I called Air France BEFORE I booked my flight to enquire specifcally about traveling with a dog and 2 cats, and I was told that I could fly with 2 pets in hold and 1 in cabin. So, I booked the flight. Then they canceled the pet request because the layover was not long enough. So, the agent books a different flight, and they cancelled that one because the plane on one leg of the flight did not allow more than one pet in hold. After literally 20 phone calls, and 20 hours of my time attempting to book a flight with my pets, it occurred to me that there are zero flights from Chicago to Turin that will accomodate them. I asked if there were any flights to any nearby airports, and the agents were unable to find even one. I asked for a refund, due to my being given false information regarding travel with pets on this route, they refused, because the 1k flight was non-refundable. I ended up asking which type plane allows more than one pet, and I was able to research and find a flight myself, going into Bologna..... a 5-6 hour drive from where I needed to be. Also keep in mind, when traveling with pets, you must remove your them from the carrier goong through security, or put them through an x-ray machine designed for non-living items. However in Paris, unlike other airports, they do not have a room to remove your pets in, so if your cat doesn't appreciate going back in the carrier, good luck. Luckily my cat ultimately was more afraid of the airport, than he was the carrier, so I only had a few scratches. Then, upon attempting to board the second leg of the flight in Paris, they weighed my carry on PLUS my purse together, and was told it was 1kg to heavy, and I needed to check the carry-on bag. Except the bag contained a 3k camera and 2k worth of medication, and all my pet supplies, none of which I could ditch. I asked them to document the expensive contents and was told the medicine and pet supplies would be okay, but it would be best not to check the camera. So clearly they are aware their own employees are thieves, and they still work there? Finally a manager came out and made an exception for me to carry it in cabin. However, this process took so long, I missed the connecting flight. So, they had to remove my 60 pound dog and my cat, that were already checked into cargo, and I had to wait in the airport with all 3 of them for an additional 4 hours until the next flight. Of course, they tried to charge me a flight change fee, but as my voice got louder, they decided to do me a huge favor and waive that. Now, I land in Bologna at 23:30, and the rental car was closed, so not only did I pay a day for a rental car that I didn't have, I had to take a $100 cab to a $200 hotel room, then another $100 cab back to the airport in the morning to rent a car, for my 5 hour drive to Turin with 3 animals. On top of this, one of my checked bags didn't make it to Bologna. I suppose I should be grateful they even found it. I received an email on 5 March, stating my bag arrived at Bologna airport. I made arrangments for it to be delivered on 10 March, because although my daughter lives in Bologna and could pick it up, we would still have to get it to Torino. After waiting all day, the bag did not arrive. So, I called Air France to see why it wasn't delivered, and was told my bag was enroute to Bologna from Paris? Then the next day, they told me it did actually arrive on the 5th, so I asked them again to deliver it. They told me they handed it to ONX courier, who will contact me. It us now 14 March, and no word from the courier. I had asked for the courier phone number, and they gave me 2 numbers, one of which is out of service, and one they don't answer. AF refuses to give me an email so that I can contact the company myself, but assured me they would email them, but today they told me the company never responded to the email. So, today 14 March, I called AF and asked that they get my bag back from the courier, and I will take a day to go to Bologna to retrieve it there. Of course, they again emailed the company that clearly has zero employees to answer it. It won't long before it can be deemed lost. Been there, and anyone who has been there can tell you this will entail hours locating receipts and making spreadsheets, only to be told the value of your items are 1/10 of what it would cost to replace them, and if you don't have receipts, you are out of luck (because you know everyone just wants to rip off these honest, ethical airlines when THEY lose YOUR luggage). Bottom line, I am sure this is a perfectly fine Airline to fly international, as long as you do not have pets or checked baggage, as their agents are ill-informed regarding pets, and even if they find your bag after they lost it, they will hand it to a courier that doesn't deliver your bag, answer their phone, or respond emails. After this total nightmare, where my poor cats were traumatized after being crated for 24 hours in urine soaked carriers (I uploaded a photo of one of them, around hour 20), I realize I would have literally saved 50 hours of time, and 1k, had I simply re-booked with a different airline, cancelling the Air France flight all together, with no refund.…