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Singapore Airlines

Headquarters: Airline House, 25 Airline Road, Singapore Singapore 819829
Overview
4.026,717 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
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About Singapore Airlines

Airline Alliance

Star Alliance
Headquarters: Airline House, 25 Airline Road, Singapore Singapore 819829

Airline Summary

Singapore Airlines (SQ), the flag carrier of Singapore, is consistently ranked among the world’s best airlines. Singapore Changi Airport (SIN) serves as its main base where flights to more than 60 destinations in over 30 countries are offered. The airline has an all wide-body fleet and cabin classes include the ultra-luxurious Singapore Airlines Suites (only available on the Airbus A380), First Class, Business Class, Premium Economy Class, and Economy Class. Singapore Airlines is a member of Star Alliance and has codeshare partnerships with more than 36 other airlines. KrisFlyer is the frequent flyer programme of the Singapore Airlines Group. Members who attain Gold or PPS Club statuses, as well as Suites/First/Business Class passengers have access to the SilverKris or Star Alliance Gold lounges located across the network.
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Inspire35202932847 wrote a review 12 Jul
1 contribution
Taipei - London
International
The flight delayed. The connection was awful. We missed our flight to London Gatwick and was flown to Heathrow without notice. Got no help, even with young children. Bad management, poor service.
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dennis S wrote a review 12 Jul
1 contribution
Davao City - Copenhagen
International
Assistance staff didnt show up, as requested and confirmed. Had to walk several km. Call to staff custer service but still no support. They confirm something thats not correct!!!
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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chanda a wrote a review 12 Jul
5 contributions1 helpful vote
London - Denpasar
International
I'm disabled and in the past when travelling with virgin Atlantic and British Airways have requested bulkhead or extra legroom seats to be reserved in advance and they've gone out of their way to help me . This time 8 weeks before travelling emailed Singapore Airlines who keep sending me 1 seat(party of 3) and charge me Β£82 to save the seat, then I requested to atleast have 3 seats together in the middle but again charge Β£128. My son and his family are travelling together but they could reserve those seats for free in advance due to 1 minor but I can't. I've explained so many times about my health, my husband has cancer and other health issues but THEY JUST DONT CARE. MY 1ST AND LAST TRIP ON THIS AWFUL AIRLINE.πŸ˜ŸπŸ˜ŸπŸ˜ŸπŸ˜ŸπŸ˜Ÿβ€¦
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Curious08326167840 wrote a review 11 Jul
1 contribution1 helpful vote
Jakarta - Singapore
Southeast Asia
I book this flight because I heard my friend's experience with this airline and it sounds good. But because I book economy class since jakarta and singapore are close, i got at the last row which is row 61. At first, I still thought it will be okay. But then when it's the time to eat, we didn't get to choose any of the food. We only got what is left. My son didn't like spicy food but instead the cabin crew gave him a spicy noodle. The cabin crew already ran put of stock. We also didn't manage to eat a lot, the cabin crew force us to give back our tray because we were landing 30 minutes later. I really hope they could be more fair especially to the economy class. Atleast, give us time to finish our food and let us choose the food. My son feel sick after this flight, he couldn't eat much and his maag got worse. I really hope this airline could review and improve this. Thankyou and hope the understanding.…
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Maurz K wrote a review 11 Jul
2 contributions1 helpful vote
Perth - Singapore
International
Singapore airlines was once a company that prided itself on service, it would appear that has changed. While at Perth airport l had need to go to the service desk with a query about my flight. You would have thought l had asked the counter staff to remove one of her legs, after 40 minutes l was redirected to a young man that dismissed me as l had what he called a "lower end" ticket. Keep in mind this "lower end" ticket was purchased after an email from Singapore airlines. So in short why have a service counter that does not provide service and why sell tickets that your staff see as beneath their time to deal with?…
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Forward Economy Class cabin
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Aft Economy Class seats
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Great legroom
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cup holder
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Back of the seat
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chanda a wrote a tip 12 Jul
"If you're disabled stay away from this Airlines as they don't care"
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Curious08326167840 wrote a tip 11 Jul
"book earlier, don't get the couple last row or you won't enjoy your food"
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Phil wrote a tip 11 Jul
"Go at least premium economy class."
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Nicholas M wrote a tip 11 Jul
"I'd caution about giving yourself overly-demanding connections at Changi. The airport's efficient but VERY, VERY BIG!"
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Getaway38536254557 wrote a tip 10 Jul
"Extra leg room is great but if you have wide shoulders stay away from window seats on an Airbus a350 900, get the exit row seats or the isle"
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