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British Airways

59,242 reviews
Headquarters: PO Box 365, Harmondsworth England UB7 0GB
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3.559,242 reviews
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About British Airways

Airline Alliance

oneworld
Headquarters: PO Box 365, Harmondsworth England UB7 0GB

Airline Summary

British Airways (BA) is the UK flag carrier and the biggest airlines in the country. A founding member of the oneworld alliance, the airline flies to more than 180 destinations, including six cities within the United Kingdom, as well airports across Europe, Africa, Asia, North America, South America and Oceania. BA has hubs at London Heathrow Airport (LHR) and Gatwick Airport (LGW). Most short-haul flights operate on aircraft configured with Economy (known as UK Domestic on flights within the United Kingdom and Euro Traveller on flights to other points in Europe) and Business Class (known as Club Europe) cabins. Long-haul flights feature First Class, Business Class (known as Club World), Premium Economy (known as World Traveller Plus) and Economy Class (known as World Traveller) .
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OLULEKE T wrote a review Yesterday
2 contributions
Atlanta - London
International
The ATL Lounge in Atlanta international airport is not fit for purpose. Imagine travelling First Class and being asked to relax (hahaha) in this lounge. Meals/food and beverage provided was horrible!!! Lounge was overcrowded. And no privacy or private area to relaxant have some quite time. We were also lumped together with passengers traveling with other airlines!! Why can BA not have a dedicated lounge of its own for first class passengers in Atlanta after paying so much airfare????!!!! This is definitely the worst lounge I have ever visited in my life travelling first class. And believe me, I have travelled first class with BA for over 15yrs. We had to leave this lounge and had better meals and beverages in the general area of the departure hall. I will never travel BA and pass through Atlanta until I get a personal contact that BA have opened a dedicated lounge for first class passengers in Atlanta. I definitely will not recommend the ATL lounge in Atlanta for any first class passengers with any airline
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nomfundo Gwala wrote a review Yesterday
Johannesburg, South Africa4 contributions
Johannesburg - Oslo
International
I had to buy a last minute ticket with KLM because I wasn’t aloud to board because British Airways needed a transit visa - this is not cleary communicated anywhere .
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marilyn C wrote a review Yesterday
1 contribution
Malaga - London
Europe
Assistance here was absolutely atrocious taking one and half hours to get from the plane to luggage claim, there were no staff to help at the wheelchair point and when one did arrive they stood chatting instead of getying on with the job everything about the experience was dreadful
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mel S wrote a review Yesterday
Port Stephens, Australia1 contribution
Sydney - London
International
Last minute trip due to family member going into hospital. Did not realise economy seating is now so small and confined it is only suitable for domestic flights and not long haul. I would seriously look elsewhere for travel if you are over 4ft tall and a normal weight. Cannot fault the staff, they were great, poor experience due to corporate greed cramming as many in as possible.
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Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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wmargaux wrote a review Yesterday
Long Hanborough, United Kingdom347 contributions185 helpful votes
Phoenix - London
International
Do not waste your money on Premium Economy We booked American Airlines but because of code sharing we started our journey in Palm Springs then were given the BA flight from Phoenix to Heathrow, never again! We paid for Premium Economy and we’re really disappointed, it was apparently one of their new planes, it was my worst transatlantic flight ever! The leg room is acceptable when the seats are upright but when the seat in front goes back for sleeping you’re almost in a coffin! They go so far back that it’s like being in a twins buggy, the difference is that the twin on the bottom will not have to get out to go to the toilet or just want to move around. In order to do that you have to limbo under the seat in front…… or wait them up! Honestly I have some arthritis and this is the reason we chose Premium as it would give us a bit more room, forget that, choose another airline or stay economy and save your money. If you like to feel like a sardine in a can then yes go with BA, it was just horrible!
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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This will give you some idea of a Premium Economy Seat! I felt like I was in a coffin, my worst flight ever!
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This is BA's attempt at a moving map. Why is the aircraft so big ?
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OLULEKE T wrote a tip Yesterday
"ATL Lounge in Atlanta International Airport NOT FIT FOR PURPOSE if you are travelling First Class"
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Marilyn C wrote a tip Yesterday
"Take your own food to save paying for it on board, tea was £2.90"
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Mel S wrote a tip Yesterday
"If I could give 0 for legroom and comfort I would. Economy never used to be this bad. I am average sized, I would hate to be tall or overweight"
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wmargaux wrote a tip Yesterday
"Don’t book Premium Economy, go up or down a class, whatever you can afford! "
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AndyCapp69 wrote a tip Yesterday
"Choose a different airline !"
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ReturnOne-wayMulti-city
Depart
Wed, 03/13
Return
Wed, 03/20
Travellers
1, Economy