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Emirates

Headquarters: PO Box 686, Dubai United Arab Emirates
Overview
4.065,390 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About Emirates
Headquarters: PO Box 686, Dubai United Arab Emirates

Airline Summary

United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). It is one of just a few airlines that flies to six continents. The airline's fleet of aircraft consists primarily of three-class cabin configurations (First Class, Business Class and Economy Class) as well as some two-class aircraft (Business Class and Economy Class). Within its First Class cabin, there are several types of seating, including suites, flat beds and sleeper seats. Emirates operates 33 Emirates Lounges for First Class passengers, Business Class passengers and Skyward Gold members.
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John G wrote a review 12 Jul
3 contributions
Lusaka - London
International
Emirates did not allow me lounge access on a business class ticket. They say I purchased a "special" which does not include lounge access. This is disgusting. When booking you don't think to check that you CANNOT have lounge access. This is no way to treat business class
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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meeno m wrote a review 12 Jul
1 contribution
Toronto - Islamabad
International
I am travellung with my two kids next week and it is my first time traveling with emirates. Before booking my flight I called customer service to confirm if the 10+ hours layover at DXB is covered in dubai connect service.Now close to my travel date I couldn't book my stay in
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Roving61365659799 wrote a review 12 Jul
1 contribution
Amsterdam - Dubai
International
Ajay (a steward) helped me in the flight because I was very scared of flying and it was my first time. Thank you Ajay!! Now I’m not afraid as I was before anymore.
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Fady A wrote a review 12 Jul
Dallas, Texas24 contributions
Dubai - Dallas
International
Staff on the flight was wonderful especially Sanaa. She had a smile all the time and she did not stop assisting others and starting small conversational and checking on elderly travelers. She is the best host i saw on any trip i had. Great hob Sanaa. you will be lucky if your
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Anne P wrote a review 12 Jul
1 contribution
Birmingham - Colombo
International
We paid £384 to reserve seats by the window to make our 30th wedding Anniversary extra special. Emirates put us on the aisle. I complained to the head steward, Phillipe,who was very understanding but couldn't change our seats. On our way back, they had my wife in tears. They
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Michelle R wrote a tip 18 Jul
"They will not take responsibility for an error on their application or website."
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Barnabus H wrote a tip 17 Jul
"Try and check in at the desk"
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GrandTour53708931238 wrote a tip 16 Jul
"Book a different airline if you could. Not the great airline as it was before."
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Terri G wrote a tip 15 Jul
"ensure you child still fits in the bassinet as they wont allow themto use if they are just a little taller"
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Janla22 wrote a tip 14 Jul
"You will get a blanket and headphones so no need to take. No toothbrush/toothpaste as advertised. Gluten free meals were good so pre order "
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