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Xiamen Airlines


433 reviews
Headquarters: 22 Dailiao Road, Xiamen 361006 China 011 86 95557 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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433 Reviews from our TripAdvisor Community

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433 reviews from our community

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Showing 280: English reviews
Banja Luka, Bosnia and Herzegovina
Level 3 Contributor
19 reviews
12 helpful votes
Reviewed 5 days ago
NEW

great, food was very tasty,,very clean toalet,.. nice and confor seats, very nice..We ask to change seats, everyone are cinde

International Economy Amsterdam - Xiamen
Helpful?
Thank Nevena Č
California
Level 5 Contributor
35 reviews
16 helpful votes
Reviewed 1 week ago
NEW
via mobile

I read many reviews after I had booked my flight and was expecting the worst. Honestly I was very hesitant on flying a foreign airline which I have never heard off. I have flown China southern in Biz class whom is also the parent company of Xiamen air. Given the fact I booked 10 days before departure and my Schedule...

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International Business Class Los Angeles - Shanghai

Helpful?
2 Thank 359miraloma
Level 4 Contributor
45 reviews
17 helpful votes
Reviewed 1 week ago

Poor communication with cabin staff and to a lesser extent, ground staff in China due to lack of their English. Despite having business class ticket a free for all boarding melee. Please do training with Cathay or other Asian airlines or stay out of International travel.

International Business Class Seattle - Manila
Helpful?
1 Thank Michael R
2 reviews
Reviewed 1 week ago

Took Xiamen Air from Singapore (SIN) to Vancouver (YVR), transited in Xiamen Gaoqi Airport (XMN). I had an average experience on SIN-XMN, poor experience at XMN transit, and excellent experience on XMN-YVR. Note that my rating here is for XMN-YVR, not considering SIN-XMN, and not taking into account the visa issues at XMN. Before reviewing the flights, I must tell...

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International Economy Singapore - Vancouver

Helpful?
Thank noside81
1 review
1 helpful vote
Reviewed 2 weeks ago

The service is really bad. As a full pledge airline, you will be refuse if ask for a can of Coke. When I was travelling back from Fuzhou, I was refused when asked for a cup of orange juice :( I was told that there may not be enough to serve on the returning flight).Request for ice is greeted by...

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North Asia Economy Singapore - Xiamen

Helpful?
1 Thank acomdvr
Toronto, Canada
Level 6 Contributor
111 reviews
25 helpful votes
Reviewed 2 weeks ago

I took Xiamen from literally the top of China ( Dongbei) to the Bottom ( Fujian). I was NOT expecting much from a small local airline but was surprised in many ways. The staff were not the usual surly types you see. The food was not all that bad. In terms of value for money Xiamen actually rates quite high...

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Domestic Economy Shenyang - Xiamen

Helpful?
Thank 548jason
Shenzhen, China
Level 5 Contributor
38 reviews
11 helpful votes
Reviewed 2 weeks ago via mobile

Unless you need to fly direct to Fuzhou . Xiamen Airline is Below average compare to China Southern and China Eastern Airlines. Bath room tissue is all recycle paper ( Brown Paper ) not smart especially for female passengers. Not much service . Everything is like a production line . Once that take your order seem like that are done...

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International Business Class New York City - Fuzhou

Helpful?
2 Thank KingKongNYC
Seattle, Washington
Level 2 Contributor
5 reviews
30 helpful votes
Reviewed 2 weeks ago

I accompanied my husband on a business trip to Sydney. We're both tall and long legged, and given that this was a long journey, we looked at business class, fully expecting it to be unaffordable. All airlines were as expected with ridiculously expensive pricing, and then Xiamen (pronounced Shah-men) popped up for a few hundred dollars more for business than...

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International Business Class Vancouver - Sydney

Helpful?
Thank Clanmac5
Sydney, Australia
Level 3 Contributor
14 reviews
4 helpful votes
Reviewed 3 weeks ago via mobile

I can highly recommend Xiamen Airlines for your flights to China. The food selection is great, price is great value, service is bilingual and planes are new and well equipped. Don't hesitate!

International Economy Sydney - Fuzhou
Helpful?
Thank Nataliejane24
1 review
Reviewed 3 weeks ago via mobile

We wanted to fly our family to China and made the booking online when entering the names of the passengers, the system displayed an error stating the first and last names were too long.and the message instructed us to modify the names. We removed gaps from the names, yet still the system errored and message flagged that we had to...

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International Economy Los Angeles - Nanning

Helpful?
Thank Elizabeth B
See travel tips for airlines
“Make sure you check on visa requirements for transit at XMN.”
noside81, 1 Dec 2018 | Read review
“In Xiamen airport, find transfer desk for more info. Many Internet sites are blocked in China; print essential information before travel.”
Clanmac5, 20 Nov 2018 | Read review
“Cheap and convenient if your itinerary is between KL and Xiamen”
Chuxi_China, 15 Nov 2018 | Read review
“Just don't expect too much.”
richardtV3049OF, 15 Nov 2018 | Read review
“If there is an issue, politely ask for a comment card and kindly insist you will send it in yourself.”
NieveYao, 9 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Xiamen Airlines
Founded in 1984, Xiamen Airlines (MF) is China's first privately owned airline. It is owned, in part, by China Southern Airlines (CZ). Xiamen Airlines is headquartered in Xiamen, Fujian Province, and operates from hubs at Xiamen Gaoqi International Airport (XMN), Fuzhou Changle International Airport (FOC) and Hangzhou Xiaoshan International Airport (HGH). The carrier is part of the SkyTeam alliance and flies to about 70 destinations. The majority of these are domestic destinations, but the airline also flies to 13 countries in Asia, Oceania and Europe.
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