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Caribbean Airlines


399 Reviews
Headquarters: Golden Grove Road Piarco, Piarco Trinidad +1-800-744-2225 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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399 Reviews from our TripAdvisor Community

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399 reviews from our community

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Showing 372: English reviews
Orlando, Florida
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW
via mobile

I have been traveling caribbean Airlines for years. Along with other airlines but this one still has a bit of the old days. They still allow 1 piece of luggage in economy and they do still serve a meal... Or sandwich. The aircraft's are old but staff is helpful and kind. Will Def suggest using them.

International Economy Port of Spain - Fort Lauderdale
Helpful?
Thank ninnyramone
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed yesterday
NEW

We had a great flying experience during each of our flights to and from Tobago from Georgetown, Guyana. Their staff was professional, friendly, and helpful. My greatest compliment though, goes to their reservation agents. I had conversations with three of them through out my reservation process, and each were very kind and helpful. I was trying to use our miles...

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International Economy Georgetown - Tobago

Helpful?
Thank Melissa K
Bronx, New York
Level 2 Contributor
6 reviews
Reviewed yesterday
NEW

Not at bad as expected. They were on time and got us there safely. Nothing fancy. Needs to be updated. No personal screen, wifi, outlets. I would fly again for low price. Unable to check in online more or less than 24hours. No app or anything so it was difficult to monitor status of flight.

Caribbean Economy New York City - Montego Bay
Helpful?
Thank Shay1130
New York City, New York
Level 5 Contributor
63 reviews
23 helpful votes
Reviewed 2 days ago
NEW

We were a bit concerned because we didn't have a reservation. The line at the counter was OK and service was very courteous. It's a small waiting room, a bit crowded but -then again- it is a small airport. Very nice plane, modern ATR. Left right on time. Equipment very clean and well maintained. Luggage arrived in perfect condition.

South Pacific Economy Port of Spain - Tobago
Helpful?
Thank Federico G
Trinidad
Level 6 Contributor
771 reviews
302 helpful votes
Reviewed 4 days ago
NEW
via mobile

Its quite ridiculous i had to pay 425.00 usd for a 1 way ticket back home due to another airlines arriving late and causing me to miss my flight but i still think its too much when the original return ticket was almost the same price and to make matters worst i met this very sour face attendant at jfk...

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International Economy New York City - Port of Spain

Helpful?
Thank Coryy20
Fort Pierce, Florida
Level 4 Contributor
29 reviews
2 helpful votes
Reviewed 6 days ago
NEW

It was an uneventful flight. Bring your own food and entertainment. The flight crew was excellent and it was a few minutes shorter than expected.

International Economy Port of Spain - Fort Lauderdale
Helpful?
Thank Ralph T
Level 3 Contributor
11 reviews
2 helpful votes
Reviewed 1 week ago

Even though this airlines has been serverly pressured over the past couple months they still provide excellent service and schedule flights as promised

South Pacific Economy Port of Spain - Tobago
Helpful?
Thank Yolanda R
2 reviews
Reviewed 2 weeks ago

My first time with Caribbean Airlines was 'average'. I sat in the 'economy' class and I had no issues really. Unlike another airline which is my favorite, several rows had to watch the same monitor. They did not give snacks just juice. Overall I had a good experience, the pilot handled turbulence like it was nothing.

International Economy Kingston - Fort Lauderdale
Helpful?
Thank donnarazz
Level 3 Contributor
12 reviews
2 helpful votes
Reviewed 2 weeks ago

Always a great experince no complain very friendly flight attendant always willing to help out never had a bad experience

International Economy Georgetown - Port of Spain
Helpful?
Thank Cynthia A
Windsor, Canada
Level 2 Contributor
4 reviews
3 helpful votes
Reviewed 2 weeks ago

As airlines are getting away from serving food for free, Caribbean still does. It was a decent sandwich, chicken wrap, The attendants were friendly and the plane clean. Only problem was sitting in a row next to the emergency exit on the return flight, these seats don't recline. We had extra baggage, the charges were kept to a minimum at...

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International Economy Toronto - Port of Spain

Helpful?
1 Thank rmilne2016
See travel tips for airlines
“There are plenty of flights to Tobago. Remember, this is an island!”
federicog405, 23 Apr 2018 | Read review
“Get an exit seat.”
742ralpht, 19 Apr 2018 | Read review
“do your homework...check for the best prices on all flights going your way.”
glogodschild50, 9 Apr 2018 | Read review
“Travel with huge hand luggage as you have to lift it up the stairs and the compartments are small”
triciar263, 6 Apr 2018 | Read review
“Don't expect to eat Caribbean cuisine”
2happi, 16 Mar 2018 | Read review
Show next 5 travel tips 5 of 10
About Caribbean Airlines
Caribbean Airlines (BW) is the state-owned airline of Trinidad and Tobago. The airline flies to 18 destinations in the Caribbean, Bahamas, Canada, Guyana, Suriname, United Kingdom, United States and Venezuela. Caribbean Airlines has hubs at Piarco International Airport (POS) and Norman Manley International Airport (KIN), and has designated John F. Kennedy International Airport (JFK) and Cheddi Jagan International Airport (GEO) as focus cities. The airline's fleet of ATR 72-600, Boeing 737-800 and Boeing 767-300ER planes include one-cabin (Economy Class) and two-cabin (Business Class and Economy Class) configurations. Business Class passengers have access to the airline's Club Caribbean lounge.
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