Didn't hear from driver on the day of my transfer. Was not able to find driver and needed to UBER instead. HIGHLY recommend ubering instead. It was a third of the price and they arrived quickly.

As soon as I arrived I was welcomed in the new airport, large, clean and big. The driver picked me up in the designated area and took me to the city. Here I spent a few days and I was able to visit the city and its interesting parts. Here we are in the political, economic and cultural capital of Croatia since 1991. It is a fascinating mix of the best of Western Europe and Eastern Europe. We find museums, theaters, galleries, buildings with Austro-Hungarian architecture, Art Nouveau, Baroque... There are several very suggestive places... boutiques, shopping centers, bars, restaurants, pubs and trendy cafes. I started with the upper town (Gornji grad). This is where the Dolac, the agricultural market, takes place, as well as offering the oldest parts of Zagreb: Kaptol and Gradec. From here I can observe the lower town (Donji grad), where I was able to admire public buildings and nineteenth-century palaces and churches. Unfortunately, since it is in the same square as the Croatian Parliament (security reasons), I could not admire, except from the outside, the Church of St. Mark, which has a particular roof with tiles reproducing the ancient coats of arms of Croatia, Slavonia and Dalmatia, and of course, the emblem of Zagreb. Walking through the characteristic streets and squares of the old city, such as the beautiful Ban Jelacic square, I could see the statues of the Croatian artist Mestrovic. There are souvenir shops everywhere and if we take a more sporty walk we can see the beautiful botanical garden and the parks ... the most visited is Park Zrinjevac. Zagreb has a lot to offer: the Cathedral (Zagrebačka katedrala), the fortress (Kaptol Fortress), the stopped clock of the Cathedral that stopped after the earthquake at 07:03 and 3 seconds on November 9, 1980. Another point to see is this square (Trg bana Josipa Jelačića) where we find the equestrian statue of Ban Josip Jelačić, a square where the tram passes, with many shops and clubs. Let's not forget the Tunel Grič, a tunnel that retraces the fall of communist Yugoslavia and the Croatian fight for independence, used as a refuge in the 90s. Ok, but... the fun? And the nightlife? Well yes, we find it here: Ul. Ivana Tkalčića, a long street full of clubs, bars, restaurants... and tourists! I was there for a few days and I immediately liked it! Very clean, but I still have so much to discover! Will I go back, maybe in winter to see how it is with snow? Yes!

Frane: He was our guide and driver. incredibly professional, very good communication skills, very punctual and drive was pleasant, made the lake trip very easy to navigate and interesting. He chose a great restaurant to have lunch.

We were so glad we chose Zagreb Tours and transfers. They were one of the best companies we have used in Croatia. From picking us up at the airport to all the hotel transfers across two cities Zagreb and split including the day visit to Plitvice national park. Mr Frane who drove us to the national park Was brilliant and very helpful with his knowledge and insights. He was extremely accommodative with our requests. His tour company is great for families and children travelling.. thank you, Mr. Frane for your wonderful service and hospitality through our journey. We will definitely recommend your company to all our friends

Fabulous tour. My guide, Marko, was extremely knowledgeable, very articulate, personable, passionate about the landscape and ecology. He came well-prepared with extra clothing if needed. I couldn't recommend more highly.

Absolutely no problems at all. The driver was prompt, polite, and the car was immaculate. I highly recommend this service!

Absolutely perfect!! Marco, our driver was amazing, we could not have been happier with this experience. It was simply the best!. We had a relaxed private comfortable drive to Plitvice Lakes where Marco took us on a tour that was informative, fun and seriously breathtaking. So many waterfalls! We never felt rushed and we were really able to enjoy every moment. It was the perfect way to leave Zagreb (luggage with us), enjoy the tour for the day, and then be taken to our next location of Zadar. We highly recommend doing this!! Request Marco too, he’s the best!!!. Marco, if you’re reading this, we thank you again for a fantastic experience!

Plitvice Lakes deserve to be on many peoples bucket list. Marko, our driver was on time, safe, friendly and helpful all day. His familiarity with the area certainly improved our experience such that we were able to to both upper and lower lakes without back tracking, all quite easily in the day. Would recommend this experience to every one.

Excellent transfer services provided by this very reliable transportation company. We asked them to arrange several transfers to/from the airport and the Zagreb Academy and they were always on time and at our full disposal. Many thanks to Frane for his great and prompt assistance and for nailing it all! We look forward to liaising with you once again soon!

Driver was right there with a sign waiting for us even though our flight was slightly delayed. Car was beautifully clean and the driver was very nice

In my recent trip to Zagreb I engaged Welcome Pickups to transfer me to from the airport to the Hotel in the city. The instructions that I received for the meeting point were quite clear and I had no difficulties in meeting our Driver Mr Luka Capar. Our trip to the Hotel was quite pleasant and Mr Capar gave us plenty of information to start our tour around the city. If I travel again to Zagreb I would not hesitate to engage his services again.

My plane was delayed by 24 hours. Private transfer agreed to pick us up the next day. Then we were delayed another hour, and the private transfer met us without even contacting them.

Our wonderful guide Marco drove us from our hotel in Zagreb north to Trakoscan Castle. He was so personable, knowledgeable, and fun! His knowledge and insights were so helpful and increased our enjoyment. After the tour of the castle, he took us for a fabulous lunch and winery tour at Vina Vuglec and then returned with a pleasant and picturesque drive back to our hotel Esplanade. He was timely, easy to be with and most of all a great addition to our vacation!

All of the tour was great very comfortable van heating was a great comfort .Best of all the tour guide Marko the best you can ever ask for.Very helpful and patient especially with my elderly dad .

We booked several transfers for our group from the airport to our hotel in Zagreb. Frane was excellent. Quick response to my emails and super easy correspondence. All the drivers were on time, professional and very helpful. I have nothing but praise for Frane and the whole team. If you need a transfer around or from Zagreb I highly recommend these guys.