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China Southern Airlines


4 000 reviews
Headquarters: 278 Jichang Road, Guangzhou 510405 China +86-95539 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4 000 Reviews from our TripAdvisor Community

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4 000 reviews from our community

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Showing 2 945: English reviews
hoffman estates, IL
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed today
NEW
via mobile

The flight was quite bumpy. The food is reasonably good but no choice after only half of the passengers are served. The flight was crowded and the cabin air was stuffy. Too long line for toilet.

Date of travel: March 2019
North Asia Economy Taipei - Zhengzhou
Helpful?
Thank globaltrotterman
Randolph New Jersey, United States
1 review
Reviewed yesterday
NEW

Wasted day, wasted money, was not able to go on trip. I booked airfare with China Southern Airlines (responsible airline for complete trip) through Expedia, starting JetBlue West Palm Beach, layover JFK transferring to China Southern Airlines, layover Guangzhou China, arriving Haikou, and if I did not complete the JetBlue leg of the trip I would have been entitled to...

Date of travel: March 2019
More 
International Business Class West Palm Beach - Haikou

Helpful?
Thank alexsY8016SE
New Delhi, India
Level 4 Contributor
26 reviews
2 helpful votes
Reviewed yesterday
NEW

Again, China Southern offers good value for money. The food and the in-flight entertainment are quite good. Leg space is pretty average. The air hostesses are pleasant but will barely understand English. In terms of timings / punctuality, the airlines follows a strict timeline.

Date of travel: April 2018
Southeast Asia Economy New Delhi - Hanoi
Helpful?
Thank SahilT160
Austin, Texas
Level 5 Contributor
89 reviews
21 helpful votes
Reviewed yesterday
NEW

Long flight in to China then leg out to Malaysia. Good service, well tended plane. Adequate seats, reasonable entertainment

Date of travel: August 2018
International Economy Los Angeles - Kota Kinabalu
Helpful?
Thank KPNEAustin
1 review
Reviewed 2 days ago
NEW

Trans-pacific business class seats are well priced and overall the service is good. However, the seats are not very comfortable. While the bed does lay flat, it is not especially spacious. Anyone taller than me (5'4") would not have enough leg room. And the bed is like a wooden board...hard as a rock! I put the blanket underneath my body...

Date of travel: February 2019
More 
International Business Class San Francisco - Guangzhou

Helpful?
Thank Guide815176
Metung, Australia
Level 5 Contributor
79 reviews
13 helpful votes
Reviewed 2 days ago
NEW

This is the second time we have travelled with China Southern and will do so again. The fares are always very reasonable, the in-flight meals are varied and very tasty and the cabin service is excellent. Movies are available free of charge and the seats have more legroom than Virgin or Jetstar.

Date of travel: March 2019
International Economy Melbourne - New Delhi
Helpful?
Thank John C
Level 3 Contributor
18 reviews
4 helpful votes
Reviewed 4 days ago
NEW
via mobile

We read so many negative reviews, that I wanted to say we enjoyed this airline. We flew economy class and the leg room was good and the 777 plane was very nice and new. The service was really good and the staff was nice if you were nice to them. The food was very good. They were very fast with...

Date of travel: March 2019
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International Economy New York City - Bangkok

Helpful?
Thank mxk093
Level 3 Contributor
12 reviews
8 helpful votes
Reviewed 4 days ago
NEW

Flew on 24/02/19 for the first time with China Southern. Seats 12a and 12c very spacious seating. Full flat bed. Great food options from Chinese to western dishes offered. Good selection of alcohol too. Crew were fantastic especially Melody who made sure we were well looked after. Slippers and amenity bag provided. Always topped up with water for this 12...

Date of travel: February 2019
More 
International Business Class London - Sanya

Helpful?
Thank Poonien
Santa Monica, California
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed 5 days ago
NEW

Service satisfied, entertainment system also, but it was super full with narrow space between rows. Of course, this is expected in air travel these days.

Date of travel: March 2019
International Economy Bangkok - Los Angeles
Helpful?
Thank RoccoKaplan
Level 4 Contributor
23 reviews
19 helpful votes
Reviewed 6 days ago
NEW

Was skeptical to have booked this flight given the mixed reviews online, but surprised with the great service for its relatively low cost. Overall a great value! The worst downside were actually the customers themselves (which the airline cant control, but a note to future passengers --- flying etiquette is MANDATORY whether you fly Economy, Business, First, Singapore Airlines, Emirates,...

Date of travel: March 2019
More 
International Economy New York City - Guangzhou

Helpful?
3 Thank Cmisterl2525
See travel tips for airlines
“Read the fine print carefully”
SahilT160, 25 Mar 2019 | Read review
“Earplugs and neck pillow helps”
KPNEAustin, 25 Mar 2019 | Read review
“Enjoy your flight.”
hussar15, 24 Mar 2019 | Read review
“In Business Class, choose seats in row 12 as no seats are behind you so you have a bit more privacy.”
Poonien, 22 Mar 2019 | Read review
“take sleeping pills”
RoccoKaplan, 21 Mar 2019 | Read review
Show next 5 travel tips 5 of 10
About China Southern Airlines
The world's sixth-largest passenger carrier, China Southern Airlines (CZ) operates non-stop flights to more than 190 destinations in China, across Asia, and to Europe, Oceania and North America. In total, the airline flies to 35 countries. A member of the SkyTeam alliance, the airline's primary hub is Guangzhou Baiyun International Airport (CAN). Secondary hubs are located at Chongqing Jiangbei International Airport (CKG), Beijing Capital International Airport (PEK) and Ürümqi Diwopu International Airport (URC). China Southern's fleet of aircraft includes a variety of configurations, including First Class, Business Class, Premium Economy Class and Economy Class.
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