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Air India

9,674 reviews
Headquarters: Airlines House, 113 Gurudwara Rakabganj Road, New Delhi India 110 001
Overview
3.09,674 reviews
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About Air India

Airline Alliance

Star Alliance
Headquarters: Airlines House, 113 Gurudwara Rakabganj Road, New Delhi India 110 001

Airline Summary

Air India (AI) is the Indian flag carrier and one of the country's largest airlines. A member of the Star Alliance, the airline flies to 60 domestic destinations and about 30 international destinations in 19 countries, including points in Asia, Australia, Europe and North America. For its short-haul routes, the airline flies aircraft configured with only an Economy Class cabin, or a Business Class and Economy cabin. Long-haul routes feature either Business and Economy cabins, or First, Business and Economy Class cabins. The airline also owns several subsidiaries, including low-cost carriers Air India Regional and Air India Express.
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9674Reviews
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Sunshine35002228622 wrote a review 16 May
Pune District, India4 contributions
New York City - New Delhi
International
Travelled New York to Delhi very recently. Flight was on time. Aircraft condition inside was horrible, seats torn, table hanging on one side, coupled with bad food & bad service. Indian Railways have better toilets now. The pride of flying an Air India vanished the moment they
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sutinderjit M wrote a review 15 May
Greater London, United Kingdom10 contributions
Mumbai - London
International
I travelled back on AI131 on Tuesday 14th May. I could not believe the poor service I recieved on the flight compared with the excellent service I recieved on AI 162 on 24th April. The food request was taken and I was asked what I would like to drink. I requested the Chicken
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Farshid Y wrote a review 15 May
2 contributions
San Francisco - New Delhi
International
Traveling business class and six of their seats had no electricity and they wouldn’t do anything to accommodate me and they wouldn’t even give me any reimbursement or credit and they make you waste. Lots of your time and energy
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Manju C wrote a review 15 May
1 contribution
Toronto - Thiruvananthapuram (Trivandrum)
International
Travelled in Air India, Toronto-Delhi on May-3-2024, Business class. Worst experience ever from the flag carrier airline of India. Had booked the trip as TATA took over. Business class looks like Premium economy of other airlines. Foot rest was stuck. Separation between 2
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pragati M wrote a review 13 May
4 contributions
Mumbai - Bengaluru
Domestic
Absolutely terrible. Their flight is delayed, bags come out late, even the pilot takes off slower than usual. They're unnecessarily fancy with their entertainment and food while they miss out on the basic reason why people travel. Never getting on their flight again.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Qaisar Khan wrote a tip Yesterday
"Pls take care of your guest Bcz your business running on passenger if you not satisfied passenger then go and do other things "
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Tourist56277994960 wrote a tip 19 May
"Make sure you check with them if the flight is on time, so that your precious time is not wasted sitting around at the airport for hours!!"
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Meander40721385441 wrote a tip 19 May
"Air India is one of the worst airlines in existence. They have bomb threats and no security measures, leaving passengers to wait and hope fo"
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Gautam C wrote a tip 18 May
" Air India needs a serious look on improving the overall customer services. My recent experience on Dubai to Sydney was extremely disappoing"
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rohtakdev wrote a tip 18 May
"Confirm before you fly, things change without notification."
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ReturnOne-wayMulti-city
Depart
Wed, 06/05
Return
Wed, 06/12
Travellers
1, Economy