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Mango


401 Reviews
Headquarters: Mezzanine Level, Domestic Departure Terminal O.R. Tambo International Airport, Johannesburg 1627 South Africa +27-086-100-1234 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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401 Reviews from our TripAdvisor Community

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401 reviews from our community

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Showing 370: English reviews
Pretoria, South Africa
Level 2 Contributor
4 reviews
Reviewed 1 week ago

It was my first time on a plane. The staff was friendly and welcoming. The check-in process went on without a glitch. Even though it was rainy and cloudy, and we experienced a few minor turbulence's, it was a pretty good flight. We did not wait long for our luggages to arrive when we reached the Port Elizabeth airport.

Domestic Economy Johannesburg - Port Elizabeth
Helpful?
Thank Boitumelo M
Cape Town
Level 6 Contributor
66 reviews
10 helpful votes
Reviewed 1 week ago via mobile

The cost of a flight for one person from Cape Town to Johannesburg, cost more than the price for a Turkish Airlines domestic flight for a family of 5 from Istanbul to Kayseri. And you still get a meal for free. Flying within South Africa has become very exorbitant expensive.

Domestic Economy Johannesburg - Cape Town Central
Helpful?
Thank AKIsaacs
Johannesburg, South Africa
Level 6 Contributor
107 reviews
17 helpful votes
Reviewed 1 week ago

Once again Mango left us with smiles and happy memories.. my 6 year old girl was flying for the first time and she loved it to bits.. We were really impressed with Mango staff at The check in counter at Cape town International airport.. Extremely helpful and they offer you great service with a smile!! Flights attendants were pleasant and...

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Domestic Economy Lanseria - Cape Town Central

Helpful?
Thank Yusuf_H_786
Durbanville
Level 5 Contributor
81 reviews
21 helpful votes
Reviewed 1 week ago

I fly often and have just had good experiences with Mango - they are mostly on time and staff are friendly and helpful

Domestic Economy Cape Town Central - Durban
Helpful?
Thank HanlieDurbanville
Level 3 Contributor
12 reviews
2 helpful votes
Reviewed 2 weeks ago

It was a very good flight with entertainment so that sort of made the trip much shorter. the service was also very good from the snacks and flight attendance, overall great customer service

Domestic Economy Johannesburg - Cape Town Central
Helpful?
Thank Bridget L
Johannesburg, South Africa
Level 1 Contributor
4 reviews
Reviewed 2 weeks ago

i have not had a problem with Mango in the past 4 years and my my review remains the same - Excellent as always

Domestic Economy Johannesburg - Durban
Helpful?
Thank shalene2017
Johannesburg, South Africa
Level 4 Contributor
31 reviews
25 helpful votes
Reviewed 2 weeks ago

Booked my flights to Zanzibar with Mango, flying from Joburg to Zanzibar, and will never fly with them again. For those who don't know this is a low cost carrier which is basically state owned and part of South African Airways. That should in itself actually be enough reason not to fly with them, given SAA is heavily subsidized every...

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Africa Economy Johannesburg - Zanzibar Island

Helpful?
Thank Flamethorn
Cape Town
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 3 weeks ago

I was seated in the exit row. While I enjoyed an increased legroom, I didn't like the fact that my hand bag had to be stowed in the overhead locker. Otherwise it was a great flight with the not so friendly cabin-crew.

Domestic Economy Cape Town Central - Johannesburg
Helpful?
Thank 900busi
Sharm El Sheikh, Egypt
Level 2 Contributor
5 reviews
4 helpful votes
Reviewed 4 weeks ago

This is to show to everyone how Mango are handling luggage of their passengers! They really have the worst customer service ever. I have been in contact with them now for three months wasting lots of time and effort to get compensated for my damaged luggage but they never have taken any serious action after too many emails, sending them...

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Domestic Economy Johannesburg - Cape Town Central

Helpful?
Thank 555AmrF
Greater London, United Kingdom
Level 3 Contributor
12 reviews
4 helpful votes
Reviewed 4 weeks ago

Comfortable seats, plenty of legroom. Friendly staff. Better than it's European equivalent Easyjet. Will use them again

Domestic Economy Durban - Cape Town Central
Helpful?
Thank kevinsale05
See travel tips for airlines
“Sit in front, easier to get out when you land..”
Yusuf_H_786, 13 Oct 2017 | Read review
“Relax and enjoy”
126bridgetl, 6 Oct 2017 | Read review
“The worst customer care ever!”
555AmrF, 25 Sep 2017 | Read review
“Stay away from Mango Airlines”
Haila79, 15 Sep 2017 | Read review
“Remember to take money (change) if you need to buy something to eat or drink”
rikaduplessis, 12 Sep 2017 | Read review
Show next 5 travel tips 5 of 10
About Mango
South African low-cost carrier Mango (JE) that operates from a hub at OR Tambo International Airport (JNB). It has also designated Cape Town International Airport (CPT) as a focus city. The airline is a subsidiary of South African Airways (SA) and both are owned by the South African government. Mango flies to seven destinations within South Africa as well as Abeid Amani Karume International Airport (ZNZ) in Zanzibar. Its fleet of nine planes consists of one Boeing 737-300 and eight Boeing 737-800. As a budget airline, passengers must pay extra for onboard food and beverages, in-flight WIFI, airport lounge access and pre-reserved seats.
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