Boarding was very inefficient. Running late the passengers were divided int front and back, but there was a mix up and some passengers had to go back before entering at the back.
Boarding was very inefficient. Running late the passengers were divided int front and back, but there was a mix up and some passengers had to go back before entering at the back.
It all began with a simple 50 minute delay, then with a 25 minute delay and then a gate change. My flight was scheduled for 17:30, I was meant to arrive home at around 18:30. I only arrived in the car I was being picked up in at 20:35, and no, I didn't stop anywhere else after getting off the...
MoreI've used Mango frequently but unfortunately the lack of communication about flight delays is extremely unprofessional. As this is not the first time its happend I feel compelled to raise my concern in this regard. If your flights are not on schedule kindly advise your passengers even if it is only a 10 minute delay. I also think you should...
MoreYes, third time delayed. the 1st tie when it was only about 20 minutes we where already on board. on our way back from PE they delayed with about an hour - twice... But other than that the general service is good. Seats and leg room not great. My general experience was bad since i also got food poising from...
MoreInitially, I received a notice a couple of days before the flight, to say that the flight would be leaving later than initially scheduled. That did not please me. Then, on the day, it was announced there was a delay of 20 minutes. By the time the flight took off, there was a longer delay. No reasons given. Once on...
MoreWhat I enjoyed was the check-in was efficient, the flight was on time, the staff were friendly and the whole process was smooth. The drinks and snacks offered on the plane are fine, remember to bring cash and change. I bought my ticket online, checked-in online and at the airport just did baggage drop off. No complaints. What I didnt...
MoreThank you for a most wonderful flight and landing in a Johannesburg thunder storm. Again, thanks to the friendly pilots with their warm welcomes and good byes! You are brave hearts! The staff, again were very friendly and we had a good flight. This is not my first return flight to Zanzibar with Mango, but my third. God bless you...
MoreThank you for a most enjoyable flight! The pilots with their able team are truly wonderful. Especially to your captain for his warm welcome wishes. You are a brave heart! The information given while we were in the air is also appreciated. I could really brush up on my geography.
We always fly Mango as we like the airline. I booked our flights in November already. On arriving at Lanseria we were checked onto a later flight. When questioning we were told that they had contacted us in February already to advise of the changes. We had received nothing. Then we had another 50 minute delay on top of that....
MoreLate departure compounded by lack of information then wrong information with people going from gate to gate and back again as this awful airline had two delayed flights to Johannesburg at the same time!Most cramped seats I have ever seen not enough crew and some turbulence meant no drinks were available during the flight for more than half the aircraft...
More“If you are not sleeping or reading, and the captain gives information of what can be seen around you, pay attention...it is interesting”CBS2686, 17 Apr 2018 | Read review