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JetBlue


11 352 reviews
Headquarters: 27-01 Queens Plaza N, Long Island City, NY 11101 +1 800-538-2583 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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11 352 Reviews from our TripAdvisor Community

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11 352 reviews from our community

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Showing 10 554: English reviews
Douglasville, Georgia
Level 3 Contributor
15 reviews
1 helpful vote
Reviewed today
NEW

Love the service on JetBlue especially upgrading to the front of the plane (A1 and B1). The flight attendants have great attention to detail. Great price, will fly again.

Domestic Economy Atlanta - Fort Lauderdale
Helpful?
Thank Sarah B
New York City, New York
Level 1 Contributor
3 reviews
Reviewed today
NEW

This is a VERY GREAT airline to fly with! There are usually on time or early, and the turbulence is very minimal. The flight crew was very courteous and informative. I really love flying with JetBlue.

Domestic Economy New York City - Orlando
Helpful?
Thank maralyncarter2
Port Jefferson Station, New York
Level 3 Contributor
9 reviews
1 helpful vote
Reviewed today
NEW

clean, roomy, smooth flight. good service, friendly. home flight #576. crew was not that friendly. plane was a bit dirty. flight was smooth considering change in flight route due to weather. Captain was great.

Domestic Economy New York City - Denver
Helpful?
Thank lisalisa62
Boston, Massachusetts
Level 1 Contributor
4 reviews
5 helpful votes
Reviewed today
NEW
via mobile

Imagine sitting on a rock-hard bench for 5 hours. There’s no cushion in Jetblue’s Mint class seats. Why? Such a basic thing. First class seats should be comfortable. Duh!

Domestic Business Class Los Angeles - Boston
Helpful?
Thank Bill H
Playa Grande, Costa Rica
Level 6 Contributor
78 reviews
9 helpful votes
Reviewed today
NEW
via mobile

Jet blue is one of the best airlines, have a lot of space, free entertainment and snacks. Service is great and the prices super affordable.

International Economy Orlando - San Jose
Helpful?
Thank Victor C
New York City, New York
Level 3 Contributor
12 reviews
1 helpful vote
Reviewed today
NEW

Very decent flight crew entertaining But that snack needs upgrade it's not easy to leave your house very early in the morning to catch a flight and All they serve is chips or cookies ...no I'm not looking a three course meal but how about crackers and cheese instead of cookies and chips

Caribbean Economy New York City - Kingston
Helpful?
Thank annett11905
Boston, Massachusetts
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

The only non stop carrier from Boston to New Orleans. JetBlue offers more legroom without having to purchase more legroom seating. Being a 6 foot guy I have never had any issues on their flights.

Domestic Economy Boston - New Orleans
Helpful?
Thank axsdf1965
Houston, Texas
Level 3 Contributor
12 reviews
4 helpful votes
Reviewed yesterday
NEW

This was my first time to experience JetBlue and I was most impressed. Very courteous staff and on time. We departed Santa Clara, Cuba for Ft. Lauderdale, Florida. The flight attendant was smitten by Moosie and gave him a bag of cookies. Moosie even had his own seat and was buckled in securely for the flight. I highly recommend JetBlue...

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International Economy Santa Clara - Fort Lauderdale

Helpful?
Thank Dorothy M
Level 4 Contributor
28 reviews
11 helpful votes
Reviewed yesterday
NEW

This was a great budget flight from Atlanta to Orlando. Lots of leg room and great service. The seats looked a little aged and the snack selection was minimal, but for a short flight, it was just fine. I would definitely fly with them again!

Domestic Economy Atlanta - Orlando
Helpful?
Thank Lura M
Wellfleet, Massachusetts
Level 6 Contributor
329 reviews
125 helpful votes
Reviewed yesterday
NEW

I flew round trip to Dallas from Provincetown, MA via Logan. The connection to Logan from Ptown was via a code shared Cape Air 10 passenger prop plane, a 20+ minute flight over Boston harbor with spectacular views of Cape Cod and Boston. The connection in Logan was 2 gates away in the same arrival terminal, extremely convenient and not...

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Domestic Economy Provincetown - Dallas

Helpful?
Thank Nomad0921
See travel tips for airlines
“Be respectful of the flight crew, because they will be respectful to you.”
maralyncarter2, 24 Sep 2018 | Read review
“Curbside check in is far better than inside”
annett11905, 24 Sep 2018 | Read review
“My tip is to fly JetBlue!”
dorothym392, 23 Sep 2018 | Read review
“I was able to carry on and find overhead storage in Group D - a bonus!”
Nomad0921, 23 Sep 2018 | Read review
“We only recommend this air line over all domestic air lines. Best of the best.”
GeraldandRoswithaS, 23 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About JetBlue
JetBlue Airways (B6) is a New York-based low-cost carrier. It flies non-stop to more than 85 destinations within the United States, as well as other points in North America, the Caribbean and South America. The airline's primary operating base is located at New York's John F. Kennedy International Airport (JFK). Focus cities include Fort Lauderdale – Hollywood Int'l Airport (FLL), Boston's Logan International Airport (BOS), Long Beach Airport (LGB), San Juan's Luis Muñoz Marín Int'l Airport (SJU) and Orlando International Airport (MCO). Its fleet is primarily configured with just an Economy Class cabin, however, two-cabin service is available on a limited number of routes. JetBlue is not a part of any major airline alliance, but it does have codeshare arrangements with more than 35 other airlines.

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