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    Mango


    959 reviews
    Headquarters: Mezzanine Level, Domestic Departure Terminal O.R. Tambo International Airport, Johannesburg 1627 South Africa 011 27 86 100 1234 Website
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    07/04/2019
    14/04/2019
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    Rating summary
    • Legroom
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      Value for Money
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      Check-in and Boarding
    • Food and Beverage
      In-flight entertainment (WiFi, TV, films)
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    959 Reviews from our TripAdvisor Community

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    959 reviews from our community

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    Showing 886: English reviews
    Johannesburg, South Africa
    Level 3 Contributor
    13 reviews
    1 helpful vote
    “Mango airline”
    Reviewed yesterday
    NEW
     via mobile

    Worth for the money. They are very professional. I enjoyed the flight because it had alot of legroom which is a big thing for me. I'll most definitely fly with them again.

    Date of travel: March 2019
    Domestic Economy Lanseria - Cape Town Central
    Helpful?
    Thank beatricebanda
    1 review
    “Appealing. Rude. Disgusting services.”
    Reviewed yesterday
    NEW
     via mobile

    Appalling service. Lack of respect by staff members. Lack of concern by the whole company for their poor service, inefficiency and lack of transparency and open communication. And they leave the wrong people to face the crowds of angry customers and receive all the anger and frustration. Disgusting...

    Date of travel: March 2019
    Domestic Economy Johannesburg - Cape Town Central
    Helpful?
    Thank FlamingKiki
    Level 2 Contributor
    7 reviews
    “Compliment”
    Reviewed 4 days ago
    NEW

    Smooth ride and regular updates from the pilot. I had a window seat so there was quite a view to take in. Will always choose Mango for an domestic flight.

    Date of travel: January 2019
    Domestic Economy Durban - Cape Town Central
    Helpful?
    Thank Ishani I
    Level 2 Contributor
    8 reviews
    1 helpful vote
    “Great service”
    Reviewed 5 days ago
    NEW

    Flight had big delay. Missed my connection. Full refund! Fantastic customer service. This is how all airlines should operate.

    Date of travel: December 2018
    Domestic Economy Cape Town Central - Johannesburg
    Helpful?
    Thank Grandefishing
    Geneva, Switzerland
    Level 6 Contributor
    729 reviews
    198 helpful votes
    “Easy, fun and good food on board”
    Reviewed 1 week ago via mobile

    Refreshing experience with this airline, its friendly staff and yet good manners and good food on board.

    Date of travel: March 2019
    Domestic Economy Johannesburg - Port Elizabeth
    Helpful?
    Thank CDFBologna
    Claremont, South Africa
    Level 6 Contributor
    96 reviews
    38 helpful votes
    “Mango easy to book”
    Reviewed 1 week ago via mobile

    Easy to do online booking. Download the app and do online Check in. Drop bags at the drop and go and show mobile boarding pass. I have flown Mango 3 times in the last 3 months and flights were always on time. Excellent service and friendly staff.

    Date of travel: February 2019
    Domestic Economy Durban - Cape Town Central
    Helpful?
    Thank rhodaa218
    Johannesburg, South Africa
    Level 6 Contributor
    173 reviews
    43 helpful votes
    “Not Big on Punctuality”
    Reviewed 1 week ago

    Lanseria to Cape Town and back and both late, the latter 85min and not once at Cape Town was any reason given for the delay. Cannot help to feel that they cannot be bothered about you. Landing at Cape Town the roughest that I have ever experienced and I made the remark that they most probably won't be able to...

    Date of travel: March 2019
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    Domestic Economy Lanseria - Cape Town Central

    Helpful?
    Thank Danie92
    Brisbane, Australia
    Level 1 Contributor
    3 reviews
    “Excellent”
    Reviewed 1 week ago

    This was the first time I travelled Mango from Johannesburg to Durban return. The service was excellent. They are efficient, the staff are knowledgeable and all very pleasant. I was very impressed with the punctuality of the airline. The prices were reasonable compared to other airlines, Keep it up. I will definitely use Mango again and recommend the airline to...

    Date of travel: March 2019
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    Domestic Economy Johannesburg - Durban

    Helpful?
    Thank Sharon M
    2 reviews
    “Terrible service”
    Reviewed 1 week ago

    Terrible service on Flight: JE145 - Johannesburg (JNB) - Cape Town (CPT) - 15 JAN 2019 - 14:05. The que for boarding had formed. As boarding time got closer no mention of delays. As it became time to board the two ladies handling boarding mentioned that the flight had just landed and that we are delayed. Nothing was displayed on...

    Date of travel: January 2019
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    Domestic Economy Johannesburg - Cape Town Central

    Helpful?
    Thank omardiz
    Somerset West, South Africa
    Level 6 Contributor
    112 reviews
    29 helpful votes
    “Trustworthy airline”
    Reviewed 2 weeks ago

    Travelling from Cape Town to Bloemfontein is challenging, with only 1 flight per day. Mango is the only airline offering this service from Cape Town and I have found them very reliable.

    Date of travel: February 2019
    Domestic Economy Cape Town Central - Bloemfontein
    Helpful?
    Thank GustavPotgieter
    See travel tips for airlines
    “Did not uses food and beverage but they seemed very efficient in serving to customers.”
    sharonmN9244IL, 11 Mar 2019 | Read review
    “Take cash with as no cards are accepted for the buying refreshments on board.”
    ronelb715, 3 Mar 2019 | Read review
    “dont change ticket date/time. do not use the app for check in, system not integrated ended up with two seat numbers”
    nizaaml, 1 Mar 2019 | Read review
    “we have no choice but Mango to Zanzibar !!”
    andres214, 28 Feb 2019 | Read review
    “They the best value for money in SA”
    Sampie8, 28 Feb 2019 | Read review
    Show next 5 travel tips 5 of 10
    About Mango
    South African low-cost carrier Mango (JE) that operates from a hub at OR Tambo International Airport (JNB). It has also designated Cape Town International Airport (CPT) as a focus city. The airline is a subsidiary of South African Airways (SA) and both are owned by the South African government. Mango flies to seven destinations within South Africa as well as Abeid Amani Karume International Airport (ZNZ) in Zanzibar. Its fleet of nine planes consists of one Boeing 737-300 and eight Boeing 737-800. As a budget airline, passengers must pay extra for onboard food and beverages, in-flight WIFI, airport lounge access and pre-reserved seats.
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