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Emirates

Headquarters: PO Box 686, Dubai United Arab Emirates
Overview
4.065,406 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About Emirates
Headquarters: PO Box 686, Dubai United Arab Emirates

Airline Summary

United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). It is one of just a few airlines that flies to six continents. The airline's fleet of aircraft consists primarily of three-class cabin configurations (First Class, Business Class and Economy Class) as well as some two-class aircraft (Business Class and Economy Class). Within its First Class cabin, there are several types of seating, including suites, flat beds and sleeper seats. Emirates operates 33 Emirates Lounges for First Class passengers, Business Class passengers and Skyward Gold members.
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Prabath Indika ... W wrote a review 20 Jul
1 contribution
Dubai - Birmingham
International
I had very experience with air hostesses,They were not considering black or Asians at all ,I had to ask myself for meal and drinks,I would never fly again and I am not recommending anyone if you’re black.
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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r_durai51 wrote a review 18 Jul
Chennai (Madras), India74 contributions81 helpful votes
Chennai (Madras) - San Francisco
International
Our pleasant travel from Chennai Home to Airport with our luggages started on 26/06/2024 through Emirates Free Chauffeur service through a posh Benz car & Innova car & checked in Business class with ease & greeted by the crew members at all points & treated us like King & Queen.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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J J wrote a review 18 Jul
1 contribution
Birmingham - Chennai (Madras)
International
I’ve been travelling with emirates for the past 20 years but off late their in cabin customer service has been terrible. We asked for food option for my son who is allergic to nuts - they said no guarantee that food won’t have nuts. We were informed that they will find some
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michelle R wrote a review 18 Jul
1 contribution
Cape Town Central - Manila
International
No sense of responsibilty. Having a terrible time with an issue I encountered with my excess baggage allowance. I had to buy an extra baggage for my flight back home. Hours before the flight, my friend and I tried purchasing the extra baggage allowance online. Hers went through
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marcel S wrote a review 17 Jul
Wittenbach, Switzerland45 contributions14 helpful votes
Zurich - Auckland
International
Most terrible experience Ive had. Cancellation of flight from zurich to dubai 90 minutes after supposed departure time, all 500 guets at the gate could get home again. Was postphomed for pretty much 24 hours. Communication and customer service abaolutely errible and shocking for
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Lisio wrote a tip Yesterday
"Business class seats are very comfortable, cabin crew are very good, I never had a had experience from cabin crew. Plane is very clean"
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Mateen M wrote a tip Yesterday
"Put in a meal request before the flight, because if you sit in the back, there won’t be a lot of food options."
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r_durai51 wrote a tip 18 Jul
"Emirates Business class customers are offered free Chauffeur services from Home to Airport pickup & drop for both start & final destination."
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Michelle R wrote a tip 18 Jul
"They will not take responsibility for an error on their application or website."
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Barnabus H wrote a tip 17 Jul
"Try and check in at the desk"
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