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Cape Air

154 Reviews
Headquarters: 660 Barnstable Road, Hyannis, MA 02601 +1-800-227-3247 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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154 Reviews from our TripAdvisor Community

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154 reviews from our community

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Showing 151: English reviews
Fairfax County, Virginia
2 reviews
1 helpful vote
Reviewed 1 week ago

This flight was round trip and fun in both directions. Here is a list. You walk across the pavement to the plane. Attendants take your carry on to put with the luggage because they cannot risk turbulence bouncing the carry on around the cabin. During taxi out you may be behind a big plane and looking up at the tail...

Domestic Economy Lebanon - Boston

Thank gstanbrown
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 1 week ago

Smooth flight. Arrived earlier than scheduled. Friendly service. The price is so reasonable considering the time saved travelling...it only took 40 minutes and cost 68 dollars total one way.

Domestic Economy Lebanon - Boston
Thank MaryAnn F
Level 2 Contributor
2 reviews
4 helpful votes
Reviewed 1 week ago via mobile

Friendly attentive service...no extra fees or hidden costs, just reliable on-time flights. Love the commuter coupons book.

Domestic Economy San Juan - Isla de Vieques
Thank Fishguy042
A TripAdvisor Member
Reviewed 1 week ago via mobile

Be warned that regardless of what time you get to the airport (Chicago O’Hare International) and that even though all other airlines recommend that you arrive at least 2 hours before your flight, there will not be an Cape Air agent to check you in until an hour before the flight so you are out of luck until then since...

Domestic Economy Chicago - Saint Louis

1 Thank A TripAdvisor Member
Andover, Massachusetts
Level 6 Contributor
157 reviews
62 helpful votes
Reviewed 2 weeks ago

They get nervous even if you are just minutes late to check-in and will call. The plane is too small for carry-on, so plan ahead. The flight I had sat 8 passengers, no bathroom, seats did not recline, but is was only about 70 minutes, so not a big deal. It is crazy loud in the cabin, could not hear...

Domestic Economy Boston - Bar Harbor

Thank Richard F
Munster, Indiana
Level 5 Contributor
75 reviews
28 helpful votes
Reviewed 3 weeks ago

Wonderful to take this small aircraft into the mountains and to be able to see the lakes and forests on your way there. Also nice to be in the middle of the Adirondacks when you land. Small friendly airport. Only way to go!

Domestic Economy Boston - Saranac Lake
Thank martha w
Westcliffe, Colorado
2 reviews
2 helpful votes
Reviewed 4 weeks ago

I was scared at first because it was windy, we hit a few bumps, but the pilot was very skilled and handled the flight well. I was impressed! I liked being able to see a lot more than on a big plane.

Domestic Economy Saint Louis - Marion
2 Thank rapshirl
New Jersey
Level 2 Contributor
8 reviews
3 helpful votes
Reviewed 25 February 2018 via mobile

Be sure you understand the planes are tiny and highly subject to weather conditions and mechanical trouble. Our flight from Boston to Augusta was delayed 2hours due to mechanical difficulties. The flight back was cancelled because of fog. We had to take a bus to Boston. After paying the bus fare, we basically received a 20 dollar refund. I would...

Domestic Economy Augusta - Boston

1 Thank Cynthia E
A TripAdvisor Member
Reviewed 14 February 2018 via mobile

When we arrived at the airport 40min before our flight we got told by the agent that they “close” the flight an hour before and we are unable to be on it. He then proceeds to answer multiple phone calls and ignore us for ten minutes before telling us we can take the next flight out...in four hours. Walked through...

Caribbean Economy St. Thomas - San Juan

Thank A TripAdvisor Member
Poplar Bluff, Missouri
Level 6 Contributor
155 reviews
41 helpful votes
Reviewed 22 January 2018

I really like being able to get my travels started in a small airport close to home. I love sitting right behind the pilot and getting to see what all is going on. they delivered us into Lambert just a few gates away form our next flight. We save time and save on parking at the big airport.

Domestic Economy Cape Girardeau - Saint Louis
1 Thank 1Coolrunner
See travel tips for airlines
“If you care about the world outside the airplane, this is for you.”
gstanbrown, 10 Apr 2018 | Read review
“Bring earplugs!”
RichardF452, 31 Mar 2018 | Read review
“Sit in the co pilot seat if you can! Great views.”
792marthaw, 25 Mar 2018 | Read review
“they seat you by weight.”
1Coolrunner, 22 Jan 2018 | Read review
“take ear plugs or a good head set..real noisy”
Karen1830, 1 Jan 2018 | Read review
Show next 5 travel tips 5 of 10
About Cape Air
Massachusetts-based Cape Air (9K) operates regional flights in the Northeastern United States, Midwest, Montana, the Caribbean and Micronesia. The airline's hubs include Barnstable Municipal Airport (HYA), Luis Muñoz Marín International Airport (SJU), Boston Logan International Airport (BOS), Lambert-St. Louis International Airport (STL), Billings Logan International Airport (BIL) and Nantucket Memorial Airport (ACK). Flights between Nantucket and Barnstable Airports operate under the Nantucket Airlines brand. Flights in Micronesia, where the airline has a hub at Antonio B. Won Pat International Airport (GUM), operate under the United Express Brand. The airline has 89 planes and flies to a total of 36 destinations.
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