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Malaysia Airlines


5 911 reviews
Headquarters: 3/F, Admin Bldg 1, MAS Complex Sultan Abdul Aziz Shah Airport, Subang Jaya 47200 Malaysia 011 60 1-300-88-3000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5 911 Reviews from our TripAdvisor Community

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5 911 reviews from our community

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Showing 4 906: English reviews
Kuala Lumpur, Malaysia
Level 5 Contributor
35 reviews
10 helpful votes
Reviewed today
NEW

The flight went off smooth on schedule. Food was reasonable good .However there was no inflight entertainment on board for the flight from Kuala Lumpur to Miri but returning back there was which we enjoyed very much. Boarding the plane via the aero-tube/ no need to walk down the stair case was great and we have pleasant trip after not...

Date of travel: February 2019
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Domestic Economy Kuala Lumpur - Miri

Helpful?
Thank helen_ngau
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed yesterday
NEW

Good, courteous & attentive cabin crews. Selection of movies limited & room for improvements. Selection of meals & drinks were very good.

Date of travel: February 2019
North Asia Business Class Kuala Lumpur - Seoul
Helpful?
Thank DanielS22266
Singapore, Singapore
Level 6 Contributor
84 reviews
38 helpful votes
Reviewed yesterday
NEW
via mobile

Received complimentary vouchers to enjoy their facilities at Golden Lounge. Tried their signature Laska, pastries, and unlimited beverages provided. The new Golden Lounge provided shower facility, resting room, high speed Wi-Fi, and excellent service. Malaysia airline provide safety and joyful journey during my trip to Osaka.

Date of travel: October 2018
North Asia Economy Kuala Lumpur - Osaka
Helpful?
Thank Micentury
Ho Chi Minh City, Vietnam
Level 5 Contributor
50 reviews
17 helpful votes
Reviewed yesterday
NEW

We flew two legs from Vietnam to Bali, via KL. We had the bulkhead with our baby and toddler. Service was good and staff were friendly and helpful with the baby and toddler. Note that they don't offer alcohol on any flight shorter than 2.5hrs. Kids meal was good, and our veggie option was ok, but strange that we weren't...

Date of travel: February 2019
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Asia Economy Ho Chi Minh City - Denpasar

Helpful?
Thank Stephanie C
Bengaluru, India
Level 4 Contributor
30 reviews
8 helpful votes
Reviewed yesterday
NEW

An airline offering value for money. Good food and a comfortable flight. Punctuality seems to be a regular problem but it is manageable with a sufficient time margin between flights. Delay at destination does put you off.

Date of travel: January 2019
Southeast Asia Economy Bengaluru - Hanoi
Helpful?
Thank kapsbng
Kuching, Sarawak, Malaysia
Level 5 Contributor
63 reviews
22 helpful votes
Reviewed yesterday
NEW

The flight was so smooth that we did not know that we had reach the destination until it landed at the tarmac in Kuala Namu Airport near Medan City

Date of travel: February 2019
Southeast Asia Economy Kuala Lumpur - Medan
Helpful?
Thank AlexSayok1
Kuching, Sarawak, Malaysia
Level 5 Contributor
63 reviews
22 helpful votes
Reviewed yesterday
NEW

As usual the flight was right on time. Though it was a somewhat rough weather somewhere halfway to destination, it was a smooth ride.

Date of travel: February 2019
Domestic Economy Kuching - Kuala Lumpur
Helpful?
Thank AlexSayok1
Petaling Jaya, Malaysia
Level 6 Contributor
75 reviews
11 helpful votes
Reviewed yesterday
NEW
via mobile

The thing I hate must is how they cheat you to only 1 baggage of 30kg. You can't have multiple baggage that makes up 30kg and the fare wasn't exactly cheap either. The only reason i took it is that my accompanying person wants direct flights from KL to London. The crew were helpful but not exactly friendly and hospitable....

Date of travel: February 2019
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International Economy Kuala Lumpur - London

Helpful?
Thank DhennverNg
Level 3 Contributor
22 reviews
7 helpful votes
Reviewed 2 days ago
NEW
via mobile

However, when they joined One World, ticketing gets a bit haywire and hectic. Eventhough you've bought a ticket, it can still be overbooked which means you may get bumped into the next flight. It's just an unnecessary hassle and stress. If you could get passed this then you can actually relax and rest assured that you will be getting on...

Date of travel: February 2019
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International Business Class Kuala Lumpur - Sydney

Helpful?
Thank fidzyf
Hervey Bay, Australia
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 2 days ago
NEW

I have flown with MAL on a number of occasions and have always thought their service was good. I must say however that on my recent trip across to KL and back it was most disappointing. My seat entertainment arm kept collapsing, the food was average to say the least. On one positive note the flights were on time. I...

Date of travel: January 2019
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International Economy Brisbane - Kuala Lumpur

Helpful?
Thank Peter C
See travel tips for airlines
“Try out all the wines selection.”
DanielS22266, 20 Feb 2019 | Read review
“The best flight to makes us to fly better”
dinxgear, 17 Feb 2019 | Read review
“If travelling with children, I would save myself the headache and pay a little bit extra and travel with someone like Singapore Airlines.”
nalakag80, 17 Feb 2019 | Read review
“do not book direct”
santiNZ, 16 Feb 2019 | Read review
“In flight beverage selection is unacceptable for non muslim travellers”
765nigelh, 14 Feb 2019 | Read review
Show next 5 travel tips 5 of 10
About Malaysia Airlines
The flag carrier of the country of Malaysia, Malaysia Airlines (MH) flies non-stop to about 60 destinations. These include points within Malaysia, as well as international destinations in Asia, Australia, Europe, the Middle East and New Zealand. The airline's fleet features aircraft with three-cabin (First Class, Business Class and Economy Class) and two-cabin (Business Class and Economy Class) configurations. Malaysia Airlines operates two primary hubs at Kuala Lumpur International Airport (KUL) and Kota Kinabalu International Airport (BKI), as well as a secondary hub at Kuching International Airport (KIA). The airline is part of the oneworld alliance, and also has codeshare agreements with about 30 other carriers.
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