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Bangkok Airways


3 205 reviews
Headquarters: 99 Mu 14, Vibhavadirangsit Rd. Chom Phon, Chatuchak, Bangkok 10900 Thailand 011 66 2 270 6699 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3 205 Reviews from our TripAdvisor Community

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3 205 reviews from our community

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Showing 1 892: English reviews
Manchester, United Kingdom
Level 6 Contributor
648 reviews
383 helpful votes
Reviewed today
NEW
via mobile

I found the fares on Bangkok Airways to be very high and the only reason I chose them was that I wanted to fly from BKK. Check in was find and they do have a lounge of sorts for all passengers however this is located far from the gates they use. The planes are adequate and there is food and...

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Southeast Asia Economy Bangkok - Siem Reap

Helpful?
Thank Robin K
San Lorenzo, Spain
Level 4 Contributor
48 reviews
13 helpful votes
Reviewed today
NEW

A low cost company with an excelent service. Even during short distances they serve a snack or a meal of very good quality. Flights punctual. Excelent company

Southeast Asia Economy Bangkok - Luang Prabang
Helpful?
Thank Martin05091949
Level 2 Contributor
7 reviews
Reviewed yesterday
NEW
via mobile

It was a pleasant flight. We had a small aircraft, not a lot of the seats were filled. We enjoyed a complimentary surprise meal and a couple glasses of wine (we didn’t know we were getting anything with our flight other than our baggage haha). The flight attendants were pleasant as well. Would use again if needed.

Southeast Asia Economy Hanoi - Chiang Mai
Helpful?
Thank Kiara O
Helensburgh, United Kingdom
Level 6 Contributor
327 reviews
154 helpful votes
Reviewed yesterday
NEW

There are few airlines that would serve a decent hot meal with drinks and coffee after on a domestic flight totalling only one hour. Check in at Koh Samui airport with Bangkok Airways has always proven to be a pleasant, hassle free experience. The staff are friendly and helpful. At the gate, no matter the class of service, Bangkok Airways...

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Domestic Economy Ko Samui - Bangkok

Helpful?
Thank iainatsea
Port Jefferson Station, New York
Level 6 Contributor
186 reviews
38 helpful votes
Reviewed yesterday
NEW

A very short flight with sandwich service and one free checked bag. On time and courteous service. US airlines should take a lesson.

Southeast Asia Economy Siem Reap - Bangkok
Helpful?
Thank Karen K
Level 6 Contributor
229 reviews
97 helpful votes
Reviewed 2 days ago
NEW
via mobile

Let’s be real Bangkok Airways is my happy place of regional airlines - I don’t get to use them as often as I like but they never disappoint. Add to that the lounge !! This trip the plane had issues but they handled it like a pro and forbid moving again pretty fast .. Loving it

Southeast Asia Economy Phnom Penh - Bangkok
Helpful?
Thank Kroybazza
London, United Kingdom
Level 4 Contributor
34 reviews
30 helpful votes
Reviewed 2 days ago
NEW
via mobile

Flew business class the Bangkok and Bangkok Airways to Trat. My travel agent made a mistake and forgot to add extra luggage for return flight to Bangkok on Bangkok Airways. Check in lady not helpful. She could see the mistake but silly me to expect a good will gesture! Had to pay excess and deal with a grumpy check in...

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Domestic Economy Trat - Bangkok

Helpful?
Thank Deborah2012
Wollongong, Australia
Level 6 Contributor
398 reviews
112 helpful votes
Reviewed 2 days ago
NEW

We were booked on the 8.45am flight and had arranged our airport transfers accordingly. I checked emails at 5am and no emails from Bangkok Airways had come in, then at 5.55am a last check of emails found that a email indicating a cancellation of our flight, with the only viable option for us an earlier flight at 7.50am but we...

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Domestic Economy Ko Samui - Bangkok

Helpful?
Thank OpaMarnie
Level 3 Contributor
17 reviews
12 helpful votes
Reviewed 2 days ago
NEW

I had no problems and all the staff I encountered were excellent. The club they have at BKK for Priority Club and others is very nice. The flight was uneventful and why they provide food on it is curious, as it's very short. I wish they had actual drinks on it though. Karabi is a small airport that is owned...

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Domestic Economy Bangkok - Krabi Town

Helpful?
Thank Chuck H
Dubai, United Arab Emirates
Level 4 Contributor
27 reviews
5 helpful votes
Reviewed 2 days ago
NEW
via mobile

It’s great airline company, this was my first trip using this airline and I was amazed with the high qualify team and crew, the timing is perfect and the pilots is great.i did find it expensive somewhere as internal flight and I guess the reason was my late booking, many thanks for the professional crew ones again.

Domestic Economy Phuket - Ko Samui
Helpful?
Thank mustafak993
See travel tips for airlines
“Keep checking for cancellations!!”
OpaMarnie, 17 Nov 2018 | Read review
“Weigh your bags carefully before living home, Bangkok are gonna snip you.....”
donmountford, 16 Nov 2018 | Read review
“Make sure to ask about aircraft type when booking short haul routes, turbo-props are not for everyone.”
donmountford, 16 Nov 2018 | Read review
“Keep your luggage Light”
pamelah316, 15 Nov 2018 | Read review
“You don't have a choice but to fly this airline in order to get to any islands in the Southern Portion of the country.”
TacMED213, 11 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Bangkok Airways
Regional airline Bangkok Airways (PG) operates non-stop flights to more than 20 destinations in Thailand, Cambodia, China, Hong Kong, Laos, Maldives, Burma, India and Singapore. Headquartered in Bangkok, the airline's primary hub is Suvarnabhumi Airport (SVV) and secondary hubs are Phuket International Airport (HKT) and Chiang Mai International Airport (CNX). The airline's fleet includes some planes configured with both Economy Class and Business Class cabins. However, most of its aircraft are configured with only an Economy Class cabin.
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