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Air India
Headquarters: Airlines House, 113 Gurudwara Rakabganj Road, New Delhi India 110 001
Overview
3.09,725 reviews
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About Air India

Airline Alliance

Star Alliance
Headquarters: Airlines House, 113 Gurudwara Rakabganj Road, New Delhi India 110 001

Airline Summary

Air India (AI) is the Indian flag carrier and one of the country's largest airlines. A member of the Star Alliance, the airline flies to 60 domestic destinations and about 30 international destinations in 19 countries, including points in Asia, Australia, Europe and North America. For its short-haul routes, the airline flies aircraft configured with only an Economy Class cabin, or a Business Class and Economy cabin. Long-haul routes feature either Business and Economy cabins, or First, Business and Economy Class cabins. The airline also owns several subsidiaries, including low-cost carriers Air India Regional and Air India Express.
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Animesh K wrote a review May 2024
Northampton, United Kingdom2 contributions
London - Mumbai
International
Worst Airline ever. They just cancelled the flight and did not even bother to inform me about it. I had a connecting flight from Mumbai to Nagpur which also got cancelled. Despite calling and talking to their customer care, No one is able to provide any satisfactory answer. On
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Safari33436501580 wrote a review May 2024
1 contribution
London - Goa
International
I travel for London Heathrow to goa for the last 4 years with air india but services r not good enough 1st TV r not working the the food not great and also break my luggage
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kim T wrote a review May 2024
Melbourne, Australia1 contribution
Melbourne - Mumbai
International
Bought tickets on line through trip.com. We input names incorrectly due to wrong spelling. Air India forced us to cancel our tickets, charged cancellation fees and pay extra to buy new tickets as the tickets price for their airlines gone up. It would cost us $1000 extra all due
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Deepak K wrote a review May 2024
New Delhi, India1 contribution1 helpful vote
New Delhi - Frankfurt
International
After taken over by Tata Group of company and rebranding the airline, this appear to be the most comfortable airline to visit India. I would definately recoomend this now. Food quality to comfortable seats- loved it.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sri wrote a review May 2024
Mumbai, India1 contribution
Mumbai - New Delhi
Domestic
We are a family of 5 including 1 senior citizen and 2 children and were to fly AirIndia on the evening of 25th May. Despite having completed web check-in at least 12 hours in advance, we ended up missing the flight. Reason : we reached the check -in counter 10 mins late but
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Inaccessible inflight entertainment equipment
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This is the screen that i saw for 9 hours
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123456
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ishaylum wrote a tip Yesterday
"Do not fly with this airline!"
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GoPlaces30826591774 wrote a tip 09 Jun
"Please do not choose Air India at all, as if you are late at airport they do not show courtesy or show any help, no nothing"
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Vedant Jhaver wrote a tip 09 Jun
"Don’t travel on Air India. "
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Mudit A wrote a tip 07 Jun
"pls do not use Air India Flight (SFO to DEL)"
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SURENDER M wrote a tip 05 Jun
"Fly only if you prefer non stop direct flight, not otherwise."
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