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Air India
Headquarters: Airlines House, 113 Gurudwara Rakabganj Road, New Delhi India 110 001
Overview
3.09,725 reviews
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About Air India

Airline Alliance

Star Alliance
Headquarters: Airlines House, 113 Gurudwara Rakabganj Road, New Delhi India 110 001

Airline Summary

Air India (AI) is the Indian flag carrier and one of the country's largest airlines. A member of the Star Alliance, the airline flies to 60 domestic destinations and about 30 international destinations in 19 countries, including points in Asia, Australia, Europe and North America. For its short-haul routes, the airline flies aircraft configured with only an Economy Class cabin, or a Business Class and Economy cabin. Long-haul routes feature either Business and Economy cabins, or First, Business and Economy Class cabins. The airline also owns several subsidiaries, including low-cost carriers Air India Regional and Air India Express.
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Fabiana D wrote a review 04 Jun
1 contribution
New Delhi - Frankfurt
International
The worst the staff retained me for dumb reason on the counter they didn't tell me I was about to miss it, while they were looking to eachother and smile. Then they said I had to book another one and basically they didn't care also made me wait 2 hours for my luggage
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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kunal s wrote a review 03 Jun
1 contribution1 helpful vote
New Delhi - Toronto
International
I had connecting flight from Delhi to London and then London to Delhi. Added an extra checked baggage at the airport and Air india already had told us the fees for $100 cad for the extra bag. However, when I arrived at Delhi Airport, the airport staff told me that the fees is
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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foodie123229 wrote a review 03 Jun
Bengaluru, India3 contributions2 helpful votes
New Delhi - Bengaluru
Domestic
The ground staff were extremely slow and not aware of the software usage. I was stuck with a ground staff name of Rajiv who took more than 30 minutes for each passenger, then came the cash counter which is another extreme from baggage drop. Though the counter was free the staff
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Mohid R wrote a review 01 Jun
New Delhi, India4 contributions
Amritsar - New Delhi
Domestic
Flight no Al 480 Amritsar to new delhi .very bad experience..I am all ready pay seat amount after that change my seat this not good very bad...next time I am not book tekit air India ...
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Companion627156 wrote a review 01 Jun
2 contributions
Birmingham - Amritsar
International
I choose the airline as it was direct but sadden, the aeroplane is very tired and this is show in the flight entertainment - the TV comes on and that is it , it does not function , so whilst i was hoping to pass 9 hrs on the flight with a decent movie this was not the case. The
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Inaccessible inflight entertainment equipment
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This is the screen that i saw for 9 hours
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ishaylum wrote a tip Yesterday
"Do not fly with this airline!"
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GoPlaces30826591774 wrote a tip 09 Jun
"Please do not choose Air India at all, as if you are late at airport they do not show courtesy or show any help, no nothing"
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Vedant Jhaver wrote a tip 09 Jun
"Don’t travel on Air India. "
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Mudit A wrote a tip 07 Jun
"pls do not use Air India Flight (SFO to DEL)"
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SURENDER M wrote a tip 05 Jun
"Fly only if you prefer non stop direct flight, not otherwise."
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