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Korean Air


3 695 reviews
Headquarters: Korean Air Operations Center 1370 Gonghang-Dong, Seoul 157712 South Korea 011 82 1588-2001 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3 695 Reviews from our TripAdvisor Community

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3 695 reviews from our community

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Showing 2 131: English reviews
Kirkland, Washington
Level 4 Contributor
21 reviews
7 helpful votes
Reviewed today
NEW

Service has been going down over past 2 years. Meal quality is very poor for front cabin, with options extremely limited between SFO and ICN. KE is possibly the last airline that doesn't offer wifi, and seat / hardware is poor and behind competitors such as Delta.

International Business Class San Francisco - Seoul
Helpful?
Thank navidveiseh
Melbourne, Australia
Level 4 Contributor
44 reviews
44 helpful votes
Reviewed yesterday
NEW

check in counter staff and particularly the supervisor proactively helped with my travel document issue and found a way to get me to my destination. They were friendly and helpful, going out of their way to help.

North Asia Economy Osaka - Tianjin
Helpful?
Thank cdemma
Level 3 Contributor
15 reviews
Reviewed yesterday
NEW

The absolute best airline. Beautiful women. Smiling all the time. Dressed like classic women. Even the men even though gay know I am not gay.

North Asia Economy Bangkok - Tokyo
Helpful?
Thank Footprints801549
Iron
Level 4 Contributor
26 reviews
6 helpful votes
Reviewed yesterday
NEW

When it was time to order our meals, the attendant asked how I wanted my beef tenderloin cooked. shocking enough that I was even asked, but what was truly shocking was I asked for medium rare and I GOT MEDIUM RARE. The snow peas were bright green, crisp and steamed to perfection, too. If KAL can served a perfect piece...

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North Asia Business Class Guangzhou - Seoul

Helpful?
Thank arvillat
Baltimore, Maryland
Level 4 Contributor
22 reviews
7 helpful votes
Reviewed yesterday
NEW
via mobile

Long flight, but the crew and attendants made the flight absolutely enjoyable. Even in economy the level of service was better than any domestic service I've even encountered. The Korean Air service is first class, highly recommend for overseas flights to the orient or anywhere they travel. From boarding to touchdown, every aspect of the flight was smooth and comfortable.

International Economy Washington DC - Singapore
Helpful?
Thank v9m7i
Gold Coast, Australia
Level 4 Contributor
31 reviews
14 helpful votes
Reviewed 2 days ago
NEW

Pleasantly surprised economy on this airline seems to have more room than premium economy on some other airlines. Friendly helpful staff with a good choice of menu. Meals were good. Boarding and disembarking was handled quickly and efficiently.

International Economy Brisbane - Seoul
Helpful?
Thank DragonSuz
Level 5 Contributor
59 reviews
14 helpful votes
Reviewed 3 days ago
NEW

Staff were friendly and provide great service with a smile. Seat was good with big leg room. We had bimbimbap which was nice.

North Asia Economy Bangkok - Seoul
Helpful?
Thank jasonl500
Singapore
Level 1 Contributor
2 reviews
Reviewed 3 days ago
NEW
via mobile

My family and I flew for the first time on Korean Air as it provided the most competetive quote for our trip. We had minimum expectations. To our pleasant surprise there was good leg room and the food served was delicious. The service was excellent. Would certainly make Korean Air one of our top choices.

North Asia Economy Singapore - Seoul
Helpful?
Thank Sallim A
Siem Reap, Cambodia
Level 5 Contributor
65 reviews
32 helpful votes
Reviewed 4 days ago
NEW

We chose Korean Air as I had a bad experience with Emirates. I have flown KA before and was happy with them.We flew on the A380 which is huge but very new & clean. As usual the staff were very helpful and friendly and well presented. The meals were ok for airline food but its never great anywhere. I asked...

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International Economy Phnom Penh - New York City

Helpful?
Thank rossiross2015
Kitchener, Canada
Level 3 Contributor
19 reviews
14 helpful votes
Reviewed 4 days ago
NEW
via mobile

I have travelled extensively over the last 25 years, flying on over 20 different airlines. I’ve seen and experienced all of the horrible stories that seem to follow all the major airlines. You can imagine my surprise when I boarded my flight with Korean Air and proceeded to have the best flight of my life. The attendants were phenomenal, incredible...

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International Economy Toronto - Denpasar

Helpful?
Thank ss08
See travel tips for airlines
“Book early”
Footprints801549, 16 Nov 2018 | Read review
“book it early and get good price”
ZvikaC, 11 Nov 2018 | Read review
“Bring a a big bottle of water on board with you!”
Dockdude, 10 Nov 2018 | Read review
“Great airline if you fly from San Francisco, normally fly is not full and you can move to 4 seats and sleep straight like in a bed”
lrsilvas, 7 Nov 2018 | Read review
“2a or 2b best seat on 747-8i”
934perryp, 6 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Korean Air
As the flag carrier of South Korean, Korean Air (KE) is the country's largest airline. Based in Seoul, the airline flies non-stop to 20 domestic destinations and about 100 international destinations across Asia, Australia, Africa, Europe, North America and South America. The airline, which is part of the SkyTeam alliance, also has codeshare agreements with about 40 airlines. Its fleet consists of planes with two-cabin (Prestige Class, which is its version of Business Class, and Economy Class) and three-cabin (First Class, Prestige Class and Economy Class) configurations. Korean Air has hubs at Seoul Gimpo International Airport (GMP) and Seoul Incheon International Airport (ICN).

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