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Air France


14 050 Reviews
Headquarters: 45 rue de Paris, 95 747 Roissy-en-France France +33-36-54 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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14 050 Reviews from our TripAdvisor Community

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14 050 reviews from our community

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Showing 4 512: English reviews
Central Arizona, Arizona
Level 6 Contributor
91 reviews
52 helpful votes
Reviewed yesterday
NEW

I had a box in front of my seat again. I'm beginning to wonder if every seat has a box! Seats were small with little legroom. Tvs were even smaller than the first flight. Movies were repeating themselves from flight to flight. There were very few new releases. Lunch was penne pasta and chicken which was good. We also received...

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International Economy Paris - Detroit

Helpful?
Thank Sweetra
Central Arizona, Arizona
Level 6 Contributor
91 reviews
52 helpful votes
Reviewed yesterday
NEW

Seating was assigned at checkin. I was able to get a window. There was a very long wait at the airport to check in by no fault of AF. There were some 10 people there and 3 counters open! Finally, they opened a couple more counters after some 1.5 hours. There was a French gentleman overseeing things as well. Seat...

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International Economy Tehran - Paris

Helpful?
Thank Sweetra
Central Arizona, Arizona
Level 6 Contributor
91 reviews
52 helpful votes
Reviewed yesterday
NEW

I had seat 34A There was a box in front again so half the space in front of my feet were taken. I seem to have found them all during this trip. There was no air control and no AC until departure. We had delayed departure by about one hour as the plane arrived late. There were foot rests at...

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International Economy Paris - Tehran

Helpful?
Thank Sweetra
Central Arizona, Arizona
Level 6 Contributor
91 reviews
52 helpful votes
Reviewed yesterday
NEW

I couldn't select a seat. The map was pulled and seats assigned automatically. I received seat 31A which was the last seat against the wall. There was a box in front of me. The seat did recline enough. I was next to the bathroom so it wasn't good as there was too much traffic. The Tv screen had an orange...

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International Economy Minneapolis - Paris

Helpful?
Thank Sweetra
Eatontown, New Jersey
Level 2 Contributor
8 reviews
3 helpful votes
Reviewed yesterday
NEW

It his was a comfortable flight. Staff was friendly, the seats were comfortable, there were enough movies to watch, and I requested the vegan meal.The food was absolutely outstanding. I was satisfied with everything on board. I will flight again with this airline!!!

International Economy Paris - Cape Town Central
Helpful?
Thank dragonflyazul
Minneapolis, Minnesota, United States
Level 6 Contributor
242 reviews
49 helpful votes
Reviewed yesterday
NEW

We paid twice for the economy comfort seats--due to a ridiculous rule that lets the airline charge for it just for changing seats--within the same category of service. To make things worse, it was a very miserable flight in all regards. The breakfast consisted of rubbery cheese, overly tart yogurt, dry bread, and tart orange juice. Ick! And on a...

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International Premium Economy Mahebourg - Paris

Helpful?
Thank Doug B
Palermo, Italy
Level 4 Contributor
45 reviews
11 helpful votes
Reviewed yesterday
NEW

I think I am probably a bit biased - I expect everything french to follow higher standards. I will just sum up the things I liked and disliked about the flight. First of all, the seats were comfortable although outdated but better than new ones in some other planes, they recline comparably a lot, so you can relax better on...

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International Economy Los Angeles - Paris

Helpful?
Thank Anais M
Ajaccio, France
Level 2 Contributor
9 reviews
8 helpful votes
Reviewed yesterday
NEW

Very poor service to client, lugage lost and not find after 4 days ! Terribble lack of comprehension and they absolutly doesn't care !

International Economy Atlanta - Paris
Helpful?
Thank nathaliesantarel2017
Doncaster East, Australia
Level 6 Contributor
227 reviews
97 helpful votes
Reviewed 2 days ago
NEW

While we had a stop over at Changi Airport we could not get into Singapore Airlines lounge but were taken into Air France (NData) lounge which was excellent, great service and very comfortable. Our flight with Air France was just as good. The staff on board were excellent, very friendly and gave us very good service. We felt the capsule...

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International Business Class Singapore - Prague

Helpful?
Thank JayCeetrips
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

This is the very definition of your worst nightmare for an airline. They destroyed my luggage and refused to pay for it. Numerous calls and efforts and they still didn't take care of it. Customer service was horrible and they are always lying and so rude and obnoxious. The stewardess on the flight are so racist. The customer service representative...

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International Economy Houston - Lagos

Helpful?
1 Thank chris o
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About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).

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