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Frontier Airlines


8 731 reviews
Headquarters: 4545 Airport Way, Denver, CO 80239 (801) 401-9000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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8 731 Reviews from our TripAdvisor Community

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8 731 reviews from our community

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Showing 8 624: English reviews
Hillsboro, Oregon
2 reviews
Reviewed today
NEW

I will never fly Frontier again. They sent an email (no phone call!) with vouchers for a future flight because they had canceled the one I was supposed to take 5 hours later. No reason or explanation. I spent an hour on hold trying to get ahold of someone. They said they could rebook me on a flight 4 days...

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Domestic Economy Portland - Austin

Helpful?
Thank RuthTurner25
Cincinnati, Ohio
Level 4 Contributor
40 reviews
35 helpful votes
Reviewed today
NEW

This was my first time using Frontier. First, i found the process of buying tickets quite overwhelming - sorting through all the add-ons (where the $59 ticket becomes a $300 ticket with any reasonable amount of additional services/amenities). Second, my son and i were on our way to the airport the morning of our flight when i discovered an email...

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Domestic Economy Cincinnati - Fort Myers

Helpful?
Thank ducharris
Mefdford
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed today
NEW
via mobile

Plane was delayed needed a part gave us 10 dollar voucher for for 5 minutes till we had to board after most people already ate delayed 3 hours

Domestic Economy Islip - Orlando
Helpful?
Thank Linda A
Washington, Utah
Level 1 Contributor
3 reviews
Reviewed today
NEW

First of all, this has a lot to do with Orlando's airport, but Frontier was pretty awful as well. The first lady we talked to didn't print our boarding pass for us and we got all the way into TSA line and had to go BACK to check-in and get our pass. The original lady (who was very rude) was...

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Domestic Economy Orlando - Las Vegas

Helpful?
Thank Erick S
Philadelphia, Pennsylvania
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed today
NEW

I enjoyed my plane ride. Checking in was easy and getting to my seat as well. I want to give thanks to the pilots flying the plane, they were just excellent! I didn't feel any turbulence at all! The staff from checking in to getting on the plane were very polite and helpful. I would use this airline again.

Domestic Economy Philadelphia - Orlando
Helpful?
Thank teresadobney
Level 1 Contributor
3 reviews
Reviewed today
NEW

Frontier is horrible! ? ! Delayed by 1 - 4 hours every time. Misplaced luggage, turning planes around 1/2 way to there destination, no legroom at all, tiniest seats in the universe and a team that makes you wish you had gone with a different airline.

Domestic Economy Denver - Memphis
Helpful?
Thank Zach W
Hamlin, West Virginia
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed today
NEW

Full flight but seating and legroom was good for me (6' 0") on the A320 aircraft. Both flights were on time and cabin crew and flight crew were professional and courteous. Checking in is easy online and with a TSA pre screen, the waiting time is a breeze. I would recommend, with the caveat of, give yourself plenty of time...

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Domestic Economy Columbus - Denver

Helpful?
Thank sas2wers
Harford, Pennsylvania
Level 4 Contributor
35 reviews
9 helpful votes
Reviewed today
NEW

Nice clean planes. good boarding. Reasonable prices. Good airline if it fits with your schedule. Leg room was okay too.

Domestic Economy Trenton - Myrtle Beach
Helpful?
Thank Marie H
Lake Geneva
Level 4 Contributor
30 reviews
8 helpful votes
Reviewed today
NEW

We fly to Vegas usually twice a year, we always fly Frontier, we pay a little extra for the more comfy seats at the front of the plane. We have never had an issue. They were so helpful with our last trip, Eric, the manager at Las Vegas McCarren airport and Angela the counter worker were fabulous, I went to...

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Domestic Economy Chicago - Las Vegas

Helpful?
Thank Christina P
Washington, D.C.
Level 2 Contributor
7 reviews
4 helpful votes
Reviewed today
NEW

I booked a flight on Frontier Airlines leaving from Orlando because it was cheaper. It was a mistake. The flight was supposed to leave at about 9 a.m. They waited until just that minute to post that the flight was delayed until 11 a.m. We all waited. Exactly at boarding time, they announced it was cancelled. Several other flights experienced...

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Domestic Economy Orlando - Washington DC

Helpful?
1 Thank Davesito
See travel tips for airlines
“Avoid Frontier. Don't risk the lower fare with their terrible service.”
258ericks, 19 Sep 2018 | Read review
“No tips here, you could never have a good frontier flight.”
zachw675, 19 Sep 2018 | Read review
“Arrive early, check in via the kiosk to get your boarding pass.”
sas2wers, 19 Sep 2018 | Read review
“book with another airline if possible”
Davesito, 19 Sep 2018 | Read review
“Go early in Denver because Frontier does not have it together.”
Rokymtns, 19 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Frontier Airlines
Frontier Airlines (F9) is a Denver-based low-cost carrier. The carrier flies to about 65 destinations in the United States, Costa Rica, the Dominican Republic, Jamaica and Mexico. Its fleet of planes each feature a single Economy Class cabin. However, passengers can upgrade to Select Seating, which is located toward the front of the plane, or Stretch Seating, which features more legroom. Frontier's hub is based at Denver International Airport (DEN). An additional eight airports have been designated as focus cities. The airline has a codeshare agreement with Great Lakes Airlines.

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