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Iberia


13 813 reviews
Headquarters: Martinez Villergas 49, 28027 Madrid Spain 011 34 901 11 15 00 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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13 813 Reviews from our TripAdvisor Community

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13 813 reviews from our community

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Showing 3 203: English reviews
Longmeadow, Massachusetts
Level 4 Contributor
43 reviews
13 helpful votes
Reviewed yesterday
NEW
via mobile

Flew with the family from Boston to Lisbon on Iberia Air and had a fantastic flight. The flight attendants were very nice and attentive to our needs. The food was fine and this may have been the smoothest transatlantic flight I have ever had. The movie selections and other A/V was good too. This flight was booked through American Airlines...

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International Economy Boston - Lisbon

Helpful?
1 Thank johnmW5312OV
Malaga, Spain
Level 6 Contributor
105 reviews
36 helpful votes
Reviewed yesterday
NEW
via mobile

If you choose economy plus yes you can donut for the seat but that’s all . As usual. The service on Iberia long haul stay the same poor service , no customer service focus more let’s do the service and switch the light off . The seat as stated are good the FES is good and movie also . If...

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International Economy Boston - Madrid

Helpful?
Thank steveaA7892ZM
Bogota, Colombia
Level 6 Contributor
158 reviews
48 helpful votes
Reviewed yesterday
NEW

Nice, comfortable flight. It did not take too long, so it was OK. Food and beverages at extra cost, expensive. Anyway, I was so hungry that I ordered a turkey sandwich; it was so good, that I finally did not mind the price. Good service from the Iberia staff. Departure on time.

Europe Economy Madrid - Milan
Helpful?
Thank Luisguiper
Lisbon District, Portugal
Level 6 Contributor
216 reviews
15 helpful votes
Reviewed yesterday
NEW
via mobile

Nice connection from El Salvador to Europe entering via Madrid. Economy seats would be nice with a little more elbow room. Hours are nice since you flight at night time and arrive in the afternoon. Service and punctuality superb.

International Economy San Salvador - Lisbon
Helpful?
Thank JoseGGoncalvesR
1 review
Reviewed 2 days ago
NEW

Iberia Airlines should consider employing staff that will actually get your luggage onboard the correct plane at the correct time. They're lazy and incompetent. Your satisfaction does not matter to them. If your bags make it to your destination, you simply got lucky.

International Economy Omaha - Malaga
Helpful?
Thank James N
Arlington Heights, Illinois
Level 6 Contributor
231 reviews
56 helpful votes
Reviewed 2 days ago
NEW

I have been on flights with tight seat arrangements, but nothing as tight as this flight from Nice to Madrid. One could not even stand up and move into the seats. One literally had to shuffle into the row, without enough space to even cross one leg over the other. I also had to lean sideways about 15 degrees from...

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Europe Economy Nice - Madrid

Helpful?
Thank keithc601
London, United Kingdom
Level 6 Contributor
318 reviews
83 helpful votes
Reviewed 2 days ago
NEW
via mobile

We flew with Iberia from Madrid to Mexico city and back on their Airbus A340-600. Legroom was okay and staff was very friendly. We travelled with our infant daughter and therefore booked our seats on row 48 to get a cot bed for her. Staff was very helpful throughout the flight and went out of their way to make us...

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International Economy Mexico City - Madrid

Helpful?
1 Thank JakeHerp
San Juan, Puerto Rico
Level 5 Contributor
54 reviews
11 helpful votes
Reviewed 2 days ago
NEW

A nice dinner and confortable seat-bed, plus good service and entertainment makes for an excellent flight. The purser took time to show us how to get from one terminal to the national one to reach our next flight. An added benefit was that we arrive well ahead of time.

International Business Class Miami - Madrid
Helpful?
Thank mmo5
Iowa City, Iowa
Level 4 Contributor
39 reviews
15 helpful votes
Reviewed 3 days ago
NEW

Normally international airlines offer a better service experience than the mainline US carriers but Iberia disappeared on a recent flight from Chicago to Madrid. While the flights were on time, plane was clean, etc, the inflight service was run of the mill. The attendants did not come around and offer beverages, even water, often enough, the food was blah and...

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International Economy Chicago - Madrid

Helpful?
Thank D C
1 review
Reviewed 3 days ago
NEW

I had a flight with BA in economy. Then I saw that there was a flight on the same day with Iberia in business. I cancelled my BA flight [paid $50 cancellation], transferred points from my credit card and then tried to book with Iberia..... That's when I got the error message "scorer error". Basically, Iberia Is claiming to have...

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International Business Class Los Angeles - Madrid

Helpful?
Thank Sara M
See travel tips for airlines
“Do carry on baggage only”
jamesnV5539UJ, 8 Dec 2018 | Read review
“Unless you buy a premium ticket or have status, expect to pay around Euro 35 per bag. At least that is what they charged me.”
keithc601, 8 Dec 2018 | Read review
“Avoid this airline at all cost. Unless of course it is dirt cheap”
B1727ITalexp, 5 Dec 2018 | Read review
“Don't travel with them”
haw_id2018, 5 Dec 2018 | Read review
“Never Flight with Iberia!!”
114pereirad, 4 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About Iberia
The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.

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