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Frontier Airlines


9 458 reviews
Headquarters: 4545 Airport Way, Denver, CO 80239 (801) 401-9000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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9 458 Reviews from our TripAdvisor Community

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9 458 reviews from our community

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Showing 9 345: English reviews
Eccles, United Kingdom
Level 4 Contributor
42 reviews
26 helpful votes
Reviewed today
NEW

Excellent trouble free flight. Cabin crew were delightful and nothing was too much trouble for them. Highly recommend them.

Domestic Economy Orlando - New Orleans
Helpful?
Thank Culture_Vulture0161
Tucson, Arizona
Level 4 Contributor
29 reviews
36 helpful votes
Reviewed today
NEW

This is the worst ,on the trip from phx I checked the status in the parking lot of the airport it said on time , the flight ended up being 2 hours late ..weather they say Now on the way back at ft myers I check the status before turning rental car in it says on time I walk 10...

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Domestic Economy Fort Myers - Phoenix

Helpful?
Thank NonsmokerJeff
Cincinnati, Ohio
Level 4 Contributor
49 reviews
6 helpful votes
Reviewed yesterday
NEW

Booked the "Works". Priority seating and boarding in front area for early on boarding and early off . Flight on time and crews courteous and professional.Good web site to book flights and also tracking status.

Domestic Economy Cincinnati - Las Vegas
Helpful?
Thank Bill H
Nashville, Tennessee
Level 6 Contributor
135 reviews
45 helpful votes
Reviewed yesterday
NEW
via mobile

Needed to book a flight for our youngest daughter to come home for the Thanksgiving weekend. The advertised RT fare Orlando to Nashville was $187. When I go to book the flight I discovered you then must pay $81 each way for a boarding pass, a seat assignment, a carry on bag. This is deceptive advertising to say the least....

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Domestic Economy Orlando - Nashville

Helpful?
Thank 675timothyt
Mentor, Ohio
Level 2 Contributor
7 reviews
Reviewed yesterday
NEW

I have been a frontier advocate for a while. I see a huge difference in this airline that went out of their way to gain consumer confidence, only to begin the let down with increased costs and nonreliable service. We received a text early in the afternoon that our flight was delayed by 2 hours. I called ahead because an...

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Domestic Economy Cleveland - Las Vegas

Helpful?
Thank Nancie G
Manchester, United Kingdom
Level 3 Contributor
19 reviews
13 helpful votes
Reviewed yesterday
NEW

We really loved the service received from Frontier Airlines - low cost carriers in Europe could learn a lot from them! From the check in staff through to on-board the representatives were helpful and made the travel frictionless. I had a last minute change to one of my plans too and they were able to accommodate that for me with...

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Domestic Economy Orlando - New Orleans

Helpful?
Thank Heva2015
Level 4 Contributor
48 reviews
10 helpful votes
Reviewed yesterday
NEW
via mobile

Frontier's non-stop from Myrtle Beach to Denver is just the ticket. Board your flight on the coast and in 3 hours and 15 minutes you are in the mountains; no fuss no muss. This is a terrific option for visiting family or for a vacation. Naturally, the flight goes both ways so those of you in the mountains can put...

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Domestic Economy Myrtle Beach - Denver

Helpful?
Thank Ruditooty
Level 2 Contributor
5 reviews
4 helpful votes
Reviewed yesterday
NEW

Our flight was scheduled for 9am, however, we are still at the airport at 1:49 pm. There was no explanation of the issue, just sitting and waiting. Finally, they just told us that there’s a maintenance issue. I fly every week and have never experienced anything like this!! It would have been nice if they had let us know earlier...

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Domestic Economy Orlando - Raleigh

Helpful?
Thank Kay B
Level 2 Contributor
8 reviews
Reviewed yesterday
NEW
via mobile

I hadn’t flown in a while and got a package deal that included this airline. At first I was skeptical but they actually have really good service. From take off to landing all the staff was super friendly and willing to answer all questions. The only thing is it’s a super cheap flight so don’t expect snacks, drinks or WiFi....

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Domestic Economy San Antonio - Las Vegas

Helpful?
Thank pinkymle
1 review
Reviewed yesterday
NEW

We learned a very simple lesson yesterday. If you have an important trip you simply cannot rely on Frontier Airlines. Received Text on way to airport that our Flight was cancelled. Numerous call attempts and finally a human being. Plane not full enough, oops I mean something wrong with the plane. Net result - no other flight options on a...

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Domestic Economy Cincinnati - Orlando

Helpful?
Thank Escape45115279983
See travel tips for airlines
“Don’t fly on frontier unless you enjoy being lied to”
NonsmokerJeff, 18 Nov 2018 | Read review
“Airline has a decent rewards/loyalty program for about 49.00 annually if you fly a few times each year may be worth the extra.”
billh764, 17 Nov 2018 | Read review
“Don’t fly with them if you need to be somewhere at a specific time!!!”
Z4066ORkayb, 17 Nov 2018 | Read review
“Just don't do it.”
Coastal34128569057, 16 Nov 2018 | Read review
“Frontier is a discount airline. You pay for food and drinks but if you want cheap, you've got it!”
debbiebernardo, 16 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Frontier Airlines
Frontier Airlines (F9) is a Denver-based low-cost carrier. The carrier flies to about 65 destinations in the United States, Costa Rica, the Dominican Republic, Jamaica and Mexico. Its fleet of planes each feature a single Economy Class cabin. However, passengers can upgrade to Select Seating, which is located toward the front of the plane, or Stretch Seating, which features more legroom. Frontier's hub is based at Denver International Airport (DEN). An additional eight airports have been designated as focus cities. The airline has a codeshare agreement with Great Lakes Airlines.

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