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British Airways


35 609 reviews
Headquarters: PO Box 365, Harmondsworth UB7 0GB England 011 44 844 493 0787 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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35 609 Reviews from our TripAdvisor Community

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35 609 reviews from our community

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Showing 29 892: English reviews
Level 6 Contributor
235 reviews
86 helpful votes
Reviewed today
NEW
via mobile

I had upgraded after an offer from BA and managed to get the famous seat 64A on the upper deck of the 747 The deck has only 20 seats and 2 crew, many have likened it to a private plane and they are right. The cabin is quiet and comfortable. 64A is essentially private with unlimited legroom. The crew were...

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International Business Class Miami - London

Helpful?
Thank ChrisintheBahamas
London, United Kingdom
Level 5 Contributor
56 reviews
53 helpful votes
Reviewed today
NEW
via mobile

Flight from sin to syd, economy Cabin crew is good and friendly but.... IFE is terrible, not enough choice and very old movies and tv programmes. In comparison to other airlines very bad. Food is served only 3 hours into the flight which is far too late for dinner. Even drinks are served very late into the flight only. Breakfast...

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International Economy Singapore - Sydney

Helpful?
Thank djdus1706
Southampton, United Kingdom
Level 6 Contributor
133 reviews
52 helpful votes
Reviewed today
NEW

One of the reasons for choosing BA is the in flight service. It's been a while since I flew with them short haul, and did not know that they had stopped providing free food and drinks. These were available still, but now you have to pay for them with credit card or airmiles. Not what I expect from our National...

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Europe Economy London - Madrid

Helpful?
Thank Instructorborovets
New Braunfels TX
Level 4 Contributor
40 reviews
14 helpful votes
Reviewed today
NEW

great service . Attendants were always friendly and helpful. Seats were actually comfortable. Food was fair to good. Plenty of drinks available

International Economy London - Austin
Helpful?
Thank foxjoy
Sherborne, United Kingdom
Level 5 Contributor
80 reviews
35 helpful votes
Reviewed today
NEW

We enjoyed our flights with British Airways. The airline has had a huge amount of trouble recently but we really appreciate the service and routes of our national airline.

International Business Class London - Montreal
Helpful?
Thank Rosie C
Peebles, United Kingdom
Level 6 Contributor
165 reviews
86 helpful votes
Reviewed today
NEW

Vastly superior to our outbound flight on American, proper service, good food and inflight entertainment only draw back was short haul leg room, that said it was proof that BA is still one of the best to fly with. I can say truthfully I’ve never had poor service on a BA flight.

International Economy New York City - London
Helpful?
Thank gerrysScotland
Poprad, Slovakia
Level 5 Contributor
79 reviews
28 helpful votes
Reviewed today
NEW

The flight from London to NY JFK airport - good and comfortable. Staff - very friendly, food - really tasty, service - very good. Generally - very good experience.

International Economy London - New York City
Helpful?
Thank Daniel D
Level 2 Contributor
8 reviews
4 helpful votes
Reviewed today
NEW
via mobile

I took a flight with B.A & upgraded to the 'Club Europe's to see what it was like I wished I hadn't, apart from the 'free' drinks, it was quite disgraceful. I ended up eating a bread roll and a piece of cheese on the flight, the meal they served was dreadful. Cold, rubbery 'chargrilled' veg, that was obviously not...

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Europe Business Class London - Tenerife

Helpful?
Thank John M
Level 1 Contributor
5 reviews
3 helpful votes
Reviewed today
NEW

Back in early June of 2018, I booked our British Airways flight from Newark International Airport to Frankfurt Germany. Due to reasons of comfort, as well as health issues, I specifically booked the seats in the Premium Economy cabin. I did not upgrade from basic Economy, but paid the full Premium Economy fare directly through the British Airways web site....

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International Premium Economy New York City - Frankfurt

Helpful?
Thank Carey T
Hartley, United Kingdom
Level 4 Contributor
28 reviews
11 helpful votes
Reviewed today
NEW

Flight was very good, comfortable and very attentive hard working crew which really makes a difference. Food and drinks were very good. The only thing that let the airline down is the very limited choice of films and games. Flew same route last year and same cabin but remember there being a huge choice of films. As I don't sleep...

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International Business Class London - Bangkok

Helpful?
Thank Christine T
See travel tips for airlines
“it took 1 hour and 45 minutes to check in at Heathrow and get boarding pass and bags checked There were not enough ticket agents”
foxjoy, 21 Sep 2018 | Read review
“Try not to have a seat too close to the gally if a night flight”
ChristineT167, 21 Sep 2018 | Read review
“Check out the cheap flight tool on BA.com to explore whether it could be within budget to travel business class”
Odyssey794566, 21 Sep 2018 | Read review
“Fly American instead”
nigelr287, 21 Sep 2018 | Read review
“Go Virgin instead”
KennyA707, 21 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About British Airways
British Airways (BA) is the UK flag carrier and the biggest airlines in the country. A founding member of the oneworld alliance, the airline flies to more than 180 destinations, including six cities within the United Kingdom, as well airports across Europe, Africa, Asia, North America, South America and Oceania. BA has hubs at London Heathrow Airport (LHR) and Gatwick Airport (LGW). Most short-haul flights operate on aircraft configured with Economy (known as UK Domestic on flights within the United Kingdom and Euro Traveller on flights to other points in Europe) and Business Class (known as Club Europe) cabins. Long-haul flights feature First Class, Business Class (known as Club World), Premium Economy (known as World Traveller Plus) and Economy Class (known as World Traveller) .

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