We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

ANA (All Nippon Airways)


7 320 reviews
Headquarters: Shiodome-City Center Higashi-Shimbashi Minato-ku, 105-7140 Tokyo Prefecture 011 81 570-029-709 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

7 320 Reviews from our TripAdvisor Community

Write a Review

7 320 reviews from our community

Filter reviews by popular destinations:
All reviews Tokyo Osaka Chitose Bangkok Okinawa City Singapore Hong Kong Fukuoka Los Angeles Frankfurt Honolulu Nagoya New York City
Traveller rating
Cabin
  • (1 433)
  • (161)
  • (441)
  • (49)
Route
  • (1 202)
  • (542)
  • (168)
  • (140)
  • (31)
  • More
Language
  • More
Showing 2 084: English reviews
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed yesterday
NEW

This is a flight back home after 10+ travelling in Japan. The check in was very fast and smooth. The lounge was also good although a bit crowded. Plenty of drinks and food were offered. Boarding was also smooth. I flew on B787 which is probably a standard aircraft for the route. It left Haneda slightly late approx 15 mins....

More 
Southeast Asia Premium Economy Tokyo - Bangkok

Helpful?
Thank Satian T
Melbourne, Australia
Level 6 Contributor
194 reviews
312 helpful votes
Reviewed yesterday
NEW

I like Japan and had high hopes for this airlines. Well , they weren’t jtotally ustified.but still better than amy american carriers. It started at boarding . No direct slip so you were all squeezed into a bus. Funny how first class went first to the bus, then had to wait to get economy squeezed in as well. Into the...

More 
Southeast Asia First Class Tokyo - Bangkok

Helpful?
Thank DRLuxury
Sydney, Australia
Level 3 Contributor
10 reviews
5 helpful votes
Reviewed yesterday
NEW

Airoplane very clean Left on Time Staff very friendly and professional Lots off leg room Seat are Hard though

International Economy Sydney - Tokyo
Helpful?
Thank peterbP5528EU
Level 3 Contributor
15 reviews
6 helpful votes
Reviewed yesterday
NEW

I am going to tell my conclusion before explaining why -- from now on, I will only fly ANA as long as it can take me to my destination. And here's why. When I came back from Tokyo, I booked an exit row seat. Shortly after the plane took off and I was about to comfortably take a nap, a...

More 
International Economy New York City - Tokyo

Helpful?
Thank toyssamurai
2 reviews
Reviewed 3 days ago
NEW

ANA is my favorite airline and this flight was very comfortable as usual. I was very happy to Finish creating the report In this airplane.It is well-equipped environment that can work!

International Business Class Paris - Tokyo
Helpful?
Thank Happiness07557800879
Chicago, Illinois
Level 5 Contributor
83 reviews
39 helpful votes
Reviewed 3 days ago
NEW

i would definitely fly again, i flew economy class to bangkok from chicago. Ive done it often but never with them. 1st i always sit in the aisle, with that being said, im 5'10 and weigh 200 lbs, plenty of leg room no complaints. seat cushion is a tad thicker than most other airlines, even has little foot rest, everything...

More 
International Economy Chicago - Bangkok

Helpful?
1 Thank Vinay S
Level 5 Contributor
69 reviews
20 helpful votes
Reviewed 4 days ago
NEW
via mobile

ANA is one of my favorite airlines and for this flight they did not disappoint. I have a window seat that can recline 180 flat for sleeping. The business seats are also staggered so each seat is quite private. Pillow, sleeping pad, and blanket are provided to make your sleep more comfortable. Service on board was great with pleasant and...

More 
International Business Class Seattle - Tokyo

Helpful?
Thank 1A-globetrotter
Fishers, Indiana
Level 4 Contributor
32 reviews
7 helpful votes
Reviewed 4 days ago
NEW

Have flown on ANA for several years now, both economy and business. I have also flown on other airlines at different classes. Comparing equivalent classes, ANA tops most, if not all, of them. Service is always excellent. A standout is they keep the lavatories clean (really important for long flights, even at the back). Their business class is simply stellar....

More 
International Business Class Washington DC - Tokyo

Helpful?
Thank m l
Level 3 Contributor
21 reviews
47 helpful votes
Reviewed 4 days ago
NEW

The crew was not too warm, the aircraft was not too new and there wasn't anything very interesting to do .

North Asia Economy Tokyo - Shanghai
Helpful?
Thank Daniele A
Level 5 Contributor
57 reviews
16 helpful votes
Reviewed 4 days ago
NEW

My regular flight from Itami for Haneda is always good and Crew are so nice that I could have a comfortable time on the air. Most of flight are on time, although sometimes have a slight delay from scheduled. I enjoy audio service on seat, especially Japanese RAKUGO entertainment.

Domestic Economy Osaka - Tokyo
Helpful?
1 Thank 117yasuyukik
See travel tips for airlines
“Use on line booking. Its site is superb!”
satiant2017, 15 Nov 2018 | Read review
“Actually a comparable flight on JAL is better value.”
DRLuxury, 15 Nov 2018 | Read review
“In Japan you can check in up to 24 hours in advance This is very good as going through customs there was very little line up.”
peterbP5528EU, 15 Nov 2018 | Read review
“Just because you fly one leg with United, do not assume that the code-share airlines honor United's perks”
keithp867, 10 Nov 2018 | Read review
“Order the japanese menu items.”
Hidden_World_Photos, 6 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About ANA (All Nippon Airways)
ANA, or All Nippon Airways (NH), is a Japanese airline headquartered in Tokyo. It flies to about 50 destinations within Japan and 32 international destinations in Asia, Europe and North America. ANA operates hubs at Tokyo's Haneda Airport (HND) and Narita International Airport (NRT), and secondary hubs at Osaka's Kansai International Airport (KIX) and Chūbu Centrair International Airport (NGO). The airline has several subsidiaries, including regional airline ANA Wings, and low-cost carriers Air Do and Vanilla Air. It flies aircraft with a variety of cabin configuring that include First Class, Business Class, Premium Economy Class and Economy Class. The airline is a member of the Star Alliance.

4 017 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (4017)
Viewed
Food and Drink (1071)
Viewed
Cabin (191)
Viewed
Airport (418)
Viewed
Onboard Feature (162)
Viewed
Airline Lounge (182)
Viewed
View from Window (344)
Viewed
Seat (325)
Viewed
Our fleet (88)
Viewed
Other (1236)