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SereneAir

Headquarters: 13K, Moiz Centre, Islamabad Pakistan
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2.0127 reviews
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Headquarters: 13K, Moiz Centre, Islamabad Pakistan
127Reviews
41Photos
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M S wrote a review 12 Jul
2 contributions
Karachi - Istanbul
International
I receive calls from the number 0518491000 informing me that my flight on July 14th has been canceled and that seats are available on July 13th instead. They ask me to call back, but when I do, an agent picks up after 10 minutes and says there are no seats available on July 13th. They book me on a flight for July 20th. This is a joke! Who will compensate for the hotels and car bookings I've already made?
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Waqar G wrote a review 05 Jul
1 contribution
Karachi - Islamabad
Domestic
WORST EVER AIRLINE in HISTORY of PAKISTAN!! Dont get in to their trap of cheap tickets from Karachi to Islamabad or somewhere else. You will find them offering cheapest tickets just to lure passengers into a trap. The delay each flight not just to 2 or 3 times but it can go upto 5 to 6 times as well or it just gets cancelled. Their staff also doesnt pickup the call!! Prefer airblue, airsial, fly jinnah over IT!!
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sarmad S wrote a review 04 Jul
1 contribution
Karachi - Lahore
Domestic
On 04 July 2024 13:00 KHI to LHR flight ER522 rescheduled 4 times to 05 July2024 6:00 am then 7:00am then 7:30am then 8:30am and ongoing. Pathetic Terrible they ruined the trip and did not even apologize. They do not pick up the Helpline. Terrible
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hamza T wrote a review 03 Jul
1 contribution
Dubai - Islamabad
International
My flight ER702 was scheduled at 6:15 pm on 3rd July however it got rescheduled to 3:45 am 4th July so I arrived at airport around 10:00 pm then after reaching airport I came to know by airport staff that it's rescheduled again and new time is 6:00 am 4th. This is worst airline I've ever booked such a pathetic service. I'm writing this to express my extreme frustration and disappointment as this unexpected change has caused significant inconvenience and disruption to my travel plans I came to their office at Dubai terminal 1 and there's no staff to assist passengers they've locked their office. Very disappointed Serene airline you should be ashamed of treating passengers like this!!
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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meher F wrote a review 02 Jul
1 contribution
Dubai - Lahore
International
One of the most worst and worst airline ever. I m gonna suggest plz dont fly or book ur travel ticket was th serene air.even it low cost. Gonna ruin ur travel and time as well. Always cancelled and delayed.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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This is garbage in the seats from last flight
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123456
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M S wrote a tip 12 Jul
"I receive calls from the number 0518491000 informing me that my flight on July 14th has been canceled and that seats are available on July 1"
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Waqar G wrote a tip 05 Jul
"Worst airline, dont opt for it, they lure in to cheap tickets and then cancell the flights, helpline doesnt respond and they dont refund!"
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Hamza T wrote a tip 03 Jul
"Never ever book your flight with Serene Air. It's worst"
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Kashif I wrote a tip 02 Jul
"Never book in this airline"
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Kamil Q wrote a tip Mar 2024
"Book some other airline but not SereneAir at all. "
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