake Ropeway
  • Entry/Admission - Hakone-machi
Exclusions
  • Lunch (around 1,500 JPY/each)
  • Optional admissions fee to open-air Hot Spring by a stream (extra cost)
  • Private transportation
Departure details
  • Traveller pickup is offered.
  • Departure Point: Your hotel in Hakone area, Odawara Station or Hakone Yumoto Station Dates: Daily, except weekends Return point: Your hotel in Hakone area, Odawara Station or Hakone Yumoto Station
  • Hakone-Yumoto Station, Yumoto, Hakone, Ashigarashimo District, Kanagawa 250-0311, Japan I'll be holing your name board in front of the ticket gate.
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Duration
6h 30m
Return details
  • Returns to original departure point
Additional information
  • Children must be accompanied by an adult
  • A maximum of 5 people per booking
  • Private hot spring experience is optional. Please make your selection at the time of booking
  • Not wheelchair accessible
  • Near public transportation
  • Infants must sit on laps
  • Most travellers can participate
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
  • This is a private tour/activity. Only your group will participate
Travel safe during COVID-19
Last updated: 08 Jul 2020
A note from Custom Private Tour in Hakone with Optional Hot Springs Experience
We are a member of the Adventure Travel Trade Association and we follow the rules & procedures developed by the organization to ensure that both guests and guides stay safe against COVID-19.
What you can expect during your visit
  • Regular temperature checks for staff
  • Temperature checks for tour participants upon arrival
  • Guides required to regularly wash hands
What you can expect during your visit
  • Regular temperature checks for staff
  • Temperature checks for tour participants upon arrival
  • Guides required to regularly wash hands
  • Hand sanitiser available to travellers and staff
  • Transportation vehicles regularly sanitised
  • Face masks required for guides in public areas
  • Paid stay-at-home policy for staff with symptoms
Itinerary
  • You'll start at
    Hakone-Yumoto Station
    Or, you can also get picked up
    See Important Information for details
  • 1
    Mt. Hakone
    Stop: 60 minutes
    See details
  • 2
    Hakone Shrine / Kuzuryu Shrine Singu
    Stop: 60 minutes
    See details
  • 3
    Onshi Hakone Park
    Stop: 60 minutes
    See details
  • 4
    Hakone-machi
    Stop: 20 minutes
    See details
  • 5
    Amazake Tea House
    Stop: 30 minutes - Admission included
    See details
  • You'll return to the starting point
+
Popular mentions

