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JetBlue


8 839 Reviews
Headquarters: 27-01 Queens Plaza N, Long Island City, NY 11101 +1-800-538-2583 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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8 839 Reviews from our TripAdvisor Community

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8 839 reviews from our community

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Showing 8 193: English reviews
Boston, Massachusetts, United States
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

Smooth enjoyable flight. On time and watched a few movies which were no cost. Flight attendants were a pleasure to deal with.

USA Economy Cancun - Boston
Helpful?
Thank Tom H
Windsor, Connecticut
Level 3 Contributor
17 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

We recently took a Jet Blue flight from JFK to Albuquerque to see our niece. I travel by air a lot and I find the service on Jet Blue to be among the best. This trip didn’t disappoint. I don’t usually pay for extra leg room but because we had a red eye I decided to pay the extra. I...

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Domestic Economy New York City - Albuquerque

Helpful?
Thank Dan J
Essex, Vermont
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

Staff was wonderful and put my nervous son at ease. Very much an accommodating and polite staff. Tv in front of each seat had enormous number of movies!!

Domestic Economy Boston - Las Vegas
Helpful?
Thank lovenewfound
New York City, New York
Level 3 Contributor
9 reviews
7 helpful votes
Reviewed yesterday
NEW
via mobile

I took around-trip in economy from JFK to Montego Bay. This was my second time flying JetBlue and so far I like them. The flight attendants seem more personable, the flights departed on-time, they were not oversold, I had good leg room and the airfare was appropriately price. I admire the way attendants handed out the inflight snack and beverages...

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Caribbean Economy New York City - Montego Bay

Helpful?
Thank rocksroxy
Bridgewater, Connecticut
Level 4 Contributor
29 reviews
3 helpful votes
Reviewed yesterday
NEW

We use long term parking, catch the tram to terminal 5, did self check in and got our luggage tags, then went through security. Flight was smooth, and on time. Coming back through the two customs check points took over two hours. Flight was delayed 30 minutes, a little bumpy, but in NY by 10:30 pm.

Caribbean Economy New York City - Aruba
Helpful?
Thank Cathi S
Level 5 Contributor
60 reviews
12 helpful votes
Reviewed yesterday
NEW
via mobile

We took spirit going to Fort Lauderdale and they nickel and dimes for everything... which was fine but when we took JetBlue home they’re prices were way less than Spirit’s AND we got more for our nickels and dimes. Bag was only 25$.... there was a full table-tray... and there were snacks and drinks provided. I’d fly jet blue first...

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Domestic Economy Fort Lauderdale - Philadelphia

Helpful?
Thank Elena t
Boqueron, Puerto Rico
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

Nowadays all airlines give you minimal service and Nickle and dime you for everything else. JetBlue is no different. They still offer a beverage and a snack but barely. Gone are the days of good service. If you want to travel to any destination you've got to compare prices because Jetblue is a very average airline with prices that can...

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Mexico Economy New York City - Cancun

Helpful?
Thank vel4769
Level 3 Contributor
22 reviews
6 helpful votes
Reviewed yesterday
NEW
via mobile

I loved jet blue ! They were on time and we did pay for extra leg room which was a plus Their planes are clean and the stewardess was very nice A very enjoyable flight to which now I will always fly jet blue They keep their aircrafts clean and up to date I feel very safe flying with JetBlue...

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Caribbean Economy Boston - Aruba

Helpful?
Thank Donna L
Atlanta, Georgia
2 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

Can’t complaint, very good service, unlimited snacks and drinks, good fight, crew was very polite and professional.

Mexico Economy Orlando - Cancun
Helpful?
Thank PatriciaMQ
Level 2 Contributor
7 reviews
Reviewed yesterday
NEW

Our flight left on time as usual. The crew was incredibly friendly, the wifi was free as were snacks. I fly Jetblue whenever possible.

Domestic Economy Fort Lauderdale - Cleveland
Helpful?
Thank Stephen P
See travel tips for airlines
“Research on a service like Orbitz but don't book with them as they are worthless in customer assistance.”
PlantationPhil, 23 Apr 2018 | Read review
“Bring an old pair of plug-in head phones to listen in on inflight entertainment. Jetblue also sells headphones for $5 a set.”
johnhB6868AM, 23 Apr 2018 | Read review
“Definitely get the extra leg room if you are able.”
joditanner, 23 Apr 2018 | Read review
“get the extra room seats”
768daven, 22 Apr 2018 | Read review
“Have someone pick you up at JFK. Long walk to taxis.”
bobmR839FX, 22 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About JetBlue
JetBlue Airways (B6) is a New York-based low-cost carrier. It flies non-stop to more than 85 destinations within the United States, as well as other points in North America, the Caribbean and South America. The airline's primary operating base is located at New York's John F. Kennedy International Airport (JFK). Focus cities include Fort Lauderdale – Hollywood Int'l Airport (FLL), Boston's Logan International Airport (BOS), Long Beach Airport (LGB), San Juan's Luis Muñoz Marín Int'l Airport (SJU) and Orlando International Airport (MCO). Its fleet is primarily configured with just an Economy Class cabin, however, two-cabin service is available on a limited number of routes. JetBlue is not a part of any major airline alliance, but it does have codeshare arrangements with more than 35 other airlines.
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