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Saudia Airlines


1 820 reviews
Headquarters: PO Box 620, Jeddah 21231 Saudi Arabia 011 966 9200 22222 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1 820 Reviews from our TripAdvisor Community

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1 820 reviews from our community

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Showing 943: English reviews
Level 6 Contributor
117 reviews
21 helpful votes
Reviewed today
NEW
via mobile

Services are not upto standard. The air crew behavior is very worst specially female air hostess. Ground airport services are very good from Madinah

International Economy Medina - Chennai (Madras)
Helpful?
Thank Syed S
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed today
NEW

I used Saudia several times for flights within Saudi Arabia and once for travels to Germany. For the short flights inside the kingdom, the airline is OK. But expect very long delays on any flight. Twice, my flight was eve completely cancelled and I had to hire a car with some other people to drive all the way from Jezan...

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International Economy Dammam - Frankfurt

Helpful?
Thank Moritz H
Kuwait
1 review
Reviewed 2 days ago
NEW

low fair ticketsOUR MISSION About us KR Travel Co was launched with the aim of combining 20 years in the tourism industry with the new technology expertise. We, at KR Travel Co, are passionate about travel, foreign cultures and modern technologies that ease the traveller experience. We are confident that travelling and discovering other destinations and people enriches our lives....

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International Economy Kuwait City - Madurai

Helpful?
Thank kuttiraj S
Dubai, United Arab Emirates
Level 6 Contributor
46 reviews
22 helpful votes
Reviewed 2 days ago
NEW

This review based on the class of service i rendered as i believe each class have different experience. Infact this is our first fly with SAUDIA, even though after reading very bad rating on skytrax and tripadvisor, i just would like to experience myself. In term of check in/boarding from origin of departure all the staff look very professional and...

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International Business Class Dubai - Kuala Lumpur

Helpful?
Thank alvinfcl
Level 1 Contributor
4 reviews
Reviewed 3 days ago
NEW

Saudia use to be the main airline that we'd fly in the ME, but the service has declined quite a bit. The flight attendants are kind and helpful, the airline is over priced and cramped. Below: "Could you say a little more about it?" Is not working. I tried "click to rate" several times and my selection doesn't populate.

Middle East Economy Riyadh - Abu Dhabi
Helpful?
Thank Khadijah U
Dhaka City, Bangladesh
Level 4 Contributor
33 reviews
1 helpful vote
Reviewed 3 days ago
NEW

The flight started late by almost two hours compared to the time mentioned in the ticket. Later on it was learnt that the timing mentioned in the ticket was meant for the flight that would touch Dammam on way Dhaka. But however, ours did not. However waiting in the airport was not that bad. I found the lounge excellent but...

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International Business Class Medina - Dhaka City

Helpful?
Thank asaduzzamaniqbal
Washington DC, District of Columbia
Level 5 Contributor
59 reviews
15 helpful votes
Reviewed 3 days ago
NEW
via mobile

To be fair, Saudia for short flights it’s ok. I took it for the first time for a flight to the US, and the service was not up to my expectations. The flight from RUH had a long stopover in Jeddah. We had a weird experience when the plane almost landed = touched land in Jeddah, and then briskly took...

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International Economy Riyadh - Los Angeles

Helpful?
Thank elsabiet
Karachi, Pakistan
Level 3 Contributor
12 reviews
4 helpful votes
Reviewed 5 days ago
NEW

I wish there was an option to give ratings in negative points as this airline doesn't deserve to be even given one star. Seems like mishandling of baggage is their ultimate right. First flight got delayed for 2 hours then one of the luggage bags didn't arrive. After filing complain, we had to call thousands times to follow up on...

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International Economy Dubai - Madrid

Helpful?
1 Thank farahhashmani
Johannesburg, South Africa
Level 4 Contributor
34 reviews
7 helpful votes
Reviewed 5 days ago
NEW

Excellent service at the check- in counter at Or Thambo in Jhb, aswell as in other airports except JEDDAH.

International Economy Johannesburg - Paris
Helpful?
Thank SouthAfricastar1
Leicestershire, United Kingdom
Level 4 Contributor
31 reviews
5 helpful votes
Reviewed 5 days ago
NEW
via mobile

I regularly travel on other airlines. Especially Emirates Airline. Saudia have a lot of work to do to match the standards of Emirates. If I ever go to Jeddah again, I would rather get an indirect flight with Emirates than fly Saudia. Very poor service. Check in is a nightmare. Boarding is confusing.

International Economy Jeddah - London
Helpful?
Thank a1maq
See travel tips for airlines
“Unless direct flight, transiting Old Jeddah Airport, regardless classes you'll experience the same, except business class/skyteam member”
alvinfcl, 19 Jul 2018 | Read review
“Try to get exit row seating for the extra leg room.”
593mikea, 12 Jul 2018 | Read review
“Expect delays in your trip”
iabdelf, 11 Jul 2018 | Read review
“Book early to have a fair price and always choose your seat within your reservation”
samehs843, 7 Jul 2018 | Read review
“I don't recommend”
mohammadaB5502AD, 5 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Saudia Airlines
Jeddah-based Saudia (SV) is the flag carrier of Saudi Arabia. The airline, which is part of the SkyTeam alliance, flies to about 125 destinations in the Middle East, Asia, Africa, Europe and North America. It also has codeshare agreements with about 10 other airlines. The airline's primary hub is located at Jeddah-King Abdulaziz International Airport (JED), and a secondary hub is at Riyadh-King Khalid International Airport (RUH). Saudia flies planes featuring three-cabin (First Class, Business Class and Economy Class) and two-cabin (Business Class and Economy Class) configurations. In accordance with Islamic dietary laws, Saudia does not serve alcoholic beverages or food containing pork.
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