5.0
37 reviews
Excellent
37
Very good
0
Average
0
Poor
0
Terrible
0

Kentkt
86 contributions
Excellent Customized Private Day Tour
Jan 2020
Shin is a Nationally Certified Tour Guide who lives and works in Hakone. He is knowledgeable, personable and friendly and clearly understands and exhibits the attributes of an excellent guide -- he listens, adapts and customizes your experience based upon your input and preferences. We spent a day touring from late morning to sunset. He picked us up at our Ryokan and we discussed our plans for the day. We proceeded to tour Hakone from Lake Ashi and several other historic sites including temples, gardens, cedar forests, the old Tokaido Road, a 400 year old Tea House that is still in operation and other hidden and quiet historic sites away from the crowded tourist areas. Shin did a great job of sharing his local knowledge with us, We thoroughly enjoyed our brief time together and believe he provides great value for his attentive services. Worth seeking out!
Written 22 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for visiting my hometown on the other day and having me as your guide. It was a shame that the weather was not perfect but I'm so happy to hear that you enjoyed the day. So did I! Every season is different in Hakone so I'm very much looking forward to serving you again in a different time of the year! I and my family love to visit Hawaii near in the future and we hope to meet up again. Fight On :)
Written 25 January 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Erika S
Pemberton, NJ3 contributions
First private tour
Nov 2019 • Family
Shin-san was more than great during our tour. I wasn’t sure what to expect. However once we met him and got going it was a wonderful experience, despite the weather. He was more than happy to tell us about his hometown and all the history that lives there. He wasn’t boring and dull like a lot of tour guides are, he made it personal. Asking about us and comparing the different ways we live, very relatable. He made us all feel welcomed. I definitely recommend Shin-san for your tour needs.
Written 23 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for visiting Japan and my hometown Hakone on the other day! It was such a great opportunity for me to guide you all. It was a shame that the weather was not perfect yet I'm pleased to hear that you enjoyed the day in the area. So did I! I'm looking forward to serving you again!
Written 24 December 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Sio413
Columbia, SC2 contributions
Great experience!
Nov 2019
Shin is an amazing, knowledgeable guide! Despite the cold and rain, we had a wonderful time on the tour and learned a lot. I've been recommending Shin to any friends I know planning to visit the area. On top the tour of Hakone, Shin also directed us to a random item my niece really wanted to get while in Japan but we were having a hard time locating. Shin saved the day! I highly recommend Shin if you want a personal, friendly tour where you will wish you too were a local by the end.
Written 20 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for visiting Japan and Hakone on the other day. It was a big shame that the weather was poor but I really enjoyed the day with you all. I'm very honored to hear that you enjoyed the visit as well. It seems that you all had a fantastic stay in other areas as well. I'm looking forward to serving you again!
Written 22 December 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Karen D
3 contributions
Hakone visit
Nov 2019 • Family
Had an absolutely fabulous day, going places we wouldn’t have seen if we tried to do it on our own. Shin is a great guide.
Written 2 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for visiting my hometown on the other day and having me as your guide. It was cold but I was very pleased to see Mt.Fuji beautifully. I'm looking forward to serving you again. Please send my regards to your lovely family!
Written 5 December 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

50sbelle50
Hattiesburg, MS200 contributions
Shin made a perfect birthday more perfect!
Nov 2019
From our first contact with Shin, he made us feel very comfortable about traveling to Japan on our own. Through his contact with the owner of Ginyu Rakone, we had a wonderful room with both an inside and an outside onsen! To top it off, I had told him that it was my husband's birthday and he not only suggested a cake but had the downstairs bar set up beautifully for a private venue complete with cake, bartender, and over 100 candles scattered around. It was truly magical and a wonderful memory!
The next day, he met us promptly and guided us around the area and coordinated with Mother Nature to give us a beautiful day and an incredible view of Mt. Fuji! This birthday will be hard to top!
Thank you for everything, Shin. We had a great time!
Written 16 November 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for visiting Japan and my hometown Hakone on such a wonderful moment in your life! It was my pleasure to guide both of you on your husband's birthday. I'm also so happy to hear that you enjoyed your stay at Ginyu :) You brought sunshine to the area on that day and Mt.Fuji also blessed your anniversary! I'm looking forward to serving you again!
Written 20 November 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Gdax
Gulf Breeze, FL219 contributions
Shin, a local guide, with love for Hakone
Set up a private tour with Shin a while ago before our trip. His communication is impeccable, he gave us ryokan recs since we hadn’t booked one yet. The week before we arrived he contacted me to see where exactly I was coming from and guided us on the best train to take from Shinjuku. We met him at Hakone-Yumoto station.

He has a nice transport van and there is about a 20 minute drive to Lake Ashi. Talked about the tour, his time in the states, and really felt like we got to know him and Hakone. Walked around Lake Ashi to the Shinto shrine, the old Emperor’s residence and the Tokaido path. He has a true expertise in the history of the area and he has multiple props that transport you back to the Edo era.

We then had a delicious soba lunch in town and walked around a bit after, especially enjoyed the Yosegi art/woodwork store.

Finished the day at the tea house which has operated by the same family for 400 years. Enjoyed sweet sake and tea and the aroma of the timber burning in the background.

He then dropped us at our Ryokan and set up a nice itinerary for the next day for us.

