Flying to Amsterdam for a short trip with my friend! Very polite and friendly staff!! Half way through the flight after having a conversation with the cabin crew about the reason for this trip (my 20th bday) they then came back with a little bag full of treats/presents and a hand made bday card for me!! So so thoughtful of...

The flight left Lisbon at 5:00 AM very early flight because you need to be at the airport by 3:00 AM. This flight is always full because of international connections in Ams. The breakfast was poor, a very small sandwich, so before you board please eat.

Most things great again, the cabin crew, timekeeping, food, wine (okish but the Dutch white wine is recommended)), flat bed etc. However, the movie choice is very sombre and not what I want on a flight and the TV show options, as always, assume you like American programmes. The big disappointment is that the USB input does not recognise movies,...

It was very cold a good part of the flight (I do not know why, on many flights the temperature is lowered as much): but there it was totally abnormal, and despite my repeated requests to the crew, nobody at first, deigned to really deal with this problem, while everyone was curled up on the blankets and the hostesses had...

The flight boarded quickly and left fifteen minutes late. However we arrived on time so late departures must be fitted into schedules. We were served a cake and a drink by friendly and professional cabin crew. Leg room in row 6 was especially good.

Excellent staff, food okay (for airplane food), aircraft okay (777 going, 747 return) (they need better cabin maintenance). Flew economy going and economy comfort coming back. Coming and going reading light didn't work. 747 needs to be retired. Seats okay (coming back, not going). Economy Comfort upgrade worth it only for the legroom and wider seats and aisles, but no...

Overnight to Amsterdam- possibly the nicest airport I’ve ever seen (amazing bathrooms) and then a long one to Entebbe. The KLM staff is wonderful, several levels above Delta and United. The food is quite good and lots of it. Strong recommend for KLM.

We experience one of the best flights we have ever had. Southampton is a brilliant airport, so easy to navigate. KLM was a brilliant airline to use. One of our friends was celebrating her birthday and was presented with a 1/4 bottle of Cava, such a wonderful surprise. Most of the people around us really cheered up and made for...

Another scam by airlines to milk as much from flyers as possible while giving not an inch, literally. I paid for Economy Comfort on this flight, only to be told at the gate (when I didn't see the designation on my boarding pass): "There is no Economy Comfort on this flight." I tried to get a refund, only to be...