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Mango


588 Reviews
Headquarters: Mezzanine Level, Domestic Departure Terminal O.R. Tambo International Airport, Johannesburg 1627 South Africa +27-086-100-1234 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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588 Reviews from our TripAdvisor Community

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588 reviews from our community

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Showing 546: English reviews
Hermanus
Level 5 Contributor
61 reviews
13 helpful votes
Reviewed today
NEW

Boarding was very inefficient. Running late the passengers were divided int front and back, but there was a mix up and some passengers had to go back before entering at the back.

Domestic Economy Johannesburg - Cape Town Central
Helpful?
Thank 112HermanK
1 review
Reviewed 3 days ago
NEW
via mobile

It all began with a simple 50 minute delay, then with a 25 minute delay and then a gate change. My flight was scheduled for 17:30, I was meant to arrive home at around 18:30. I only arrived in the car I was being picked up in at 20:35, and no, I didn't stop anywhere else after getting off the...

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Domestic Economy Durban - Johannesburg

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Thank TheBigFudge Z
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 3 days ago
NEW
via mobile

I've used Mango frequently but unfortunately the lack of communication about flight delays is extremely unprofessional. As this is not the first time its happend I feel compelled to raise my concern in this regard. If your flights are not on schedule kindly advise your passengers even if it is only a 10 minute delay. I also think you should...

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Domestic Economy Cape Town Central - Lanseria

Helpful?
Thank GrayCLiefMom
Level 5 Contributor
30 reviews
2 helpful votes
Reviewed 3 days ago
NEW

Yes, third time delayed. the 1st tie when it was only about 20 minutes we where already on board. on our way back from PE they delayed with about an hour - twice... But other than that the general service is good. Seats and leg room not great. My general experience was bad since i also got food poising from...

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Domestic Economy Johannesburg - Port Elizabeth

Helpful?
Thank Vicky d
Berkhamsted, England, United Kingdom
Level 6 Contributor
148 reviews
74 helpful votes
Reviewed 5 days ago
NEW

Initially, I received a notice a couple of days before the flight, to say that the flight would be leaving later than initially scheduled. That did not please me. Then, on the day, it was announced there was a delay of 20 minutes. By the time the flight took off, there was a longer delay. No reasons given. Once on...

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Domestic Economy Johannesburg - Cape Town Central

Helpful?
Thank Brian R
South Africa
Level 6 Contributor
233 reviews
74 helpful votes
Reviewed 1 week ago

What I enjoyed was the check-in was efficient, the flight was on time, the staff were friendly and the whole process was smooth. The drinks and snacks offered on the plane are fine, remember to bring cash and change. I bought my ticket online, checked-in online and at the airport just did baggage drop off. No complaints. What I didnt...

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Domestic Economy Cape Town Central - Durban

Helpful?
Thank KarooChick
Mossel Bay, South Africa
Level 3 Contributor
14 reviews
8 helpful votes
Reviewed 1 week ago

Thank you for a most wonderful flight and landing in a Johannesburg thunder storm. Again, thanks to the friendly pilots with their warm welcomes and good byes! You are brave hearts! The staff, again were very friendly and we had a good flight. This is not my first return flight to Zanzibar with Mango, but my third. God bless you...

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Africa Economy Zanzibar Island - Johannesburg

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Thank CBS2686
Mossel Bay, South Africa
Level 3 Contributor
14 reviews
8 helpful votes
Reviewed 1 week ago

Thank you for a most enjoyable flight! The pilots with their able team are truly wonderful. Especially to your captain for his warm welcome wishes. You are a brave heart! The information given while we were in the air is also appreciated. I could really brush up on my geography.

Africa Economy Johannesburg - Zanzibar Island
Helpful?
Thank CBS2686
Hazyview, South Africa
Level 4 Contributor
39 reviews
9 helpful votes
Reviewed 1 week ago via mobile

We always fly Mango as we like the airline. I booked our flights in November already. On arriving at Lanseria we were checked onto a later flight. When questioning we were told that they had contacted us in February already to advise of the changes. We had received nothing. Then we had another 50 minute delay on top of that....

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Domestic Economy Lanseria - Cape Town Central

Helpful?
Thank carolvdw
Paris, France
Level 5 Contributor
81 reviews
14 helpful votes
Reviewed 1 week ago

Late departure compounded by lack of information then wrong information with people going from gate to gate and back again as this awful airline had two delayed flights to Johannesburg at the same time!Most cramped seats I have ever seen not enough crew and some turbulence meant no drinks were available during the flight for more than half the aircraft...

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Domestic Economy Cape Town Central - Johannesburg

Helpful?
Thank JohnL9168HU
See travel tips for airlines
“They open bag checking hour and half before cut off time”
129vickyd, 22 Apr 2018 | Read review
“We booked over the wing - as its more stable”
KarooChick, 18 Apr 2018 | Read review
“Good value for money”
CBS2686, 17 Apr 2018 | Read review
“If you are not sleeping or reading, and the captain gives information of what can be seen around you, pay attention...it is interesting”
CBS2686, 17 Apr 2018 | Read review
“Use another airline”
JohnL9168HU, 16 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About Mango
South African low-cost carrier Mango (JE) that operates from a hub at OR Tambo International Airport (JNB). It has also designated Cape Town International Airport (CPT) as a focus city. The airline is a subsidiary of South African Airways (SA) and both are owned by the South African government. Mango flies to seven destinations within South Africa as well as Abeid Amani Karume International Airport (ZNZ) in Zanzibar. Its fleet of nine planes consists of one Boeing 737-300 and eight Boeing 737-800. As a budget airline, passengers must pay extra for onboard food and beverages, in-flight WIFI, airport lounge access and pre-reserved seats.
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