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Etihad Airways


11 488 reviews
Headquarters: PO Box 35566 Khalifa City, Abu Dhabi 35566 United Arab Emirates 011 971 2 599 0000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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11 488 Reviews from our TripAdvisor Community

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11 488 reviews from our community

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Showing 8 157: English reviews
New Delhi, India
Level 4 Contributor
23 reviews
4 helpful votes
Reviewed today
NEW
via mobile

Our flight departed in time 04:45 from New Delhi and reach Abu Dhabi airport right time. Great comfortable seats, superb meals and fabulous inflight entertainment package.

International Economy New Delhi - Abu Dhabi
Helpful?
Thank nomad_rahulchadha
Monaco
Level 5 Contributor
55 reviews
21 helpful votes
Reviewed today
NEW

I'm flying with Etihad once per month and it is a great arisen, with excellent service always on time.

International Business Class Abu Dhabi - Milan
Helpful?
Thank Maurizio M
Allentown, Pennsylvania
Level 4 Contributor
15 reviews
Reviewed today
NEW
via mobile

Even regular economy class flight felt upgraded compared to other flights I've taken. The meal service was great and the seats were comfy! I would defintely fly Etihad again for my next trip to Dubai!

International Economy New York City - Abu Dhabi
Helpful?
Thank GodsFavSon
Prague, Czech Republic
Level 6 Contributor
423 reviews
131 helpful votes
Reviewed today
NEW

This was second leg of a 3 leg trip for us. It was an excellent flight and the air crew were terrific. Business class manager (Ric) was very friendly and polite. His team looked after us very well and made my wife and I enjoy the trip very much. It was nice to have been greeted as loyal Etihad Guest...

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International Business Class Abu Dhabi - Frankfurt

Helpful?
Thank KiwiCzech
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Prague, Czech Republic
Level 6 Contributor
423 reviews
131 helpful votes
Reviewed today
NEW

Unfortunately we missed on getting Business class seats so it had to be Economy. Lucky it wasn't full in Economy was plenty of spare seats so was able to lie on a full row. I managed to get a good 10 hour sleep. Crew were good and food was tasty. Overall trip was good.

International Economy Sydney - Abu Dhabi
Helpful?
Thank KiwiCzech
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Prague, Czech Republic
Level 6 Contributor
423 reviews
131 helpful votes
Reviewed today
NEW

We tried to book Business Class but it was fully booked. It is a very long flight and seems to be worse in Economy Class. We managed to sleep a little but sleep wasn't good due to seats not reclining much and my wife and I also had a stranger next to us. Food was satisfactory but not very tasty....

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International Economy Abu Dhabi - Melbourne

Helpful?
Thank KiwiCzech
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Prague, Czech Republic
Level 6 Contributor
423 reviews
131 helpful votes
Reviewed today
NEW

Our flight from Dusseldorf to Abu Dhabi was great. This was a connecting flight so no need to check-in. Boarding was good and flight left on time. Comfortable flight and service was very good.

International Business Class Dusseldorf - Abu Dhabi
Helpful?
Thank KiwiCzech
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Marikina, Philippines
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

Etihad Airways have always been a great airline. I am a Gold Member so I really fly with them. Their service both on the ground and in flight are really amazing. However, I find their business class seats too cramp compared to other major airlines. I flew their 777-300's for all the sectors and the business class seats were all...

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International Business Class Manila - Amsterdam

Helpful?
Thank Jun D
1 review
Reviewed yesterday
NEW

Worst service i have ever experienced. Etihad is once of the worst staff carrying at the airport. They refused me that you dont have Infant's ticket. After keeping us on hold for 1.5 Hrs they told us saying that there was an error without being sorry.

International Economy Calgary - Lahore
Helpful?
Thank Tanweer H
Cape Town Central, South Africa
Level 5 Contributor
52 reviews
14 helpful votes
Reviewed yesterday
NEW

Flight was enjoyable but it lacked the charm and professionalism of other european and asian competitors.With money you can buy the newest airplane and the best comfort but you cant buy quality service. On 2 out of the 4 legs the food was below average and for each 9 hour leg we got 2 drinks,1 with each meal.i had constantly...

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International Economy Cape Town Central - Denpasar

Helpful?
Thank Joerg N
See travel tips for airlines
“Economy class is not nice”
dadoolyn, 13 Nov 2018 | Read review
“Highly Recommend”
232tmg, 13 Nov 2018 | Read review
“Go for first class if you can”
232tmg, 13 Nov 2018 | Read review
“i had trouble connecting to on board wifi but think this may be my network rather than the airline”
Gegijo, 12 Nov 2018 | Read review
“If you can afford it, go business class for long haul - it's worth it!”
Venture33127391590, 12 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Etihad Airways
Based in Abu Dhabi, Etihad Airways (EY) is the second largest carrier in the United Arab Emirates. It operates non-stop flights to about 40 destinations in the Middle East, Asia, Oceania, Europe, Africa, North America and South America. Etihad's aircraft cabins are configured in a variety of ways, and can include The Residence (a three-room suite), First Class Apartment, First Class Suite, Business Studio and Economy Smart Seat. The airline has a First Class Lounge, Premium Lounge and an Arrivals Lounge for use by First Class and Business Class passengers at its hub at Abu Dhabi International Airport (AUH). It operates seven lounges at other airports.

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