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Qatar Airways

35,406 reviews
Headquarters: Qatar Airways Tower Airport Road, Doha Qatar
Overview
4.035,406 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About Qatar Airways

Airline Alliance

oneworld
Headquarters: Qatar Airways Tower Airport Road, Doha Qatar

Airline Summary

Qatar Airways (QR) is the flag carrier of Qatar and a member of the oneworld alliance. From its hub at Hamad International Airport (DOH), the airline flies to about 145 destinations spread across all six inhabited continents. Qatar Airways' fleet features planes with two-cabin (Business Class and Economy Class) and three-cabin (First Class, Business Class and Economy Class) configurations. Both Business Class and First Class seats can be converted into beds. For premium class passengers flying from Hamad International Airport, the airline operates the Al Mourjan Business Lounge. A second Qatar Airways lounge can be found at London Heathrow Airport (LHR).
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SlavaSoul wrote a review Yesterday
Guangzhou, China64 contributions14 helpful votes
Doha - Moscow
International
From A to Z my experience was a nightmare. Secure of the airport did not let me and my wife to help my patients with the boarding. My parents are old people and always have difficulties with the boarding. On the top my parents always feel stress before flying. On the top, as usually it’s not much people at the airport. We prepared and checked-in online for that flight, however the machine didn’t scan our passports and nobody from the staff can help with the key required to print the boarding pass. Somebody guide to the window where we were rejected to check-in because we should have a printed boarding pass. Lovely! Then we were sent to another side where nobody have a boarding pass and we were waiting for 40 mins. So the whole procedure took me 1 hour and 20 mins with the passes we already had. On the top I communicated to 4 people who could not help me anyhow. I would definitely do not complain if it’s not the home airport of the QA and if the ticket price is 30-50% less than what I paid. And yeah, an airport is the place where everyone wants to be sure that his family is chill and relaxed, not just a fancy location for advertising.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Adam M wrote a review Yesterday
Brisbane, Australia1 contribution
Manchester - Brisbane
International
First time flying Qatar airways and probably the last unless alternatives are unavailable. Two flights, Manchester to Doha, then Doha to Brisbane. Manchester to Doha. An extremely unpleasant flight. I haven’t flown long haul in a fair while, however the flight seems stuffy, out of date, unclean, with the aircrew unpleasant. The physical entertainment controller for my seating was completely broken on the cable, luckily they are also touchscreen however it was not calibrated… i became enraged trying to press the scroll down button which kept on selecting films instead! Toilets were covered in urine, however I can’t blame cabin crew for this as people should have more respect and at least wipe it up. When walking back to the seat I noticed a number of people, bare feet hanging onto the arm rest of the seats in front of them… I would expect cabin crew to say something about this. Luckily it wasn’t an aspect of my seat. Food was okay. Doha to Manchester. Complete opposite experience. The plane was fresh, clean and modern. The cabin crew were absolutely amazing, friendly and attentive through out the flight. I honestly could not praise them enough. I am shocked that both flights were operated by the same company. Flight one, 1.6/5. Flight two, 5/5. I’d only flight Qatar again as a final option. Singapore airlines and Emirates have my preference on selection.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stephanie W wrote a review Yesterday
11 contributions1 helpful vote
Baltimore - Riyadh
International
I was completely overlooked for half of my flight during one of the flight attendant's shifts where I flew first class. This was her first flight, and you could tell she was lost and overwhelmed with assisting passengers. Her lack of experience led to an unfortunate chain of events. My meal consisted of dried bread, flat sparkling water, luke warm soup and a berry smoothie which she got confused with a yogurt parfait. My sister is a flight attendant, so I have a soft-spot for them. To add insult to injury, my new suitcase was damaged beyond repair on this flight. How can an airline of this caliber, get things so wrong? The worst part of my experience was dealing with Qatar Airways customer service. You are better off banging your head against a brick wall. I spent over two months trying to settle my luggage claim. Fly Saudia Airlines instead, they get it right every time!
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Date of travel: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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OnAir39909729295 wrote a review Yesterday
1 contribution
Goa - Cairo
International
Really one of the worst and the most overpriced. Checkin was a nightmare asking to reshuffle luggage, and the they said my carry on was too heavy even though i travelled through 3 other destinations before with the same weight with different airlines. Avoid at all costs. Would be the last airline I would consider even if it was the last one ever to exist.
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Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hanis M wrote a review Yesterday
1 contribution
Madrid - Kuala Lumpur
International
Ground staff attitude sucks! We travelled with 2 kids. Usually is the case with other airlines, they will make an announcement to let you know that families with kids can board first. In Madrid - no announcement was made, and although a few of the ground crew can be seen walking up and down checking on the passengers’s boarding passes, they never bothered to let us know that there’s a special lane for families with kids to board. Only when I queried that one of the ground crew said yes you can board first and showed me where to queue. In Doha airport, even WORSE! We were queuing to board the plane when one ground crew (a lady) made an announcement for families with kids to come forward and board the plane first. One family with a small kid went to the front of the queue and I followed as well since I have 2 kids. There and then the ground crew yelled ‘Not you madam!’, to which I showed her my 2 kids. She responded by saying ‘No, you have to queue in the line’. I was upset as she was being rude by yelling, and how was it that the rules were different in Madrid than in Doha? What is the age classification for a child for Qatar Airways? And when it was our turn to show her our passports and boarding passes, I think she could tell that I was upset, but proceeded to ask me if i was pregnant (when clearly I was not!). She totally did that to embarrass me in front of the other passengers. Such a horrendous attitude. As it was 3am, i just ignored her and said no. From my observation, I can see that she was being polite only to Caucasian passengers. With that kind of attitude that I experienced from their ground crew, i don’t think I will fly Qatar again. You’re much better of flying with other airlines. How they were voted 2nd best airline for 2023, I have no idea!!
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Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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SlavaSoul wrote a tip Yesterday
"Choose the other airlines"
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Passport24164902217 wrote a tip Yesterday
"Don't use this airline"
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Bala wrote a tip 26 Feb
"When you buy extra leg room seat make sure youtube it if it matches your requirement , pre order your food during booking as they can prep"
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Daisy wrote a tip 25 Feb
"Don’t book with Qatar unless it is direct. They cannot handle transfer issues"
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Tomi K wrote a tip 25 Feb
"If there is no brain, nobody can help!"
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ReturnOne-wayMulti-city
Depart
Wed, 03/13
Return
Wed, 03/20
Travellers
1, Economy