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EVA Air


5 222 reviews
Headquarters: 376 Hsin-Nan Rd. Sec. 1, Taoyuan 33801 Taiwan 011 886 2 2501 1999 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5 222 Reviews from our TripAdvisor Community

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5 222 reviews from our community

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Showing 3 216: English reviews
Ladner, Canada
Level 2 Contributor
8 reviews
Reviewed yesterday
NEW
via mobile

This was my first experience with this con, I hesitated at first but now this will be the only airline for me. Comfortable sits, lots of leg room, food was actually good, amazing service, flight was easy, great landing , usually my ear hurts when landing but not this time. Highly recommend if possible pay extra for the premium.

Date of travel: March 2019
International Premium Economy Vancouver - Denpasar
Helpful?
Thank oz1810
Bellevue, Nebraska
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed yesterday
NEW

Flew to the Philippines from SEATAC in February 2019 on flight BR025 and returned in March 2019, it was almost like flying with 2 different airlines. Going to the Philippines, the flight crews were excellent, even going out of their way to help my disabled wife to her seat. Going back to the US with a different cabin crew was...

Date of travel: February 2019
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International Economy Manila - Seattle

Helpful?
Thank nightwolf001
Royal Palm Beach, Florida
Level 6 Contributor
541 reviews
95 helpful votes
Reviewed yesterday
NEW

being a multi million mile flier for other airlines I usually get upgrades or some sort of special attn. on this neither, BUT the crew was friendly, helpful and worked very hard.It seems to me if Im atop level flyer in United and actually a 3 million miler plus is why I used this airline because it is in the...

Date of travel: March 2019
More 
International Economy Cebu Island - West Palm Beach

Helpful?
Thank Smb1600
Klagenfurt, Austria
Level 2 Contributor
7 reviews
Reviewed yesterday
NEW

Very good service during the flight. Very good seats and enough place also for sleeping. Good on Board entertainment

Date of travel: February 2019
International Premium Economy Vienna - Ko Samui
Helpful?
Thank gerhardjoseff
Chiang Mai, Thailand
2 reviews
1 helpful vote
Reviewed 2 days ago
NEW

This was my first time flying with EVA Air and their level of service is amazing. I flew from Toronto Canada to Chiang Mai. First I flew from Halifax to Toronto via Air Canada ,it was 2 1/2 hour flight which took 12 hours. It was not a pleasant experience. Once I got to the EVA Air departure lounge everything...

Date of travel: March 2019
More 
International Premium Economy Toronto - Chiang Mai

Helpful?
Thank sghumby
2 reviews
Reviewed 2 days ago
NEW

Very good service, friendly and helpful staff . Food was reasonable .Seat comfortable , so had decent rest period for a night flight and even grabbed a couple of hours sleep. In flight entertainment is my main criticism as movies , shows etc were the same as my in- flight from Bangkok weeks previously. Plane left 45 minutes late but...

Date of travel: July 2018
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International Premium Economy London - Bangkok

Helpful?
Thank robert s
Portland, Oregon
Level 5 Contributor
58 reviews
21 helpful votes
Reviewed 2 days ago
NEW

This was a wonderful trip. The timing was great, leaving in the early afternoon so no rush, no fuss. Flying during the day was a much better experience than trying to sleep on an overnight flight. The cabin crew were efficient but very friendly. The champagne was French and plentiful and the food was excellent. The B777 was smooth and...

Date of travel: September 2018
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International Business Class San Francisco - Taipei

Helpful?
Thank Maurice R
Hong Kong, China
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

After spending nearly all my life in a relationship with Cathay Pacific, switching to EVA felt uncomfortable at first. But switching back to CX for regional and long haul flights is not something I would willingly do now. Like Taiwan, EVA is a gem that surprises and enthralls. Like Taiwan EVA has its small pitfalls (can’t really binge watch my...

Date of travel: March 2019
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Southeast Asia Economy Taipei - Singapore

Helpful?
Thank hknewsgal17
Southampton, United Kingdom
Level 5 Contributor
80 reviews
23 helpful votes
Reviewed 2 days ago
NEW
via mobile

EVA air never disappoint with their impeccable service and great all round flight experience. Plenty of entertainment in flight and generally comfortable flight. Check in was easy and quick and staff are very helpful.

Date of travel: March 2019
International Economy London - Bangkok
Helpful?
Thank smiler071
San Diego, California
1 review
Reviewed 2 days ago
NEW

I have flown EVA air many times. After years of flying, I gained many reward points with the Infinity MileageLands. I received an email stating they would expire in April, so I booked a flight for March. It seemed good, as it only cost me to pay the airport taxes ($30), other than that the flight cost was covered by...

Date of travel: March 2019
More 
Southeast Asia Economy Taipei - Phnom Penh

Helpful?
Thank jpkimchi
See travel tips for airlines
“The airline uses the Virgin Atlantic business lounge. It is located before security but business class passengers have a Priority channel.”
MauriceR345, 20 Mar 2019 | Read review
“Just sit back and enjoy”
laidbak007, 17 Mar 2019 | Read review
“If you have the option, always choose to fly internationally with a 5* rated airline.”
dboth, 16 Mar 2019 | Read review
“Don't bother trying to upgrade if you booked economy, the flight is regularly sold out and cost $1000 per ticket to upgrade anyway.”
CarleyMarie, 14 Mar 2019 | Read review
“Front row of Premiem Economy best for legroom”
L2810XAalexandrab, 10 Mar 2019 | Read review
Show next 5 travel tips 5 of 10
About EVA Air
EVA Air (BR) is based at Taoyuan International Airport (TPE) near Taipei. It is Taiwan's second largest carrier after China Airlines. EVA flies to about 70 destinations within Taiwan, elsewhere in Asia, and in Australia, Europe and North America. It is a member of the Star Alliance. The airline's fleet includes aircraft configured in both three-cabin and two-cabin configurations. Business Class is branded as Royal Laurel Class or Premium Laurel Class, depending on the aircraft. Elite Class is a Premium Economy cabin. And Economy Class is offered on all flights. EVA Air also owns a subsidiary – Uni Air (B7) – that operates domestic and regional flights.

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