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South African Airways
Headquarters: Airways Park, Johannesburg International Airport, Johannesburg South Africa 1627
Overview
3.54,931 reviews
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About South African Airways

Airline Alliance

Star Alliance
Headquarters: Airways Park, Johannesburg International Airport, Johannesburg South Africa 1627

Airline Summary

The largest airline in South Africa, South African Airways (SA) is also the nation's flag carrier. A member of the Star Alliance, SA flies non-stop to more than 40 destinations in 26 countries. These include points within South Africa, as well as destinations elsewhere in Africa, and in Europe, Asia, the Middle East, Australia, North America and South America. The airline also has codeshare agreements with about 15 airlines, including its low-cost domestic subsidiary Mango. South African Airways' fleet features two different two-cabin configuration (Business Class and Economy Class, or First Class and Economy Class). The carrier's hub is located at Johannesburg's OR Tambo International Airport (JNB).
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4931Reviews
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Tourist02826318942 wrote a review 19 Jun
1 contribution
Cape Town Central - Kingston
International
I had a flight from Capetown i was denied boarding,by the saa attendants for who are very arrogant and poorly trained.their client service is a nightmare. please for your own good avoid this airline like a plague. they are more of a scammers than a legit business.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Augusto P wrote a review 11 Jun
2 contributions
Rio de Janeiro - Cape Town Central
International
My luggage was completely destroyed during my flight and I am in constant communication for over 3 months with their agents, trying to claim a luggage replacement, but the company keeps staling me and not providing proper resolution to the issue in hand.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Justin wrote a review 02 Jun
2 contributions
Port Elizabeth - Johannesburg
Domestic
I was slightly concerned before the flight. SAA have had a lot of trouble in the past e.g. government bailouts, reduction of routes etc. I was therefore expecting the worst, but from the check-in to disembarkation the whole process was great. Very friendly service at check in and onboard. I was also not expecting a food and drink service and that turned out to be great too. I was pleasantly surprised and will definitely fly with them again.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jane L wrote a review May 2024
1 contribution
Johannesburg - Perth
International
We were given the option to bid for an upgrade to business for our 9 hour flight. So glad to be successful. The SAA lounge was lovely, very spacious and good food. The plane seats, although not the newest style, were very comfortable, especially the cradle position (although they should ditch the metal footrest cradle as it’s only suitable for midgets). The bed position was comfortable enough. The in-flight service was faultless. Great value for upgrade price.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tourist56120826089 wrote a review May 2024
1 contribution
Port Elizabeth - Johannesburg
Domestic
I fly frequently. Safair is always on time or even early very pleasant experiences. 3rd SAA flight in 2 months and all 3 was delayed. No apology or reason is ever offered the delay time is just updated.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lunch and lunch box for South African Airways flight to Cape Town
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죠벅-빈툭까지, 기내 공간
1 Helpful vote
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Aeropuerto Internacional de Johannesburgo-Oliver Reginald Tambo
4 Helpful votes
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Aeropuerto Internacional de Johannesburgo-Oliver Reginald Tambo
4 Helpful votes
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Victoria Falls Airport
4 Helpful votes
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Jane L wrote a tip May 2024
"Always try to bid for an upgrade. "
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Viatgesrjr wrote a tip May 2024
"Stand in line early and ask questions. They have a friendly staff"
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Mary W wrote a tip May 2024
"Great experience. Our holiday started from the moment we boarded. "
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Agathe D wrote a tip Apr 2024
"Don't fly with them"
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Seema C wrote a tip Mar 2024
"U won't, never travel with them. Thieves."
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