Shin grew up in Hakone and he truly loves the area and it shows. Definitely can’t go wrong with his tour!
Written 13 November 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for visiting Japan and my hometown on the other day. It was a shame that we were not able to see Mt.Fuji during the tour but I'm very happy to hear that you enjoyed the day in Hakone. So did I! I also hope that you enjoyed nice hot springs at your hotel as well as the following day that you explored by your self. I'm very much looking forward to serving you again in the future. Probably you can take your lovely 2 kids next time :)
Written 16 November 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Svet Lit
1 contribution
Outstanding guide, beautiful Hakone
Nov 2019 • Couples
It's difficult to add something new to all the outstanding reviews Shin has on TripAdvisor other than they are fully merited and beyond. We spent an incredible day in Hakone with Shin, it was fun, light and at the same time incredibly informative. It's very uncommon to have that level in private guided tours, even if you book through the most luxurious tour providers. I'd say if you don't plan to visit Hakone, change your itinerary just to tour with Shin! But well, Hakone is beautiful:)).
Thank you Shin for this extraordinary insight into your home town area!
Written 4 November 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for visiting my hometown and having me as your guide. The weather couldn't have been better! I truly enjoyed the day with you too. I'm looking forward to serving you again and please coma back to Japan!
Written 5 November 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

EWON22
Seattle, WA11 contributions
Amazing Tour and Guide!!!
Jul 2019 • Family
Our private tour of Hakone was amazing due to our tour guide Shin! The weather (clouds and rain) and Mother Nature (volcanic activity) prevented us from going up the Ropeway or seeing Mt. Fuji so initially we were disappointed, but Shin made the necessary changes to our itinerary to still give us a great tour and provided us with so much information about his hometown. Visiting the 400 years old tea house was one of my favorite part of our trip and was added due to not going up the ropeways, so it all worked out. My kids said this tour was their favorite part of our whole Japan trip! I will be recommending Shin to all my friends and family. Thank you Shin and we hope to visit you again to try to catch Mt. Fuji and ride the Ropeway!

PS: Thank you for taking the best family photo of our whole trip at Hakone Shinto Shrine!
Written 7 August 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you again for visiting Japan and my hometown Hakone. It was a big shame that the weather was not so nice. However, I'm really glad to hear that you and your family enjoyed the day with me. So did I!! There are still other things to do in Hakone so please come back in a different season. Please extend my regards to everyone in the family!
Written 8 August 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

sancrispino
Orlando, FL17 contributions
Best tour guide in Hakone bar none!
Jun 2019 • Family
After reading so many 5-star reviews, I was quite disappointed when I learned that Shin was already booked for the day we would be in Hakone. However, he made arrangements for another guide to spend the day with our group. Hiroko, the other guide, was friendly, knowledgeable and organized, and definitely helped make our experience a memorable one.

Even though Shin was not our guide, all communication prior to our tour day was done with him. We exchanged several emails and he was always very prompt and thorough in his responses. His patience seemed to have no limits, as I kept changing my mind about the itinerary. I was very stressed with the logistics of our big group (12 in total, including very young children and seniors), and Shin's recommendation was invaluable in allowing us to get the most of our day in Hakone. He also gave us great advice about accommodation and a restaurant that would be good for our big group.

One of the reasons that I missed on booking Shin was that I originally thought that we did not need a guide. I was wrong, and it was too late when I realized it. I am so glad that Shin was able to set us up with Hiroko. If you have limited time in Hakone like we did, having private transportation and a guide will make a huge difference for a positive experience. If you are looking for a guide, look no further. Contact Shin @ Explore Hakone ASAP!
Written 22 July 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for visiting my hometown with your family on the other day. It was a shame that I was not available to guide you all but I'm very happy to hear that you spent a good day with Hiroko! I will pass on this message to Hiroko :) I'm looking forward to having you in Hakone in a different season! We have so many other great places to visit. Please extend my warm regards to everyone in your family!
Written 25 July 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

