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Silver Airways

1,820 reviews
Headquarters: 1100 Lee Wagener Blvd Suite 201, Fort Lauderdale, FL 33315
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2.01,820 reviews
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About Silver Airways
Headquarters: 1100 Lee Wagener Blvd Suite 201, Fort Lauderdale, FL 33315

Airline Summary

Silver Airways (3M) is a US-based airline that operates from hubs at Fort Lauderdale-Hollywood International Airport (FLL), Tampa International Airport (TPA), Orlando International Airport (MCO) and Washington Dulles International Airport (IAD). An affiliate member of the Star Alliance, Silver Airways flies to 18 domestic destinations in Florida, Pennsylvania, South Carolina, Virginia and West Virginia. It is also the largest US carrier operating in the Bahamas, where it flies seven destinations. The airline also has codeshare agreements with 10 other carriers. Silver Airways' fleet consists of 25 Saab 340B aircraft, each of which carries 34 passengers.
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Keets L wrote a review Yesterday
1 contribution
Tallahassee - Fort Lauderdale
Domestic
Where do I start. I’ve booked this airline a few time a because my daughter is in college in Tallahassee. It’s one of a few airlines that has direst flights to Fort Lauderdale. Flights are 99.9 percent delayed. Spring break 2024. I booked a flight for my daughter to fly home on a Friday afternoon from TLH to FLL. Flight was delayed to 11 pm out of TLH. My daughter gets to the airport at 9:05 pm and could not get on her flight because TSA had closed for the night. Even though there was a flight that hadn’t departed yet. Ok so my daughter gets rebooked on the next flight ( the following Sunday evening. 2 days later). We decided that was just too long of a wait so we found a one way ticket to get her home the following morning. Return trip. We get to silver airways in FLL for her return back to school only to find out the system deleted her reservation. The agent waited almost an hour on the helpdesk to put her back on the flight. ( meanwhile I’m still getting flight reminder emails,) With 15 mins left to board the agent was able to get my daughter on the flight. My kid runs trough the airport get on the flight in the nick of time only to be told there was a weight and balance issue and had to deplane. Ok so she deplanes get rebooked on another silver airlines flight that connected in TPA ( runs through TSA AGAIN WITH an SILVER airways AGENT) only to be told the ran to the wrong gate and the rebooked flight had just departed. Hold on it doesn’t stop there. Ok so now Silver rebooks her once again on an American Airline flight out of Miami. In the car once we got out the airport we notice the ticket says Tampa not Tallahassee. We circle back to FLL airport( all in a matter of 10 mins. The entire silver counter is cleared out no one there. Drove to Miami anyway only to be told there was nothing they can do. I have called the 800 number and have sat on hold for HOURS ( No exaggerating) without anyone picking up.…
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Travel38417830379 wrote a review 17 Mar
1 contribution
Huntsville - Orlando
Domestic
Plane had to be repaired and left 2.5 hours late. Plane also left the return flight late. This is the same issues I here from my friends. Use them only as a last resort.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Shareen C wrote a review 16 Mar
6 contributions1 helpful vote
Great Abaco Island - Fort Lauderdale
International
There are only so many flights in and out of Abaco, Bahamas. One of the carriers is Silver Airways. While I agree with some of the other reviews on this website (customer service and communication was lacking), what everyone fails to mention - but what really matters - is that Silver appears to be a safe airline. The airplanes are newer. The pilots were thorough in their preflight checks and weight adjustments. The flight attendants were helpful and conscientious. My family and I flew Silver to and from Marsh Harbor airport, everything went very well, and both flights landed early. I would recommend Silver and fly with them again.…
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sheridan S wrote a review 16 Mar
Colorado Springs, Colorado19 contributions7 helpful votes
Tampa - Fort Lauderdale
Domestic
Worst airline I’ve been on. The staff doesn’t care at all, there is no way to get to customer service. Trying to find someone to help locate lost or delayed luggage is next to impossible. No bag tracking and the attitude of the employees at Fort Lauderdale are rather belligerent when you do ask for help. Flight was delayed and the staff called making sure we were still getting in the flight.. great- except his assurance our bags were going to be loaded were false. On arrival the woman at baggage assistance stomped out to check the belt and disappeared after that. The next day we headed back to airport because no one answers any line. The person working there showed up late, then no help. United was trying to help, but out of their hands because luggage had been passed to silver. OH! Added fun- upon arrival in Fort Lauderdale THE PILOT GOT LOST. We did 4 (yes, FOUR) u-turns in the plane trying to get to the gate after waiting for 40 minutes for our gate to open up. Also: none of the phone numbers United had for silver operations don’t work. 1/10 DO NOT RECOMMEND.…
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Andrew R wrote a review 14 Mar
11 contributions2 helpful votes
Tampa - West Palm Beach
Domestic
Was great staff help me on off wheelchair was waiting for me. It was great small plane. They offered water. Everything was great. I have recommend this airline.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Travel38417830379 wrote a tip 17 Mar
"Choose other options."
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Shareen C wrote a tip 16 Mar
"Don't expect any frills, but do expect to get there safely."
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Sheridan S wrote a tip 16 Mar
"Avoid them like the plague"
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Dan W wrote a tip 13 Mar
"Take the Baleria ferry or Tropical Air"
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Raspberri wrote a tip 05 Mar
"Don't fly with them. Hateful staff...I give them a F"
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Baggage fees
Domestic United States
Carry-on bag: Included
1st checked bag: R 575 - R 748
2th checked bag: R 767 - R 940
3th checked bag: R 1,918
4th checked bag: R 1,918
Each checked bag maximum 50lb/22kg
*Please confirm baggage fees on airline website.
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Depart
Tue, 04/02
Return
Tue, 04/09
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1, Economy