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Norwegian


15 233 reviews
Headquarters: PO Box 115, Fornebu 01330 Norway 011 47 815 21 815 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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15 233 Reviews from our TripAdvisor Community

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15 233 reviews from our community

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Showing 8 978: English reviews
North Yorkshire, United Kingdom
Level 3 Contributor
14 reviews
10 helpful votes
Reviewed today
NEW
via mobile

This was our first experience with this airline and wasn't expecting much but was pleasantly surprised. No delays there or back and we arrived home earlier than the scheduled time. They are extremely fast with the unloading of luggage. As soon as we got to the luggage collection area our bags were already there waiting for us on the conveyer...

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Europe Economy London - Malaga

Helpful?
Thank MrsJ8352
Level 4 Contributor
15 reviews
2 helpful votes
Reviewed today
NEW
via mobile

Terrible! 11hr flight and we didn’t even receive a drop of water (till I asked). I was never informed anywhere that we wouldn’t get food unless specifically ordered prior to the flight. They don’t even come around to offer drinks. A disgrace! Will never ever fly with them ever again!

International Economy Bangkok - Oslo
Helpful?
Thank Marilou t
Level 2 Contributor
8 reviews
4 helpful votes
Reviewed today
NEW
via mobile

So Norwegian Air is getting into the "long haul" market offering staggeringly low flight cost for direct flights internationally. We had taken a transition cruise from New York to Europe (don't bother with Norwegian Cruise lines, but that's another review) and needed to fly home because, well, that's how transition cruises work! I was shocked at the price Norwegian originally...

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International Economy London - Oakland

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Thank Jneith
Brighton, United Kingdom
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed today
NEW

We are going on a big family trip to LA in September and I purposely booked in December and paid for seat reservations so that we could get exit row seats. Since then the airline has changed the configuration of seats without any notification and when I went in to the reservation in July to change the return flight for...

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International Economy London - Los Angeles

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Thank Culzean813
Westchester County, New York
Level 6 Contributor
206 reviews
88 helpful votes
Reviewed today
NEW
via mobile

Norwegian air offers deals that can get one to Europe economically and in relative comfort. Our flight to Paris was on time and as expected. Check in was easy, though we had baggage to check and that required a counter visit, rather than self check at a kiosk. Staff moved the line quickly and kept guests smiling. The same is...

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International Economy New York City - Paris

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Thank sailorgirl123
Greater London, United Kingdom
Level 4 Contributor
31 reviews
6 helpful votes
Reviewed today
NEW

A return flight at the end of a holiday. We flew over the mountainous South, with wonderful views of large glaciers, lakes and fjords. We had clear weather and would recommend this trip to anyone.

Domestic Economy Alesund - Oslo
Helpful?
Thank ronlawmusic
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed today
NEW
via mobile

My flight was cancelled with no given explanation, as well as no Norwegian representative available to speak to all the passengers who had waited several hours to board the plane to New York. I was then put in a flight to Boston, when I arrived they had left all my luggage in Dublin airport. I received no apology or explanation....

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International Economy Dublin - New York City

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Thank Ella F
england
Level 6 Contributor
59 reviews
99 helpful votes
Reviewed today
NEW

Flight was delayed on the way out and the way back. I didn’t realise that the airline had such negative reviews before I booked with them. It took me months but I did get back my full compensation. At first they rejected my complaint, however I knew this would happen and I contacted the civil aviation authority. With their free...

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International Economy London - New York City

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Thank buttonq
Cambridge, Massachusetts
2 reviews
Reviewed today
NEW

There should be a law that prevents airlines to get away with such criminal behavior. Not allowing the passengers with carry-on to check in online before hand, Norwegian is one of the only airlines that makes you weigh your carry-on and the total maximum amount you're allowed including your purse/handbag is 10k and after that they charge you 100$! With...

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International Economy Boston - London

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Thank Burinova
A TripAdvisor Member
Reviewed today
NEW
via mobile

We were suggested Norweign by Disney and what seemed a good alternative turned out to be a horror of an experience. Turns out Norweign flights are frequently delayed and claiming compensation is a massive battle. But worse than the delays or cancelled flights is in Orlando Norweign has absolutely no infrastructure or ground staff in place to support passengers, when...

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International Economy Orlando - London

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See travel tips for airlines
“on a clear day, ask for a window seat.”
ronlawmusic, 21 Aug 2018 | Read review
“Keep all text messages, take a credit card with you to pay for new flight!”
buttonq, 21 Aug 2018 | Read review
“Travel with only a purse otherwise you'll pay 100$ Do not prepay for the food option, the food is terrible and overpriced.”
Burinova, 21 Aug 2018 | Read review
“Very good airline specially as you can clear USA immigration at three of Ireland's airport Norwegian airlines fly from,”
jcowlam, 20 Aug 2018 | Read review
“Couples?Book window and aisle with the chance no one will book the middle ( 50/50 chance) or book aisles across from one another”
TreatMeLikeARegular, 20 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Norwegian
Norwegian Air Shuttle (flight numbers starting with DI, DH, D8, DY) is one of the largest low-cost carriers in Europe. From its base in Norway, the carrier flies non-stop to about 125 destinations in 35 counties Europe, Africa and the Middle East. Additionally, the airline's wholly-owned subsidiaries, Norwegian Long Haul and Norwegian Air International, operate flights to Asia and North America. The airline's short-haul fleet consists of aircraft with a single Economy Class cabin, while the long-haul planes offer both Premium Economy Class and Economy Class cabins. Norwegian has nearly 20 operating bases, the largest of which is located at Oslo Airport (OSL) in Gardermoen.
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