MReiss234
Hinsdale, IL10 contributions
Hakone Magic!
May 2019 • Couples
Shin was awesome! He started us out early, to beat the crowds that were arriving for the festival, and it paid off. We didn't encounter any substantial delays, got to see the Emperor's Summer Home and Mt. Fuji on a morning with clear skies. Like I said...magic! We ate at a fun lunch spot that offered a nice view and over=the-top food!
His attention to detail and gregarious nature endeared him to all of us. The extra added bonus - unscripted I think - was being able to meet his family! I would highly recommend him for showing anyone around his "hometown' and the beautiful surrounding area!
Written 28 May 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for visitng my hometown and having me as your guide! It was really nice meeting you all and spent such a wonderful day with you. Weather couldn't have been better! I must thank you all for bringing sunshine from Chicago :) My family was also very happy to see you, especially my daughter spoke so much of you when she came back! Thank you again for using my service and I'm looking forward to serving you again!
Written 29 May 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Showing results 1-10 of 37
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Explore Hakone
foodfriend2016
foodfriend2016
00
Would return tomorrow
While the area is a bit touristy it deserves the attention.The settings are special and the people are warm and rec
Jorge M
Jorge M
00
Amazing!!!
I visited Hakone for second time. I went again with my family, and we explored different things this time. Excellen
Sarthak B
Sarthak B
00
Mesmerizing beauty and unimaginable experience
Before reading- the below review is for a day trip to Hakone. Does not include Onsen since I wasn’t inclined toward
ahjaybe
ahjaybe
00
Simply the best!
The other 5 star reviews say it all. Charming, knowledgeable, adaptable, passionate about Hakone. Super vehicle fo
430marielm
430marielm
00
Beautiful Tour of Hakone
Mr. Shin Kaneko gave us such an authentic, heartfelt perspective of his home town, Hakone. His attention to detail
dolley f
dolley f
00
Great personalized tour with amazing service!
We hired Explore Hakone for a full day tour for the 4 of us (our kids are 8 and 11) and we had a wonderful time wit
paulsaarma
paulsaarma
00
Hakone Day Tour
My partner and myself took a day tour with Mr Shin which was a fabulous experience. Our guide was knowledgable, ac
Hanine H
Hanine H
00
A must on your Japan itinerary
An easy 10/10 experience!! Shin did an outstanding job in showing us around Hakone. If you’re planning a trip to Ja
Amanda L
Amanda L
00
Kind and knowledgeable guide
It was our great pleasure to be guided by Shin for our day in Hakone. He took us to many places we would not have o
frantru2018
frantru2018
00
Hakone - a tour around japanese culture, social and food history, as well as today view
Shin Kaneko is a perfect gentleman and easy to go buddy, which in his calm and heartful manner brings along a deepe
aussure
aussure
00
Hakone-mount Fiji-lake Ashi
Excellent day with Shin who is a very good guide who loves the area were he was born. With in international exposur
antnat6
antnat6
00
Fantastic day spent with a very approachable and knowledgeable local guide.
We couldn't have asked for a better tour guide for our short time in Hakone. Being a local, Shin was able to make t
gilbertal2018
gilbertal2018
00
Awesome!
Shin is awesome and Hakone is beautiful. Go now! :) I particularly enjoyed drinking amazake at the traditional t
Take my word for it...
Take my word for it...
00
Beautiful Hakone with Fabulous Shin!
Hakone is a beautiful place to visit while in Japan. It's magical. It's quiet, calm and very different from frenet
Gehui T
Gehui T
00
Relaxing Hakone tour
Amazing experience. Shin-san is a really friendly and knowledgeable tour guide and a good driver! We had a great ti
Frequently Asked Questions about Custom Private Tour in Hakone with Optional Hot Springs Experience

Custom Private Tour in Hakone with Optional Hot Springs Experience will start at 9:00 AM. Discover and book Custom Private Tour in Hakone with Optional Hot Springs Experience on Tripadvisor


Custom Private Tour in Hakone with Optional Hot Springs Experience price starts from R 7 783,44. Discover and book Custom Private Tour in Hakone with Optional Hot Springs Experience on Tripadvisor

Custom Private Tour in Hakone with Optional Hot Springs Experience cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Custom Private Tour in Hakone with Optional Hot Springs Experience on Tripadvisor