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Air India
Headquarters: Airlines House, 113 Gurudwara Rakabganj Road, New Delhi India 110 001
Overview
3.09,725 reviews
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About Air India

Airline Alliance

Star Alliance
Headquarters: Airlines House, 113 Gurudwara Rakabganj Road, New Delhi India 110 001

Airline Summary

Air India (AI) is the Indian flag carrier and one of the country's largest airlines. A member of the Star Alliance, the airline flies to 60 domestic destinations and about 30 international destinations in 19 countries, including points in Asia, Australia, Europe and North America. For its short-haul routes, the airline flies aircraft configured with only an Economy Class cabin, or a Business Class and Economy cabin. Long-haul routes feature either Business and Economy cabins, or First, Business and Economy Class cabins. The airline also owns several subsidiaries, including low-cost carriers Air India Regional and Air India Express.
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rajsuv wrote a review May 2024
Mercer Island, Washington4 contributions1 helpful vote
San Francisco - Bengaluru
International
My flight was delayed about 6 hours onward and again on my return trip. Missed my connection flight despite having a five hour gap. No updates regarding connecting flights. You pretty much have to figure things out on your own. Had to go through security twice since my
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tirumalesh K wrote a review May 2024
South Brunswick, New Jersey12 contributions3 helpful votes
New York City - Bengaluru
International
Air India has misrepresented us in selling a wrong product the customer service agent was very unprofessional who expressed Premium Economy to downgrading Economy is not an issue after lot of discussion and wait he transferred to a supervisor whose name could not be noted, the
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Suman C wrote a review May 2024
Kolkata (Calcutta), India5 contributions
New Delhi - Kolkata (Calcutta)
Domestic
This airline not well organized. Whenever travel with this faced problems. Baggage drop takes too much time, always issues with Boarding, flight not clean properly, flight got delayed de to un organized Boarding process.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cruiser65638892904 wrote a review May 2024
1 contribution
Mumbai - Hyderabad
Domestic
This is one of my worst experience I ever had. Me and my family of 5 members went to airport at literally 4am, as my father (works in air india, he works as an aircraft mechanical engineer) is one of the staff in air india, we waiting for about 2 hours for our ticket (we get
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Maagi wrote a review May 2024
7 contributions7 helpful votes
Sydney - New Delhi
International
Staff were great , food was not the best . No connection to watch inflight entertainment so travelled for 12 hrs with nothing to do but sit sleep . You book a flight for the comforts of a long haul . Staff made excuses Air India is in the midst of getting n fine tuning their
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Inaccessible inflight entertainment equipment
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This is the screen that i saw for 9 hours
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123456
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ishaylum wrote a tip Yesterday
"Do not fly with this airline!"
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GoPlaces30826591774 wrote a tip 09 Jun
"Please do not choose Air India at all, as if you are late at airport they do not show courtesy or show any help, no nothing"
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Vedant Jhaver wrote a tip 09 Jun
"Don’t travel on Air India. "
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Mudit A wrote a tip 07 Jun
"pls do not use Air India Flight (SFO to DEL)"
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SURENDER M wrote a tip 05 Jun
"Fly only if you prefer non stop direct flight, not otherwise."
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