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Qantas


13 904 reviews
Headquarters: 10 Bourke Road, Mascot, Botany Bay, New South Wales 02020 Australia 011 61 13 13 13 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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13 904 Reviews from our TripAdvisor Community

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13 904 reviews from our community

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Showing 13 108: English reviews
Sydney, Australia
Level 6 Contributor
156 reviews
44 helpful votes
Reviewed yesterday
NEW
via mobile

Since I was traveling alone and no baggage was required to be checked in, it was pretty smooth morning. The flight was on time departure. The plane is Boeing 737-800 series, so can be bit tight. Qantas lost one rating because they changed my seat at the last minute. The Qantas App boarding pass mentioned seat 30E as window but...

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Trans-Tasman Economy Sydney - Wellington

Helpful?
Thank maneeshchugh
Canberra, Australia
Level 5 Contributor
73 reviews
48 helpful votes
Reviewed yesterday
NEW

As if an old Airbus with configuration of 2 2 2 in Business wasn't bad enough to dampen ones spirit the meals that was served that evening was unlike I've had on any Business class flight! Choice I had was Chinese Roast duck and since we were flying out from HK one would think the catering would be of good...

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International Business Class Hong Kong - Sydney

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Thank alan a
McLaren Vale, Australia
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW

HAD issues with seating as did a few other couples ( split up seating ) but was sorted , in flight tv but on tiny screens , quite cramped , but food was quite nice & flight was good and slightly early !!!

Domestic Economy Brisbane - Adelaide
Helpful?
Thank ChrisAAhl
Vancouver, Canada
Level 6 Contributor
118 reviews
77 helpful votes
Reviewed yesterday
NEW

Absolutely one of the best flights I have ever had, I slept for 9 hours! Australian sparkling wine as soon as I arrived at my seat and non stop friendly service until we landed. At "bedtime" we were offered a chamomile tea and before breakfast, we were offered an lovely shot of a natural fruit energizer drink. Food was great,...

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International Premium Economy San Francisco - Melbourne

Helpful?
Thank Wet_Coast1
Melbourne, Australia
Level 6 Contributor
365 reviews
215 helpful votes
Reviewed yesterday
NEW

This was an excellent flight, left on time, arrived earlier than expected. Lovely lunch of braised lamb and vegetables with wine white or red. Friendly air hostesses. Word of advice, download the qantas entertainment app so you can watch movies. I didn’t give it 5 stars because the wait for the luggage was very long, they stuck 4 flights arriving...

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Domestic Business Class Melbourne - Brisbane

Helpful?
Thank Isabel B
Dunedin, New Zealand
Level 5 Contributor
65 reviews
13 helpful votes
Reviewed yesterday
NEW

Our flight was late boarding by about an hour due to the late arrival and medical emergency. We were boarded eventually which took ages. There was no room to turn around so had to go to sit down sideways. The tray table was dirty. There was not much room for arm space and my husband keep digging me in my...

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Trans-Tasman Economy Melbourne - Christchurch

Helpful?
Thank Karen L
Onancock, Virginia
Level 6 Contributor
130 reviews
72 helpful votes
Reviewed yesterday
NEW

This is about both flights, Dallas to Sydney and back, 3 weeks apart. This was my 6th trip to Australia, but the first on Qantas' Airbus380, and first trying premium economy. Which is remarkably better than economy, at twice the price. While there are some cute amenities, like cloth tablecloths over your tray, mostly what you are getting is more...

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International Premium Economy Dallas - Sydney

Helpful?
Thank vwp
Picton, Australia
Level 5 Contributor
64 reviews
15 helpful votes
Reviewed yesterday
NEW

Good service decent food very Australian good points redemption scheme full service although in economy not perfect as most

International Economy Hong Kong - Sydney
Helpful?
Thank cgriffiths2015
Voorhout, The Netherlands
Level 5 Contributor
50 reviews
10 helpful votes
Reviewed yesterday
NEW
via mobile

We had nice seats... first row after premium economy. Super leg space. Although the aircraft was an older 747, the interior was nice and clean. Staff was welcoming and did their utmost. Catering was average. Super inflight entertainment.. the 8:30 flight passes by quickly. Well recommended!

International Economy Sydney - Hong Kong
Helpful?
1 Thank tonj2
Morgan Hill, California
Level 4 Contributor
37 reviews
5 helpful votes
Reviewed yesterday
NEW

This giant airplane had the least leg space of any airline I've been on recently. To get up to walk, I had to wiggle sideways out of the seat. Food was excellent.

Canada Economy San Francisco - Sydney
Helpful?
1 Thank H2675VQlindas
See travel tips for airlines
“perhaps eat before you board just in case !! and I'm talking Business class!!”
alana985, 20 Nov 2018 | Read review
“double check seating before check-in !!!”
ChrisAAhl, 20 Nov 2018 | Read review
“Travel during meal time and you will get a free lunch!”
bootscooter55, 20 Nov 2018 | Read review
“Spend a bit extra and fly business”
180susant, 19 Nov 2018 | Read review
“Be careful when selecting seats as some rows (e.g. row 9 in a 737) do not have a window.”
Z4148CPdavidl, 19 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Qantas
Founded in regional Queensland in 1920, Qantas (QF) is one of Australia’s most iconic brands and has played a central role in the development of the Australian and international aviation industry. Today, the Qantas Group is a diverse global aviation business comprising of regional, domestic and international services; Jetstar, the low-cost carrier group as well as Qantas Loyalty, Australia’s largest Frequent Flyer program with more than 12 million members. In total, the Qantas Group operates more than 7,300 flights each week and, together with its codeshare and oneworld partners, offers flights to more than 1000 destinations around the world.

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