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Emirates
Headquarters: PO Box 686, Dubai United Arab Emirates
Overview
4.065,281 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About Emirates
Headquarters: PO Box 686, Dubai United Arab Emirates

Airline Summary

United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). It is one of just a few airlines that flies to six continents. The airline's fleet of aircraft consists primarily of three-class cabin configurations (First Class, Business Class and Economy Class) as well as some two-class aircraft (Business Class and Economy Class). Within its First Class cabin, there are several types of seating, including suites, flat beds and sleeper seats. Emirates operates 33 Emirates Lounges for First Class passengers, Business Class passengers and Skyward Gold members.
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Ivana S wrote a review Yesterday
2 contributions
Dubai - Amsterdam
International
I have traveled many times with Emirates, and it has always been the safest and most trusted airline. However, this time it was horrible. The entertainment screen was not working throughout the 7-hour flight. When you clicked to select a channel or a movie, the screen would lag and select whatever the cursor landed on (yes, cursor, because it’s an old system). The air hostess restarted the system, but it still wouldn’t work. I was super disappointed!
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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1234Bombay wrote a review Yesterday
Bombay94 contributions9 helpful votes
Mumbai - Dubai
International
My wife and I flew Mumbai to Dubai in Emirates Business Class on our way to Iceland. The flight was a bit disappointing. Granted it was a short 3 hour flight in the early morning, but we still expected the same enthusiastic and willing service that we received in December 2023, which has been reviewed already. Cabin staff were somewhat unwilling to let us use the on board lounge for a pre breakfast drink. Although when we insisted, they grudgingly allowed us to use the Lounge. Breakfast food quality also very mediocre. Not worth the extra money spent on Business Class.. Seated at 11E, 11F.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Deniz Can H wrote a review 12 Jun
Dubai, United Arab Emirates5 contributions
Beirut - Dubai
Middle East
By far the best airline in the world. I have travelled with almos all of the top airlines in the West and Middle East and Emirates is by far one of the best. The quality of service, attentive cabin crew and the quality of the airplanes are impecable. The food is always top notch. I think the only airline that has better food in general is Turkish Airlines but apart from that Emirates is pretty much the best one in the West and Middle East (can't comment on Asian Airlines). Overall, worth every penny you spend on this airline.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jodblex wrote a review 12 Jun
Bolton, United Kingdom1 contribution
Manchester - Dubai
International
I currently have a flight booked from Manchester to Dubai in a little over 24 hours. This is the day before my partners 30th birthday and therefore I contacted the hotel 5 days ago to ask for some special requests for her birthday. The hotel explained on that day that the room in my name was saying cancelled. Immediately after that I contacted emirates holidays to inform them and to Investigate. Every day since I have rang multiple times and have then been asked to please give them more time to investigate. The multi billion pound, premier company that is emirates have only so far offered me the solution of downgrading my hotel OR financing myself a change of hotels to another hotel that is similar in quality to that of the the one that I originally booked. This is simply because hotel prices have increased massively since the time of booking in January. Not only did they fail to inform me of this cancellation but I am now being expected to fund the error myself OR simply accept a downgrade.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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gocha-opinie wrote a review 12 Jun
67 contributions10 helpful votes
Manchester - Dubai
International
It was the first time we flew with this airline and we were very excited about it. We bought seats on the upper deck (double) maybe they were more comfortable than the regular ones, but I was very disappointed with the service. You had to ask for practically everything, and the icing on the cake was that we ran out of the ordered meal. The stewardess was very apologetic, but what did it matter if I was hungry. Admittedly, later we got a fish that I don't like very much, but it's better than nothing. I believe that such things should never happen. Such an airline should offer me something else, because it's not my fault that I didn't have the meal I chose. Shame and disgrace – usually crap. We fly around the world a lot, but even Tui tries harder. Not to mention Gulfair, which beats you. There, in the economy class, apart from a blanket and headphones (standard), we got much more, e.g. socks, blindfolds, earplugs, etc. I think you don't deserve 5th place and I regret that I have to come back with you.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michael L wrote a tip 12 Jun
"Great experience all round. Highly recommended."
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Nomad53058700648 wrote a tip 11 Jun
"If they offer a cheaper fair down the road and you overpaid that falls under too bad to them no rebates no refunds/upgrades For overcharging"
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cluain-meala wrote a tip 09 Jun
"Perhaps check out the competitors as Emirates isn't as good as it once was"
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TAZIO Z wrote a tip 06 Jun
"Simple, DO NOT FLY THIS AIRLINE, THEY STILL FROM YOU WITH THEIR EXCESS LUGAGGE SYSTEM WITHOUT TELLING YOU ABOUT IT WHEN BUYING THE TICKET."
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Tatiana S wrote a tip 05 Jun
"Don’t used them "
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