I feel I got lucky on this crossing to Dublin -- no obnoxious passengers seated near me, good service, surprisingly edible food. I preferred this airline to Air Canada, Icelandair, and some of the flights I've taken on British Airways. I did not witness any bad service and felt the attendants handled everything with a sense of humour. The checkin...

Have had a few bad experiences with Aer Lingus a few years ago but this time travelled to Heathrow for a connecting flight it wasn't bad

Unless you are flying business class, avoid this airline like the plague it is. Uncomfortable, screaming children, poor service, and horrific food. We got stuck on this flying tin can only because we missed our original flight on another airline because of mechanical problems. The longest 7 hours of my life that I will never get back.

My wife and I flew Aer Lingus Business Class after reading some great reviews. We weren't impressed. Food was just ok, service was poor and inattentive ! There was a male flight attendant in charge of the Business Class section and he just seemed over whelmed. I finally had to ask if and when we were going to get some...

Cancelled all flights from Belfast leaving passengers high and dry. Gave the excuse that they had poor seat sales and were using the aircraft elsewhere, Gave an option of a refund or moving passengers to alternative flights from Dublin. Brilliant! So give us a refund on a flight that was booked months before at a cheaper rate , so passengers...

Flight was delayed a bit in Dublin due to congestion over Europe in dodgy weather. Pushed back about 15 minutes late, but time was made up in the air, and we arrived on time. We were kept informed throughout. Nice new-ish Airbus A320. Full, but very clean and sufficient overhead space for everyone's bags. Arrived at Tegel and were parked...

Efficient on-time boarding, pleasant and efficient staff onboard, good service and reasonable leg-room. Usual rack and stack experience over Heathrow with smooth landing and disembarkation

I arrived early enough to check in my luggage at the Aer Lingus desk at Schiphol. Initially two people were handling about 100 customers, and the check-in process was relatively slow. Then, one person had to go, leaving one employee handling about 50 or so passengers (they were visibly upset). It was so clear that I could not make the...

This happened in our connecting flight in Dublin Airport and we were not the only passengers in this situation. Even the staff at both airports told us this was unfortunately happening every day in Dublin. This affected us in many ways including delays at airports trying to file complaints and with a 1 year old baby. The system also crashed...