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Pakistan International Airlines

Headquarters: PIA Building, Karachi Airport, Karachi Pakistan 75200
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2.5579 reviews
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About Pakistan International Airlines
Headquarters: PIA Building, Karachi Airport, Karachi Pakistan 75200

Airline Summary

The national flag carrier, Pakistan International Airlines (PK) is headquartered in Karachi and has hubs at Jinnah International Airport (KHI), Allama Iqbal International Airport (LHE) and Islamabad International Airport (ISB). It has also designated seven focus cities. The airline was founded in 1946 as Orient Airways. Pakistan International flies to about 30 domestic destinations and 35 international destinations in 28 countries across the Middle East, Asia, Europe and North America. The carrier's fleet of 36 aircraft feature a variety of configurations, including one-cabin (Economy Class), two-cabin (Business Class and Economy Class, or Economy Plus and Economy Class) and three-cabin (Business Class, Economy Plus and Economy Class) configurations.
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Hamza k wrote a review 11 Jul
1 contribution
Toronto - Karachi
International
I have had the worst experience with PIA. I was flying from Toronto to Islamabad and back with connection in Karachi. They changed my flight connection without informing me and gave me routes where my connection that was not possible for me to do. Upon visiting PIA office Islamabad, the manger started shouting at me for explaining to him how the connecting route they have given me is just not feasible. The worst customer service of any airline I have ever flown on. Please save your self some headache and grace and never fly with them.
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Date of travel: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Freedom09062552613 wrote a review Jun 2024
1 contribution
Lahore - Dubai
International
Pathetic service. Should not be allowed to operate. They do not have sufficient aircrafts to deliver good services. Book at your own risk...
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Muhammad F wrote a review Jun 2024
1 contribution
Medina - Lahore
International
Worst airline. 7-8 hours delay for each flight operating in Asia is their hidden policy. Every flight is late means, this is their agenda and practice. Shame on their management and staff for telling lies and lies always. They don’t even respect the time of HAJJ flights. MUST BOYCOTT this airline. This MUST BE BANNED forever.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Farhana F wrote a review Jun 2024
1 contribution
Lahore - Toronto
International
Very bad flight, I took international flight via Lahore, first of all the lady who was the line manager has the worst atttide towards customers, they are thief and they took my hand carry as a luggage and charge extra bag charges Rs. 56000. PIA Lahore staff is worst. I will never take PIA flight. Chor hein sab, They did not give bulk seat which I purchased for Rs.70, 000. Worst flight, worst people and worst experience. Never take PIA flight. That lady was assuming that she was a prince, she did not even know how to speak with customers. I will again say they are chor no they are dacoo.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Zahra A wrote a review Jun 2024
1 contribution
Dammam - Karachi
International
The customer service was outrageously poor. Despite her health issues, they initially refused to provide a wheelchair to an elderly lady, who was alone with no family to assist her. After much insistence, they finally relented. Yet, as she boarded the plane, a PIA agent had the audacity to shout at her, making it clear they didn't want to help in the first place. I'm never traveling with them again.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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delayed flight upto 4 days
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Imbarco, senza tunnel, per il volo Karachi- Bangkok con proseguimento su Manila. Diapositiva resa digitale. Cliccare sulla foto per vederla come scattata.
49 Helpful votes
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Foto scattata dal volo Karachi - Atene con proseguimento per Roma, compagnia Pakistan International Airlines. Simpatica linea aerea con cui più volte sono stato in estremo oriente cambiando aereo a Karachi con stop più o meno lungo. Nella foto di primo mattino col sole sul reattore, le montagne del Belucistan nella parte sudoccidentale del Pakistan. Diapositiva resa digitale. Cliccare sulla foto per vederla come scattata.
47 Helpful votes
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2 Helpful votes
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Hamza k wrote a tip 11 Jul
"I would say the best tip I can give is to not fly but if you are. Bring your own entertainment system like an iPad or something. "
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Ayat S wrote a tip Apr 2024
"Do not book save your money and protect your mental health. "
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nayyar hayat k wrote a tip Apr 2024
"Any other airline is it axcept PIA "
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Dawood A wrote a tip Apr 2024
"If your child who is under 12 travelling alone . Do not let him. Try another airline but PIA is not okay for children alone. (I was one)"
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Ibaad wrote a tip Feb 2024
"Get everything in hard copy because they don’t consider mobile and e-visa. If you are not Sindhi, please learn, that will help. "
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