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Thai Airways


11 189 reviews
Headquarters: 89 Thanon Vibhavadi Rangsit, Bangkok 10900 Thailand 011 66 2 288 7000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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11 189 Reviews from our TripAdvisor Community

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11 189 reviews from our community

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Showing 6 467: English reviews
Melbourne, Australia
Level 3 Contributor
14 reviews
4 helpful votes
Reviewed today
NEW

The most important aspect of a business class ticket is the comfort of the seating - being able to fully recline is a really important feature of a long distance flight and Thai Airways did not disappoint. The cabin service was a bit hit and miss - not well organised - double serving of some passengers and others completely missed...

Date of travel: November 2018
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International Business Class Melbourne - Paris

Helpful?
Thank eliotpolly8
Bangkok, Thailand
Level 6 Contributor
197 reviews
36 helpful votes
Reviewed yesterday
NEW
via mobile

I am a frequent flyer of Thai, feeling that the service level is diminishing, while check in was prefect as I did icheckin to avoid long Q. But on board service - the crews were simply rushing, once plane takes its elevation your foods comes, then drinks, so on. I thought it was reverse than previous sequence, you serve drinks...

Date of travel: December 2018
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Asia Economy Bangkok - Kathmandu

Helpful?
Thank regm889
Toowoomba, Australia
Level 4 Contributor
41 reviews
20 helpful votes
Reviewed yesterday
NEW
via mobile

I travel quite a lot. This flight was good. I was returning from about my 20th trip to SE Asia. I had a bicycle in a box as part of my luggage. I've done this a lot. All over the world Because my previous bike box was getting a bit tatty I had just got a new one. Much tougher...

Date of travel: November 2018
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International Business Class Hanoi - Brisbane

Helpful?
1 Thank DrBretto
Sydney, Australia
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW

I flew on the following flight TG475 from BKK-SYD at 17:50 on the 09/12/2018. Unfortunately, I had the worst in-flight experience that I have ever received by an airline. I have a severe nut allergy and this was mentioned to the ground staff when I checked in. I am anaphylactic to all nuts and I can assure you that I...

Date of travel: December 2018
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International Economy Bangkok - Sydney

Helpful?
Thank Michlene101
Rockingham, Australia
Level 5 Contributor
64 reviews
21 helpful votes
Reviewed yesterday
NEW

A good experience, from the booking procedure through to boarding the flight. I have rarely had any flight delays. The plane is always clean, staff always friendly and professional. The inflight entertainment could do with changing on a more regular basis however.

Date of travel: December 2018
International Economy Perth - Bangkok
Helpful?
Thank Paul B
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

Well takeoff and landing. Comforting seats and ambience inside the aircraft. It was probably an a330 plane. The food was really good from Dhaka to Bangkok. I was very happy to hear that all foods in the flight were halal. However, the food in the return flight was very poor in teaste and item choices.

Date of travel: December 2018
Southeast Asia Economy Dhaka City - Bangkok
Helpful?
Thank Rasel_DS
1 review
1 helpful vote
Reviewed yesterday
NEW
via mobile

On 21 September 2018, we booked and paid for return flights to Ko Samui, scheduled to depart from Melbourne, Australia at 12:30 am on Sunday 28 October 2018. At approximately 9 pm on the evening of Saturday 27 October 2018, we arrived at Melbourne Airport in anticipation of a flight departure at the scheduled time. The flight was scheduled to...

Date of travel: October 2018
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International Economy Melbourne - Ko Samui

Helpful?
1 Thank hidah2018
Singapore, Singapore
Level 5 Contributor
60 reviews
29 helpful votes
Reviewed yesterday
NEW
via mobile

The flight was smooth. The flight staff were courteous. The food was nice. I felt full after the meal. Picture below shows Muslim food with rice, meat stew and long beans. There was prawn salad, dessert and a bun. Not spicy. Suitable for children.

Date of travel: December 2018
Southeast Asia Economy Kathmandu - Bangkok
Helpful?
Thank Xiaoling10
Qrendi, Malta
Level 6 Contributor
210 reviews
79 helpful votes
Reviewed yesterday
NEW

We had the 2 side by side middle seats in business class. They were very comfortable & spacious. The amenity kit is lovely, with a nice selection inside. The service throughout was very friendly and attentive. The food was very tasty. It was a long flight and even though most people were asleep. the crew kept coming around with water...

Date of travel: November 2018
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International Business Class Bangkok - Auckland

Helpful?
Thank JenniMalta
Noida, India
2 reviews
Reviewed yesterday
NEW
via mobile

Airlines is good, comfortable seats,good n hot food, but the crew is very unfriendly and unprofessional, some are very rude. Flight, Food and comfort - 9/10 Crew behavior and in -flight service - 3/10

Date of travel: December 2018
Southeast Asia Economy Denpasar - Bangkok
Helpful?
Thank GiteshD6
See travel tips for airlines
“Book in online.”
Isa2907, 13 Dec 2018 | Read review
“You may want to bring your own entertainment through your own mobile device.”
christopherpollemis, 10 Dec 2018 | Read review
“vert good value airline”
RichieCA, 8 Dec 2018 | Read review
“Take your own food!!!”
HawkhurstJane, 8 Dec 2018 | Read review
“FA’s are very accommodating”
Arhbus, 6 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About Thai Airways
THAI (TG) is the flag carrier of Thailand and a founding member of the Star Alliance. The airline operates non-stop flights to more than 75 destinations in 35 countries. These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. THAI also has codeshare arrangements with more than 20 other airlines. THAI's fleet includes a variety of one-, two- and three-cabin configurations featuring Royal First Class, Royal Silk Class (Business Class) and Economy Class. Premium class passengers have access to the airline's THAI Royal Silk and Royal Orchid lounges, where available. THAI is also the sole owner of a subsidiary airline, Thai Smile Air (WE).
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