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Air India

Headquarters: Airlines House, 113 Gurudwara Rakabganj Road, New Delhi India 110 001
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3.09,787 reviews
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About Air India

Airline Alliance

Star Alliance
Headquarters: Airlines House, 113 Gurudwara Rakabganj Road, New Delhi India 110 001

Airline Summary

Air India (AI) is the Indian flag carrier and one of the country's largest airlines. A member of the Star Alliance, the airline flies to 60 domestic destinations and about 30 international destinations in 19 countries, including points in Asia, Australia, Europe and North America. For its short-haul routes, the airline flies aircraft configured with only an Economy Class cabin, or a Business Class and Economy cabin. Long-haul routes feature either Business and Economy cabins, or First, Business and Economy Class cabins. The airline also owns several subsidiaries, including low-cost carriers Air India Regional and Air India Express.
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tcolthorpe wrote a review 03 Jul
Ipswich, United Kingdom8 contributions3 helpful votes
London - New Delhi
International
The flight to India was delayed and we missed our connection, the return flight had no TV screens in our row or above for the entire journey and the toilets where out of use for a large part of the journey , customer services have promised compensation which i accepted , 16
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Companion61970464755 wrote a review 03 Jul
1 contribution
Jamnagar - Mumbai
Domestic
Possibly the worst airline in terms of customer service. My flight could not land in Mumbai due to bad weather and was diverted to Ahmedabad. Once there we were kept on plane for over 2 hrs with no information, flight crew had no info on if we will refuel, fly back or take
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mohammed N wrote a review 02 Jul
Port Blair, India6 contributions
Chennai (Madras) - Port Blair
Domestic
Bad experience They even charge for 1 kg .very bad never booking this airline again . Worst service by Chennai team . Worst worst
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Supantha P wrote a review 02 Jul
Dhaka City, Bangladesh1 contribution
Dhaka City - New Delhi
Asia
The airplane was good enough... But, the seats and the food quality was not good. The seat cover was looking like a public bus. The covers were a little bit dusty... And, if I talk about food items, the corn sandwich, which they served us was awful. I would like to recommend not
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alwaystrue22 wrote a review 01 Jul
New Delhi, India35 contributions34 helpful votes
New Delhi - London
International
Booked the ticket from Delhi to London a month prior to travel. Received calls a day prior to departure requesting us to change date of travel. We refused as lots of arrangements depended upon our day of travel. Upon checkin I and my friend told the agent that we had individual
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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123456
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Shutupmeow wrote a tip Yesterday
"Do not travel, choose something else"
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S S wrote a tip 19 Jul
"Please do not use AI anymore"
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Jane K wrote a tip 18 Jul
"NEVER FLY AIR INDIA "
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eliran a wrote a tip 17 Jul
""With 17 years of experience as a flight attendant and frequent business traveler, this is the worst airline I've ever encountered. It's dis"
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Tom B wrote a tip 16 Jul
"Don't get on it. This is the worst flight that I have ever taken."
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