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Turkish Airlines


20 309 reviews
Headquarters: Turkish Airlines General Management Building Ataturk Airport, Yesilkoy, Istanbul 34149 Turkey 011 90 850 333 0849 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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20 309 Reviews from our TripAdvisor Community

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20 309 reviews from our community

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Showing 9 975: English reviews
Gothenburg, Sweden
Level 4 Contributor
41 reviews
14 helpful votes
Reviewed today
NEW

A nice, new plane with lots of space for your legs. Good food and nice staff. Drinks are free. Toilets are clean

Date of travel: December 2018
International Economy Abu Dhabi - Istanbul
Helpful?
Thank Elisabet E
Lausanne, Switzerland
Level 3 Contributor
20 reviews
6 helpful votes
Reviewed today
NEW

It was a very bad experience with Turkish airline! it was not my first experience with them but it will be my last for sure. They changed one leg of my return flight to another day without changing the second one! which means I was going to lose my flight anyway! and so close to the departure day that left...

Date of travel: December 2018
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International Economy Canton of Geneva - Shiraz

Helpful?
Thank Scma85
Level 4 Contributor
43 reviews
6 helpful votes
Reviewed yesterday
NEW
via mobile

Obviously Turkish airlines is having massive issues with the transition from the old airport to the new - this is what I tell myself for the horrendous delays and luggage not arriving. But that is no excuse for their incompetence. I know it is cheaper then other airlines but again no excuse for the indifference shown by ground staff in...

Date of travel: December 2018
More 
International Economy Bahrain - London

Helpful?
Thank 6sofiaj
Weybridge, United Kingdom
Level 4 Contributor
28 reviews
11 helpful votes
Reviewed yesterday
NEW
via mobile

It’s very clear that the situation in the country is reflected on the leading airline. I understand the need to be searched thoroughly before boarding but if you fly business class u have zero privilege at that level so you can have priority boarding if you stand first for the third search line! The food on the flight is mediocre...

Date of travel: December 2018
More 
Europe Business Class Istanbul - London

Helpful?
Thank 172maxims
Level 3 Contributor
7 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

It's my first time to fly with them and I was amazed that they are always on time. Although the food is not as good as I expected and their flight attendants are very sensitive to assist us with our needs,they're so polite. If you can serve Turkish coffee during flights, please nextime👌

Date of travel: November 2018
International Economy Riyadh - Istanbul
Helpful?
Thank jakki d
Mississauga, Canada
Level 4 Contributor
40 reviews
13 helpful votes
Reviewed yesterday
NEW

My most recent flight on Turkish has confirmed my decision to avoid this airline at all costs and to instruct my staff to do the same. Paid full price for a Business Class ticket on Turkish Flight # 0017 which was the return leg of a flight from Toronto to Tirana, Albania. The contract, with Turkish Airlines, for the significant...

Date of travel: December 2018
More 
International Business Class Istanbul - Toronto

Helpful?
Thank Jim A
1 review
Reviewed yesterday
NEW
via mobile

Worst airline ever. Never on time. Bad service. Rude staff. It is very common that you’d miss your connecting flight because of their delays. And you’ll need to wait for long hours in the airport. I had to wait for 7 hours for my next flight and all they’d offer is a lousy junk food voucher. They won’t even give...

Date of travel: December 2018
More 
Europe Economy Brussels - Istanbul

Helpful?
Thank Businesstraveler1900
Richmond, Texas
Level 3 Contributor
19 reviews
14 helpful votes
Reviewed yesterday
NEW
via mobile

Turkish Airlines provided a family of 7 with 3 small children a 4 hour delay without explanation causing us to miss our connecting flight, 3 hour wait for them to find us an alternate flight, terrible food vouchers, a miserable overnight stay in the airport, they lost our 8 yr old daughters luggage. They refuse to look for it even...

Date of travel: November 2018
More 
International Economy Houston - Beirut

Helpful?
Thank Nancy G
Province of Barcelona, Spain
Level 4 Contributor
25 reviews
8 helpful votes
Reviewed yesterday
NEW
via mobile

I have to that the service was good I did the trip in economy class, food was good, service also good but anyone of the crew speak my language Spanish

Date of travel: November 2018
International Economy Barcelona - Tokyo
Helpful?
Thank 227charlotte
Istanbul, Turkey
Level 6 Contributor
477 reviews
106 helpful votes
Reviewed yesterday
NEW

I always fly Turkish Airlines whenever possible. The airplanes are new, service and food is amazing.

Date of travel: November 2018
Domestic Economy Istanbul - Batman Province
Helpful?
1 Thank 0ozlems
See travel tips for airlines
“If you plan to fly business class, avoid this airline!!”
jima816, 13 Dec 2018 | Read review
“Best airport lounge in Istanbul”
globalcitizen34, 12 Dec 2018 | Read review
“Get everything in writing in advance of your flight!”
flyingsolo79, 12 Dec 2018 | Read review
“We got the seats with extra leg room but ended up seating facing a wall with child's crib. So it definitely negated the extra charge”
Premji5400, 12 Dec 2018 | Read review
“be helpful to the staff and you will enjoy your flight”
acimmortal, 12 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About Turkish Airlines
Established in 1933 with a fleet of five aircraft, Star Alliance member Turkish Airlines (TK) has a fleet of 328 (passenger and cargo) aircraft flying to more than 300 worldwide destinations as 253 international and 49 domestic, in 121 countries.
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