They never showed up We paid and waited at our pickup point for 2 hours. They don't pickup calls We flew in to Melbourne for this and was just ghosted.

I took this tour of New Zealand as it covered both islands. It went from Christchurch to Auckland and I spent a few days in Christchurch before the tour. The tour guide and driver were excellent. They ere were efficient at their jobs. We stopped thru a lot of small towns; the amount of time spent there was good. I wish there were more time in the big cities, like Wellington. There was a lot of on and off the bus, normal for a bus tour. Got a lot of pictures in. It was a long flight there - 13 hours. Highly recommended.

I booked my ticket to Phillip Island via Viator >24 hours in advance and received confirmation and my credit card was charged. I got a call ~1 hour before I was supposed to meet at the tour location that they had overbooked my tour and canceled my reservation and just offered a refund or to rebook my party 4 days later, even though I'm leaving Melbourne before then and this was the only date I could do the tour. They ruined my vacation and all they could do was say sorry. Don't trust them or Viator unless you want to be severely disappointed.

This Tour was exactly as descibed by AAT Kings. Pick up was on time, and the coach was clean and comfortable. WOW! The Great Ocean Road scenery is amazing! Our driver Liam and his talk was fun and informative. One of the best coach trips we have ever done, and we have loads of photos to remind us of a great day! We Highly Recommend this tour with AAT KINGS.

Tour was exactly as described by AAT Kings: First stop was at the Maru Park where we were able to get up close to a koala ($30 extra), feed the kangaroos and wallabies ($3), see tasmanian devils, dingos etc - a small park, but lovely to wander round. We then headed to Phillip Island for a walk around the headland, viewing the spectacular coastline, and even caught sight of a few of the penguins which were completing their annual moult. We were driven back to Cowes to get our evening meal(at our own choice and cost), and then back to Phillip Island to see the penguin parade - scheduled to begin at 8:25pm, and sure enough the penguins started to appear dead on time! We sat in the tiered seating, and although the view on to the beach was not brilliant (it was going dark after all!), it was magical to see the little fellas pop out of the ocean and begin their noisy waddle home. We got a much closer look at them as we headed back along the board-walk into the centre. We were dropped off outside our hotel after 11pm - a long but very enjoyable day! We Highly Recommend this tour with AAT KINGS.

As ATTKings did not pick up from our hotel, we headed for the alternative start at Federation Square. The coach pickup point is by the back entrance/exit of the National Gallery of Australia. The City Tour is comprehensive as we saw most of Melbourne, including St Hilda, the Houses of Parliament, the Rod Lever tennis stadium. A cruise down the Yarra River was included that gave a good impression of the buildings by the waterside and the harbour.By sharing your experiences, you're helping travellers make better choices and plan their dream trips. Thank you!

Fantastic day out, large tour bus with a small group. Its a long day but we'll worth it. Our driver come tour guide was brilliant, stopping many times to show us local fauna and flora, I think he was an amateur botanist at heart. Phillip Island, although a damp night was great but don't be disappointed in the fact that you can't take any pictures after dusk of the little blue penguins, due to them being nocturnal and bright light damaging their eyes.

We loved the time spent with the kangaroos and penguins. We had plenty of time to pet and feed the kangaroos with no interruption. The Penguin Parade is one of natures miracles that is a chance in a lifetime to experience. The only reason I gave this tour a 4/5 stars is that the tour guide was a little over-zealous with his enthusiasm. We appreciated his commentary but it was a very, very long day and he stopped the bus many times to pick up the odd flower, tree branches, etc to pass around the bus. I don’t think any of us knew the significance. Luckily he was quiet on the long ride home. However, he was a very, very nice guy!

We had the kindest driver, Keith who was so informative! We stopped at the Maru Park and got a close up experience touching a koala and feeding kangaroos. We loved our quick beach stops with fabulous views. The Penguin Parade was so precious- spend the money to upgrade to the platform so you are up close to the penguins. LOVED ALL OF IT!

From the first stop with tea, the walk in the woods, wild cockatoos, parrots, wallabies, ..... then train, wine and lunch, sanctuary. So many memories. Big shout to James, our entertaining guide

Did the one-day tour early this month to Puffing Billy and Healesville Sanctuary. Our experience was smooth and enjoyable. Also, shoutout to Liam, our guide, who made the whole journey felt so pleasant! Highly recommend AAT Kings! Thank you.

Must see tour if it's your first time in Melbourne or Australia. It's compact tour you can experience wild life and see the outside of Melbourne city. Highly recommended

This was a great tour to really experience Australia. Our guide, Mark, was very knowledgeable and entertaining with his wit and humor. Mark brought a lot of laughter to our trip to pass the time as we traveled. We upgraded from the general viewing, which gave us an excellent view of the penguins as they come very close. Thank you for being a part of an experience I will never forget.

This is a must do activity in Australia and Mark was an awesome driver/guide. He was very knowledgeable about the area, very funny, and great driver. Would highly recommend.

Amazing experience!! Kudos to our tour driver, Liem who made the whole journey sooo amazing and fascinating with his abundance knowledge. Would highly recommend for a pleasant trip to enjoy a good time in Melbourne