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Airlink

560 reviews
Headquarters: No.3 Greenstone Hill Office Park, Emerald Boulevard, Modderfontein South Africa 01609
Overview
3.5560 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Legroom
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About Airlink
Headquarters: No.3 Greenstone Hill Office Park, Emerald Boulevard, Modderfontein South Africa 01609

Airline Summary

Headquartered in Johannesburg, Airlink (IATA: 4Z; ICAO: LNK) flies to 16 destinations across South Africa, as well as cities in Botswana, Lesotho, Madagascar, Mozambique, Swaziland, Zambia, Zimbabwe and Namibia. It also has a strategic alliance with South African Airways (SA) and South African Express Airways (XZ). Airlink's fleet consists of 34 aircraft, including Avro RJ85, Embraer ERJ 135LR, Embraer ERJ 145 and BAe Jetstream 41 planes. Most are configured with a single Economy Class cabin, although some of the Avro RJ85 planes also feature a Business Class cabin. Airlink has a hub at O. R. Tambo International Airport (JNB).
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560Reviews
271Photos
100Tips
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Jessica wrote a review Mar 2024
1 contribution1 helpful vote
Durban - Johannesburg
Domestic
I have recieved the most atrocious customer service from this airline. I would not recommend it to my worst enemy. If you do not want stress in your life RUN! The response time is horrible. You will be given a run around and incorrect information about everything to a point
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Journey53199362891 wrote a review Mar 2024
1 contribution
Johannesburg - Richards Bay
Domestic
Had booked a flight with Airlink from JHB to Richards Bay for the 21 of March. Around the 8th of March there was a public announcement about the airport suspending service due to non compliance. I called Airlink for a refund and was informed that they do not do refund but l can
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mani D wrote a review Mar 2024
Dubai, United Arab Emirates24 contributions14 helpful votes
Mbombela - Cape Town Central
Domestic
Worst customer care, I had to cancel a ticket and they advised converting to open voucher. Then when I tried to rebook they changed the conditions and did not let me book any route. Fed up of spending hours with the call center, I emailed for cancellation and refund. They
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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86nicob wrote a review Mar 2024
George, South Africa273 contributions154 helpful votes
Richards Bay - Johannesburg
Domestic
Airlink cancel flight between Richardsbay and Jhb international based on the information that the airport in Richardbay fire trucks has not being serviced. Knowing the fact Tuesday inform traveler late Friday afternoon. Left sttanded as need to orgaise now road transport of over
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Soré Cloete wrote a review Mar 2024
Cape Town, South Africa1 contribution
Port Elizabeth - Cape Town Central
Domestic
Our flight from PE to Cape Town, was cancelled last night, the 3rd of March as apparently our flight could not land in PE. The way it was handled was shocking, no communication at all! When our flight was cancelled at 9:30 pm, no offer of any kind of assistance were made,
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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William S wrote a tip 08 Apr
"Go for business class if you can as you get access to the excellent SLOW Lounge in Cape Town."
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Larce C wrote a tip 07 Apr
"Check in online the day before flight. "
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Navigator33474834487 wrote a tip 04 Apr
"Bathrooms is a bit of a mess, but the the over all cleanliness of the plane is great. "
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Mani D wrote a tip Mar 2024
"Best tip I can give is - Avoid this airline"
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Cruiser05088294959 wrote a tip Feb 2024
"Waiting for office to open @5:55am. Airlink employee said very unfriendly go and wait at the chairs we open at 6am. 6am no opening, only ope"
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ReturnOne-wayMulti-city
Depart
Fri, 05/03
Return
Fri, 05/10
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1, Economy